Academic Planning Coordinator

Job description

Category:: Professional
Department:: Division of Extended Learning
Locations:: Oswego, NY
Posted:: Oct 16, 2019
Closes:: Oct 16, 2063 - 11:59 PM EDT
Type:: Full-time
Ref. No.:: 3

About SUNY Oswego:

Founded in 1861, SUNY Oswego is a public comprehensive college located in Central New York on the beautiful shores of Lake Ontario, 45 minutes from Syracuse. Named one of "Top Up-and-Coming Schools" in U.S. News "America's Best Colleges" in 2010, a Kiplinger's "Best College Value" for 2015, and a "Best Northeastern College" by Princeton Review every year since the first edition in 2003, Oswego offers its 8000 undergraduate and graduate students preeminent academic programs in the arts and sciences, business, communications, and teacher education. The College's success is built on providing students outstanding educational experiences with attention to a liberal arts and sciences foundation, practical applications, interdisciplinary approaches, independent scholarly and creative work, and skills for living in multicultural and global communities. The emphasis on faculty-mentored student research and creative projects is evidenced by Quest, a daylong symposium spotlighting original student research; a stipend program for students engaged in research and creative work; and the Global Laboratory, a STEM-based research abroad program at top-ranked universities around the world. SUNY Oswego is an unusually collegial and vibrant community and is in a time of wonderful opportunities with extensive facilities construction and renovation, a forward-looking strategic plan, and expanded outreach to regional, national, and international communities.

Additional information about SUNY Oswego can be found at

Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please see our full non-discrimination policy please click here.

In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.

Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing [email protected].

For Campus Safety information, please see the Annual Security and Fire Report (Clery) click here

SUNY Oswego is a smoke free/tobacco/e-cigarette free campus. Further policy details, including education and cessation resources, can be found at:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected]

Job Description:

Description of Department:

The mission of the Division of Extended Learning is to expand access to the SUNY Oswego experience through the creation, delivery and support of innovative and responsive credit and non-credit programming for diverse audiences via multiple locations, modalities and services. We cultivate collaborative partnerships and provide superior customer service to ensure high quality, lifelong learning opportunities. The office coordinates offering of a variety of credit bearing and non-credit bearing courses and programs for both nontraditional and traditional students at the Syracuse Branch Campus, Online, during Summer and Winter terms and at offsite locations. The Extended Learning Division is the home to the SUNY Oswego in the High Schools and Oswego County New Visions programs where eligible high school students are able to concurrently enroll in SUNY Oswego courses for college credit. Extended Learning also coordinates the offering of both a year round and our long running Summer Intensive English program for students from around the world and English for Academic Purposes courses during traditional semesters. Professional development programs are available by contract, on site, or online. The Division is proud to have received numerous Veteran Friendly designations and provides services to active duty military and veterans online and face to face as a partner at the Jefferson Higher Education Center in Watertown, on Fort Drum and on main campus. We also provide services such as Testing and Proctoring, International Student Services, Non-Traditional Student Services and Room Rental at our Syracuse branch campus. As such the Division of Extended Learning is committed to the practices of diversity, equality and respect among our staff, faculty, programs, services and students. The Division supports the goals outlined in SUNY Oswego's Strategic Diversity and Inclusion Plan, available at All positions will be called on to contribute to building this environment.

Additional information regarding SUNY Oswego's Division of Extended Learning is available at

The Division of Extended Learning invites applications for a 12-month professional Academic Planning Coordinator position.

Date Posted: October 16, 2019

Review Date: Review of applications will begin immediately and will continue until the position is filled.

Benefit Information: The State University of New York provides an excellent benefit package. For more information on benefits for full-time United University Professions (UUP) professional staff, click here or for a benefits summary click here.

Date of Appointment: As Soon As Possible

Description of Responsibilities:

The Academic Planning Coordinator provides important student support functions for SUNY Oswego's Division of Extended Learning The Coordinator recruits students and provides academic advisement to SUNY Oswego students enrolled in evening, online, part time and Syracuse campus based undergraduate programs and micro credential programs at the graduate, undergraduate and non-credit levels, and assists in developing a pipeline of prospective students by establishing and maintaining relationships with relevant business, collegiate and professional partners.

The Academic Planning Coordinator consults with faculty and business to align micro credential program design, scheduling, and course learning outcomes with industry need for skills and competencies. The Coordinator collaborates with and advises faculty in the development, offering and revision of credit and non-credit micro credentials via online, blended, web-enhanced and in person instruction and remains current with emerging trends in the micro credential field. Additionally, will coordinate the administrative approach and reporting components of micro credential programs, including logistics of in person classes, scheduling, tracking / reporting data, awarding electronic badges and facilitating payment. The Academic Planning Coordinator will also recruit, academically advise and provide support services in the pursuit of online bachelor's completion degree programs for adult and non-traditional learners. Working closely with the Dean to ensure campus-wide collaboration in design, launch and implementation of micro credential programs This the Coordinator also cultivates strong relationships with students and internal partners such as faculty, department chairs, and staff across campus to provide excellent customer service and communication regarding evening, online, part time and Syracuse campus based undergraduate and micro credential programs.

The Academic Planning Coordinator actively recruits students for these programs by creating presentations, electronic, print and web materials, customizing and utilizing customer relationship management software and cultivating close working relationships with the academic departments, faculty and other staff to establish a comprehensive support network for students. Will also provide support to non-traditional students by participating in events that engage them in social and academic supports, facilitates registration, payment, access to course enrollment and prepares surveys, reports and assessments to ensure effectiveness.

It is expected that the Academic Planning Coordinator will remain current in the field of Adult and Non-Traditional Higher Education, particularly in the field of Micro Credentials, and will implement best practices in order to meet professional obligations, including service to campus committees and membership in work-related local, regional, and national organizations.

SUNY Oswego works continuously to create an inclusive environment which respects, embraces, and promotes cultural safety, belonging, civil discourse, cultural humility, and other values and goals outlined in SUNY Oswego's Strategic Diversity and Inclusion Plan ( As such, the Academic Planning Coordinator will be expected to contribute to these efforts and possess communication and interpersonal skills necessary to engage effectively with an increasingly diverse community of students and colleagues.


Required Qualifications:

  • Master's degree at time of application
  • Three years of related work experience in higher education, public education or corporate training or related area
  • Excellent interpersonal, public speaking and written communication skills
  • Strong project management, promotion, and organizational skills
  • Positive problem-solving attitude
  • Demonstrated excellence in customer service
  • Demonstrated teaching, training, or staff development experience
  • Experience in reporting and assessment
  • Experience in building and nurturing relationships with internal and external constituencies (students, faculty, staff, corporate, general public)
  • Commitment to diversity and inclusion of underserved populations
  • Demonstrated expertise in managing multiple projects and working with multiple stakeholders
  • Availability to work periodic evenings /weekends and travel regionally as required

Preferred Qualifications:

  • Master's degree in Business Administration, Higher Education Leadership, Instructional Design, or related field
  • Five years' experience of related work experience in higher education
  • Prior experience in educational program development, particularly micro credentials
  • Experience recruiting and serving adult and non-traditional students
  • Experience advising college students
  • Knowledge of & commitment to best practices in adult & nontraditional higher education
  • Demonstrated program management experience, including course scheduling, reporting / assessment and recruitment skills
  • Knowledge of the principles of and demonstrated commitment to student success
  • Demonstrated work in diversity and inclusion issues, reflective of the SUNY Oswego student population, through professional or community service
  • Experience managing program logistics and operations
  • Previous experience teaching or learning online via online courses, hybrid courses or blended programs
  • Demonstrated experience actively troubleshooting challenges

Additional Information:

If you have any questions about the position, please e-mail:

Gary Morris, Search Chair at [email protected]

Files must be complete (all documents in the application instructions submitted) to be considered. Official transcripts are required at time of appointment. Background checks will be conducted for finalists.

Visa sponsorship not available for this position.

Application Instructions:

To Apply: Submit a cover letter addressing qualifications including how you see yourself contributing to diversity, inclusion and equity in this Division or at SUNY Oswego, CV/resume, copies of unofficial transcripts for required degree showing degree awarded and date conferred, and contact information for three professional references (only the three referees listed in your Interview Exchange application can be considered and contacted) by clicking the APPLY NOW button.

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please click here to login to check/edit your profile or to upload additional documents.

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Job No:
Posted: 10/18/2019
Application Due: 3/12/2020
Work Type: