Posting Details

Requisition Information

Open Date10/18/2019Close Date Classification Information

Classification TitleDispatcher / Communications Officer (part-time call-in)DivisionProvost's OfficeDepartmentSewanee Police DepartmentFLSA StatusNon-Exempt HourlyCareer/Pay BandNE6Work ScheduleFull YearIf Other, specify monthsFull Time vs Part TimePart TimeAppointmentRegularIf Term, specify number of yearsPrimary Function

Responsible for receiving and dispatching emergency and other information between the campus community and on-duty campus police officers. Employ multiple transmitting devices, communicating with both internal and external sources and directing operational message traffic within the department. Responsible for mass notifications during emergency situations.

Typical Duties & Responsibilities

• Oversee the operations of the dispatch desk during assigned shift.
• Ensure that all incoming calls and visitors are dealt with properly and promptly.
• Assign priority to requests for assistance.
• Provide general University information.
• Receive requests for assistance via phones, walk-ins, two-way radios, etc.
• Monitor all incoming fire, burglary, and intrusion alarms.
• Dispatch calls to proper officer.
• Notify immediate supervisor of emergency situations.
• Notify medics, police, and fire department as needed.
• Maintains awareness of officers’ status, particularly when responding to situations.
• Understand patrol techniques and monitors situational developments; maintains full awareness when handling simultaneous actions.
• Receive emergency building maintenance calls.
• Notify appropriate parties.
• Serves as the communications focal point for the University Police Department.
• Maintain accurate and detailed logs and records of dispatch desk activities. Type, distribute, and file reports.
• Assist with general office duties including, monitoring office supplies, performing data entry of arrest and offense information, processing traffic violation citations, etc.
• Monitor fire and burglar alarms and closed video cameras; interacts with a variety of systems such as Tennessee Incident Based Reporting System (TIBRS), Tennessee Integrated Traffic Analysis Network (TITAN), Tennessee Criminal Justice Portal, HD Radar, Delt Alert, etc.
• Monitor weather and HD Radar; recognizes when situations develop and make necessary notifications to community members and University students

Judgment RequiredJudgment and discretion as to the use of established policies are required to perform the essential duties of this position.Budgetary ResponsibilityNoneMachines & Equipment Used

computer, radio, encoders, fax machine, copier

Job Specifications/Position Qualifications (minimum)

Education

High school diploma or equivalent

Experience

1 year computer and record keeping experience

Job Related Skills

excellent interpersonal and communications skills, ability to prioritize work independently, ability to keep accurate records, type, file, and perform other office duties, type 50wpm

Licenses/Certification Personal Interaction/Communications

Student Contact

daily; responding to emergency requests, filing reports of theft, etc.

Internal

daily; responding to emergency requests, filing reports of theft, etc.,

External

daily; responding to emergency requests, filing reports, answering questions

Supervisory Responsibility

Supervision ReceivedThis position receives general supervision. Broad instructions are provided and the staff member uses judgment and experience to carry out assignments. Completed assignments and finished products are reviewed by supervisor after completion.Positions Directly SupervisedPositions Indirectly Supervised Confidential Information

Confidential Information

arrest and offense information, criminal histories, student and employee information

Work Environment

Working Environment

normal office environment

Physical RequirementsMust be able to stand for extended periods of time, Must be able to use hands for repetitive tasks, Must be able to lift between 21-50 pounds (Medium work), Must be able to carry between 21-50 pounds (Medium work)Any additional requirements specific to this position University Employment Information

University Information

The University of the South comprises a well-regarded College of Liberal Arts and Sciences and a distinguished School of Theology. It is an institution of the Episcopal Church that welcomes individuals of all backgrounds. The University is located on a striking, 13,000-acre campus on Tennessee’s Cumberland Plateau.

EEO Statement

The University of the South is an equal opportunity educational institution that is committed to creating and maintaining a diverse and inclusive campus environment.

Employment PrescreeningEligibility for employment is contingent upon successful prescreeningNon-Discrimination Statement

The University of the South’s policy against discrimination, harassment, sexual misconduct, and retaliation is consistent with Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, 34 CFR Part 106, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973 and 34 CFR 104.7, the Age Discrimination Act of 1975, the Age Discrimination in Employment Act of 1967, and the Genetic Information Non-Discrimination Act of 2008. In addition to contacting the Title IX Coordinator, who is the compliance coordinator, persons with inquiries regarding the application of Title IX and 34 CFR Part 106 may contact the Regional Civil Rights Director, U.S. Department of Education, Office for Civil Rights, Region IV, 61 Forsyth Street S.W., Suite 19T70, Atlanta, Georgia 30303.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to ApplyRequired Documents

Optional Documents

1. Resume
2. Cover Letter