Position Details

Position Information

Vacancy TypeTemporaryIs Internal Transfer OnlyNoWorking TitlePRTM Administrative AssistantSalary RangeAnticipated Hiring Range$20/hrPosition NumberMK1501Work Schedule8:00 am - 5:00 pmFull Time Equivalent (FTE)1.0Department150201 - Parks, Recreation & Tourism MgDepartment Job City & StateRaleigh, NCEssential Job Duties

The Department of Parks, Recreation and Tourism Management (PRTM) prepares students for planning and management careers in parks, recreation, tourism, golf, and sport. We are a national leader in research and extension, dedicated to finding real solutions for real problems and helping communities and people thrive.

The PRTM Department offers undergraduate and graduates degree programs in a variety of concentration areas. Since 2000, we’ve graduated over 2,000 students with baccalaureate degrees and more than 500 students with Masters or other advanced degrees. Relevant coursework is paired with hands-on fieldwork and service-learning opportunities specific to a student’s chosen specialty. In addition, students conduct research, participate in national consortiums and learn on-the-job through internships and co-ops.

PRTM places a heavy emphasis on research for our faculty and students. As part of a tier-one research university, we have the people and the skills needed to advance knowledge and develop innovations that solve real problems. PRTM researchers are deeply engaged in work in four broad areas: Health and Well-Being, Human Dimensions of Built and Natural Environments, Equitable and Sustainable Tourism, and Geospatial Methods and Models.

The Administrative Support Associate serves as the first point of contact for the Department of Parks, Recreation, and Tourism Management. This position works collaboratively with PRTM’s Department Head and Business Services Manager. This position is responsible for providing administrative support to the Department Head, faculty and staff, in addition to the following administrative duties:

Office Duties:

*Manage the reception area within the PRTM department by assisting visitors and processing incoming/outgoing requests
*Serve as the liaison between the department head, faculty, and students for administrative and supply requests, building maintenance requests, and key assignments
*Serve as the lead contact person for processing general office requests for PRTM’s Department Head, faculty, and staff
*Provide administrative support to the PGA Professional Golf Management undergraduate program. Duties to include: maintaining student files for current PGM students; process inquiries from prospective students and employers; and other administrative support duties assigned by the PRTM Department Head.
*Manage mail distribution by assisting with sending and receiving parcel and packages requests, in addition to processing domestic and international shipping requests.
*Manage and process reservations request for meetings rooms for Department Head, faculty, and staff
*Prepare written memorandums and other routine correspondence for the Department Head
*Record meeting minutes, edit, and review minutes in an efficient and timely manner

Calendar Management & Meeting Preparation:

*Monitor the Department Head’s calendar, and other general calendars for the department
*Assist with management and manage the coordination of PRTM’s events and meetings

Other duties:
*Assist Business Services Manager with processing human resource requests (including assistance with hiring SHRA, EHRA, Post Doc, Work-Study, and Temporary Staff) as directed

Other Work/Responsibilities

Miscellaneous:
Other duties as assigned by the Department Head, and special projects

Minimum Experience/Education

Graduation from high school; or an equivalent combination of education and experience.

Departmental Required Skills

*Ability to maintain effective working relationships with university officials, department heads, employees, and guests
*Ability to compose letters and memoranda independently
*Detail-oriented and strong organizational skills
*Ability to maintain workload with respect to accuracy and timelines
*Flexibility as it relates to schedule, responsibilities, and priorities.
*Ability to work independently and as a member of a team
*Working knowledge of Microsoft Office and Google suite applications
*Excellent oral and written communication skills

Preferred Experience, Skills, Training/Education

At least two years of administrative, secretarial and/or office support experience.

Associate degree in Secretarial Science (or related field of study) or Bachelor’s degree.

Required License or Certification

N/A

Special Instructions

In addition to your application, please attach a resume, cover letter, and contact information for at least three professional references.

Please make sure that the work history listed on your application is identical to the work history listed on your resume.

Job Open Date10/17/2019Must Be Open Until

Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.10/24/2019Is this position partially or fully funded on ARRA stimulus monies?NoProposed Hire Date10/28/2019AA/EOE

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. How did you learn of this opportunity?
   • NCSU Website
   • NCSU Executive Search Services
   • Monster.com
   • CareerBuilder.com
   • InsideHigherEd.com
   • HigherEdJobs.com
   • Other Online Job Board
   • Carolina Job Finder / Employment Guide
   • Job / Career Fair
   • The Chronicle of Higher Education
   • Professional Journal
   • Print Advertisement (Newspaper / Periodical)
   • Professional Organization
   • Higher Education Recruitment Consortium (HERC)
   • Direct Contact from NCSU HR Representative / Recruiter
   • NCSU Employee Referral
   • Social Media (LinkedIn, Twitter, Facebook, Other)
   • Other
2. If you learned about this vacancy from "other source" or "other website", please provide the source.

   (Open Ended Question)

3. * Do you have working knowledge of Microsoft Office and Google suite applications (or similar)?
   • Yes
   • No
4. * Please briefly describe your level of proficiency with the MS Office Suite including Word, Excel, Access, and PowerPoint.

   (Open Ended Question)

5. * Please describe your customer service experience.

   (Open Ended Question)

6. * In your own words, what elements make up outstanding customer service?

   (Open Ended Question)

Application Materials RequiredRequired Documents

1. Resume
2. Cover Letter
3. Contact Information for References

Optional Documents