#102381 Program Manager – Healthcare Education

Location
La Jolla, CA
Posted
Oct 19, 2019
Institution Type
Four-Year Institution

This is a 50% contract position for one (1) year with the possibility of extension or conversion to career status (50 - 100%) depending on the needs of the department.

UCSD Layoff from Career Appointment: Apply by 10/23/2019 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 10/25/2019. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

DEPARTMENT OVERVIEW
UC San Diego Extension is fully self-supporting, operating year-round (12 months of active instruction) with a budget of $47 million annually in primarily fee income. The unit has over 200 career employees, including academic, management, staff and executive, as well as represented and non-represented positions. Many casual or contract employees and student workers also serve in the organization. In addition, Extension employs about 1,000 active by-agreement instructors.

Extension operates in 200,000 square feet of managed space, including a large off-campus classroom facility. The unit maintains a robust online learning platform, operating 24/7 with web-casting and video-conferencing capability. Extension also a strong web presence with e-commerce operating 24/7. There are over 60,000 enrollment transactions annually; 35,000 outreach certification transactions and 25,000 service transactions. Extension supports a robust network of representatives, agents, and students (both residential and online) around the globe. Along with all of this, Extension operates two television stations, a variety of public lecture programs and is active in federal, state, local, and private research and technical assistance programs and activities.

POSITION OVERVIEW
The Program Manager manages the planning, scheduling, implementation, and evaluation of programs and courses in the Public Service department at UCSD Extension. Uses skills as a seasoned, experienced public educational program professional to resolve a wide range of educational program issues and needs assessments. Develops new public educational programs, and works on complex public educational programs of diverse scope. Demonstrates good judgment in selecting methods and techniques for delivering courses, presentations and development programs. Receives general instructions and exercises judgment in selecting methods and techniques for course and instructional improvement. Fully knowledgeable in course subject matter and program.

Additional duties include: ongoing course schedule planning, instructor recruiting, student and instructor advising, promotional planning, periodic program and course evaluation and adjustment, and responding to complex programmatic issues. In conjunction with the department Director and other stakeholders, participates in long-range strategic planning. Develops outlines for new course curricula and updates, or recommends updates to existing course content. Participates in the development of strategic marketing plans and coordinates marketing events. Develops and monitors budgets.

  • A cover letter is highly encouraged for this position.

  • Some overtime during peak periods may be required.

  • Must be available for occasional evenings and weekends and may be required to attend conferences and programs both locally and out-of-town, as requested.

QUALIFICATIONS
  • Bachelor's Degree in a field such as, but not limited to: healthcare, education, business administration or related field, or an equivalent combination of experience and education.

  • Demonstrated experience in managing a portfolio in healthcare education at the university or continuing education level, including experience hiring and training instructors and providing academic advising to students. Knowledge of managing a portfolio of business and management courses at the university or corporate level.

  • Demonstrated experience in the administrative management of programs, development of budgets, scheduling, and providing customer service.

  • Proven experience conducting needs assessments and developing new presentations and courses to meet organizational needs. Demonstrated experience performing long-range strategic planning to include identification and evaluation of course offerings to meet market demand.

  • Demonstrated experience developing marketing plans, targeting audiences, and coordinating marketing events.

  • Thorough knowledge of current public educational programs and trends.

  • Proven experience conducting analysis and developing recommendations, demonstrating organization and problem-solving skills.

  • Thorough and effective verbal, written and interpersonal communication skills and presentation skills.

  • Thorough knowledge of functional area and understanding of how work may impact other areas.

SPECIAL CONDITIONS
  • A background check is required for this position.

  • Must have own transportation, insurance, and a valid California Driver License.

  • Duties may require direct contact with children (defined as individuals under the age of 18); completion of the Child Abuse and Neglect Reporting Act (CANRA) form will be required.

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