DescriptionThe Receptionist/Scheduler processes telephone calls for theDepartment of Thoracic Medicine & Surgery promptly and professionally andis responsible for scheduling appointments. 

 

The Receptionist/Scheduler is also responsible for completingregistration when making appointments in IDX and scheduling same dayappointments and new patient appointments within a seven-day period.  Inaddition, if necessary, responsible for front desk registration and greetingall patients in a welcoming manner. When covering the ACD lines, registers andschedules all patients on the IDX system.  Obtains insurance informationand biographical data and scans patient information in Epic electronic medicalrecords system.  Verifies insurance information to ensure that coverage iscorrect, demographics appropriate and insurance policy numbers areupdated.  Collects co-insurance and co-payments.  Process referralsfrom insurance companies, call and research missing referrals and properlyenter into IDX system.  Performs other  duties as assigned.
 

Required Education and Experience:

At least three years’ experience working in a medical setting suchas a Physician’s Office, Hospital, Medical School/College, and/or MedicalPractice. An equivalent combination of education and experience may beconsidered.

 

Required Skills and Abilities:

*Must be able to travel to offsite locations that may not beaccessible by public transportation.

*Demonstrated knowledge of Third-Party Billing.

*Demonstrated ability to work in a fast-paced environment.

*Strong interpersonal communication and organizational skills.

*Demonstrated knowledge of medical terminology.

*Demonstrated ability to provide excellent customer service.

 

Preferred:
*Prior experience working in EPIC and IDX systems.

*GE Centricity experience.

*Bilingual (Spanish).

 

This position requires a background check.

Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and. employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

To obtain additional information about Temple University please visit our website at www.temple.edu.  

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety and can be found at: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple University’s Campus Safety Services at 215-204-7900.
  

Primary Location: Pennsylvania-Philadelphia-Health Sciences Campus (HSC)-Temple University Physicians Medical Office Building
Job: Staff
Schedule: Full-time
Shift: Day Job
Employee Status: Regular