iCons Strategic Communications and Program Manager

Job description

iCons Strategic Communications and Program Manager

Job no: 503227
Work type: Staff Full Time
Location: UMass Amherst
Department: Dean - Natural Sciences
Union: PSU
Categories: Program Administration

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

About iCons: The Integrated Concentration in Science (iCons) is a signature program at UMass Amherst, with the mission to produce the next generation of leaders in science and technology with the attitudes, skills, and knowledge needed to solve the inherently multi-faceted problems facing our world. Established in 2010, iCons is a 4-year, 20-credit multidisciplinary undergraduate science program offered in the College of Natural Sciences (CNS). In iCons, diverse teams of students work collaboratively to assess and solve real world problems using the distributed expertise they bring from their individual scientific and engineering disciplines. iCons graduates go on to impactful roles in research, industry, and public service, where they apply the specialized skills developed in the program as emerging leaders in their field.

Job Summary

The iCons Strategic Communication and Program Manager is an active and integral member of the iCons Program Leadership team, with administrative responsibility for program operation and expansion, course scheduling, recruiting and admission, budget and business management, interfacing with on- and off-campus partners, and managing program assessment. They will support iCons Students as an advocate and campus liaison; support iCons Faculty in providing resources for educational excellence; and support iCons Directors by participating in planning and execution of activities to meet the iCons mission and goals. Additionally, they will collaborate with CNS Communications staff to plan and execute integrated communications initiatives that highlight iCons student success and promote iCons visibility and reputation at the campus, regional, and national level.

Essential Functions

Program Leadership, Vision, and Culture

  • Work with iCons Directors to establish and inspire a shared mission among the program’s faculty, staff, and students.
  • Provide strategic support to the development and growth of iCons educational initiatives.
  • Participate in the planning and execution of events to meet iCons goals.

Program Administration, Oversight, and Growth

  • Schedule courses and events; track and manage course approvals and reviews.
  • Track and manage formal agreements between iCons and other campus units.
  • Manage student recruiting, applications, and admissions processes to maximize equity, diversity, and academic excellence of the iCons student body.
  • Create and maintain a database of iCons applicant and student records.
  • Monitor student progress through the iCons Program to assure compliance with program requirements.
  • Advise students’ academic and career planning.
  • Manage iCons budget, tracking diverse revenue streams and expenditures.
  • Supervise iCons student workers to support all iCons goals.

Program Interfacing

  • Develop and maintain on-campus relationships with academic and administrative partners to ensure that iCons students are making demonstrated progress within the program requirements, and to ensure iCons courses remain up-to-date.
  • Develop and maintain off-campus relationships with corporate partners, advisors, donors, and others to create meaningful opportunities for iCons students and to ensure a clear line of reliable communication.
  • Coordinate iCons internship opportunities with off-campus partners and on-campus entities that support student internship and co-op work.
  • Interface with iCons Associate Director of Advancement to coordinate communication, facilitate donor interactions, and other tasks as needed to advance the fundraising mission of iCons.
  • Interface with iCons alumni to support admissions and educational initiatives.

Strategic Communications

  • Identify compelling stories of iCons students’ success in real-world problem solving, to maximize program visibility.
  • Oversee production of various communications such as press releases, podcasts, and social media, to tell stories of program and student success.
  • Coordinate with CNS and campus public relations to share and promote communication products to enhance visibility and reputation of iCons on-campus, regionally, and nationally.
  • Serve as webmaster for the iCons website, and oversee the posting of content to the iCons website and the iCons student showcase.

Program Assessment

  • Participate in the strategic planning and execution of program assessment projects to establish effectiveness of various educational practices.
  • Maintain confidentiality of program assessments by managing the collection and archiving of data relevant to program assessments.
  • Interface with partners from the College of Education in the execution and evaluation of program assessments, and publication of findings.

Other Functions

  • Work collaboratively and effectively to promote teamwork, diversity, equality and inclusiveness.
  • Work in partnership with colleagues within the iCons community and across campus to support program priorities and goals.
  • Perform other duties as assigned in support of the mission and goals of the iCons program.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree.
  • Three years of project management experience.
  • Proficient with Microsoft Office products (including Word, Excel, PowerPoint, etc.).
  • Strong communication and writing skills.
  • Self-motivated, capable of making sound judgment and working with minimal supervision.
  • Must be able to take on broad tasks and develop policy and solutions for existing and emerging program needs
  • Excellent organizational skills, able to prioritize workload under variable time constraints.
  • Excellent interpersonal skills, able to work easily with a diverse student and faculty team.
  • Ability to exercise discretion in handling confidential information.
  • Excellent management and delegation skills.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master's degree in any field.
  • A college major or minor in a science, technology, engineering, or math discipline.
  • Project management experience in an academic setting.
  • Experience with strategic communications and/or social media promotion.

Work Schedule

Monday-Friday 8:30 am – 5:00 pm; occasional nights and weekends are required to support iCons events.

Salary Information

Level 26

PSU Salary Ranges

Special Instructions to Applicants

Submit a letter of application, resume and contact information for three professional references. Apply by November 5, 2019 in order to ensure priority consideration. Search may remain open until a suitable candidate pool has been identified.

As part of a commitment to their own multicultural community, CNS seeks an individual with a demonstrated commitment to diversity and one who will understand and embrace university initiatives and aspirations (https://www.cns.umass.edu/diversity-equity-inclusion)

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Oct 18 2019 Eastern Daylight Time
Applications close:




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Job No:
Posted: 10/20/2019
Application Due: 1/25/2020
Work Type: