Job Title: Residency Officer
Location: Tallahassee, FL
Full/Part Time: Full-Time
Job ID: 46509
Department The Office of AdmissionsEqual Employment Opportunity An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdfResponsibilities This position is responsible for the planning, evaluation, and management of the processing function for all domestic and international application types to include freshmen, transfer, graduate, non-degree seeking, transient, and readmission. Serves as the residency expert for initial and reclassification of residency for tuition purposes. Responsible for managing the processing and evaluation of freshman, transfer, graduate, readmission, non-degree seeking, and transient student applications. Ensures that the admission processing functions are in compliance with established University and Board of Governors procedures and policies.
Troubleshoots online fee payment and application problems. Determines appropriate course of action in unusual or extenuating circumstances relating to the processing of applications. Interprets audit reports & manages the auditing of all application types at the beginning of each term. Manages the judicial review process for students that answered "yes" to any of the judicial questions on the application for admission. Serves as the residency expert for initial and reclassification of residency for tuition purposes. Interprets State rules and regulations to determine residency classification. Responsible for responding to complex residency issues. Trains and assists in the supervision of employees, to include those not directly reporting to this position. Counsels applicants, parents, high school/college counselors, department representatives, & other University personnel (via phone, in person, or e-mail) regarding the processing of admission applications, providing expertise and advice regarding the application process.
Provides support, information, and guidance to the Assistant Director for Processing by participating in discussions and testing with Information Technology Services regarding changes to the student information system, the functionality of admissions applications, and the Online Status Check tool. Monitors and assesses processes continually; reviews and evaluates policies and procedures pertaining to the Processing Section. Recommends changes to improve efficiency and compliance, and shares responsibility for the implementation of changed procedures.
Participates in special events hosted by the Office of Admissions & Records such as Preview and counselor workshops. Assists other sections during peak times in support of the goals of the Office of Admissions & Records.Qualifications A Bachelor's degree and one year of experience, or a combination of post high school education and experience equal to five years. Experience should be relevant and related to the responsibilities of the job. Qualified candidates will possess the ability to prioritize and organize multiple work assignments simultaneously. Experience counseling and/or providing expertise and advice is required. Qualified candidates will have experience using Microsoft Word, Excel, and Outlook or comparable software.
Candidates must attach a resume to be considered for the position.Preferred A Bachelor's degree in an appropriate area of specialization and one year of experience related to the responsibilities of the job are preferred. We seek energetic candidates who are detail-oriented, and who work well independently as well as in a team. Candidates should have the ability to review, analyze, formulate, and organize data and information and follow through on assignments. Applicants should be able to establish and maintain effective working relationships and should possess a strong sense of initiative while managing multiple responsibilities concurrently. Candidates should be able to communicate effectively both verbally and in writing.Anticipated Salary Range High $20's to Low $30's.Pay Plan This is an A&P (Administrative and Professional) position.Schedule If not otherwise specified, schedule is M-F, 8-5.Criminal Background Check This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.Tobacco Free Campus Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.