Posting Details

Posting Details

Posting NumberS193081Working Job TitleFacilitator, KEYS Program (Casual)DepartmentCentral Retention ServicesCampusMultiple CampusesPosition NumberRGP151Job CategoryProfessionalStatusTemporaryIf temporary, enter anticipated assignment date06/30/2019FLSAExemptJob TypeTemporaryIf part time, hours per weekUp to 28 hours per weekStart Date DesiredAdvertised Hiring Range$18.77Job Summary

The KEYS Program Facilitator provides encouragement and support necessary to enable KEYS students to complete their course of study at the community college and eventually find self-sustaining employment. This is accomplished by intensive academic monitoring, working with student’s County Assistance Offices and the KEYS grant to insure compliance so that these TANF recipients continue to receive their cash benefits and other benefits.

Essential Job Functions

-Operates a computer to gather data, do research, and created department reports

-Communicates in writing, in person, via email and telephone.

-Consults with students via phone, email, and in person to provide support

Job Specific Task List

• Work closely with each TANF (Temporary Assistance for Needy Families) student to ensure continued participation/retention at community college and guide students to overcome barriers. Communicate with the student’s CAO (County Assistance Office) caseworker regarding supportive service needs such as childcare and transportation. Refer students for appropriate college and community support and services as needed.

• Ensure students are enrolled in appropriate programs. Help student develop a career-specific education plan with appropriate services and additional hours of participation (required activities) to supplement hours of classroom/study time during semesters, semester breaks and summer sessions in order to maintain their DPW (Department of Public Welfare) requirements and complete their education. Perform intense monitoring of student’s academic progress.

• Accurately and on time provide the DPW with essential information in order to evaluate program and student’s success through reports, audits, file maintenance, data entry into the Commonwealth of Pennsylvania Workforce Development system including case notes, weekly participant required hours, etc. Create special events, workshops, incentive programs to motivate and enrich students.

• Communicate and collaborate with community college, HACC KEYS staff, and specific CAO staff. Build relationships with community agencies who work with TANF recipients to serve students better, recruit new students by supplying information and marketing materials to agencies and college and giving presentations.

• Maintain accurate, organized, completed, and detailed records. Oversees and maintains confidential files and paperwork related to personal information from the CAO, financial aid, enrollment, applications, counseling and all other student information. Required to complete HIPPA training and obtain certification.

• Ensure consistency and compliance with grant, CAO and college regulations and guidelines throughout daily interactions with students. Have complete knowledge of all updated regulations and processes needed to fulfill duties.

Qualifications: Minimum Education and Experience

Bachelor’s degree and three years of experience in a related field or an equivalent combination of education and experience sufficient to perform the essential duties of the job.

Licensing RequirementsPhysical Requirements

Positions in this class typically require: grasping, feeling, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Qualifications: Preferred Experience

-background in Social Work

Additional Knowledge and Skills:

Knowledge:
Assigned department operations and functions
Applicable federal, state, and local laws and regulations
Report preparation techniques
Customer service principles
Computer operations and related software applications
English language, punctuation, and grammar
Principles and practices in area of assignment
Mathematical concepts
Recordkeeping principles

Skills:
Recognizing problems, identifying alternative solutions, and making appropriate recommendations
Prioritizing work and performing multiple tasks
Developing, preparing, and proofreading a variety of business correspondence, records, reports, documents, and forms
Communication, interpersonal skills as applied to interaction with students, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
Applying and explaining applicable laws, codes, regulations, policies, and/or procedures;
Exercising judgment and discretion
Working independently
Providing customer service
Using computers and related software applications
Analyzing and devleoping policies and procedures
Preparing and presenting training materials
Operating a variety of office equipment, including a computer and related software applications, telephone, fax machine, and adding machine
Following oral and written instructions, policies, and procedures

Job Open Date10/17/2019Job Close DateOpen Until FilledYesHACC's Purpose

Creating opportunities and transforming lives to shape the future – together.

HACC's Core Values

HACC will be the first choice for a quality and accessible higher education opportunity.

HACC’s core values are integrity, collegiality, excellence and trust.

HACC's Diversity Statement

As an institution of higher education, HACC recognizes its responsibility to maintain an environment that affirms the diversity of people and ideas.

HACC embraces, supports, and actively pursues a policy of inclusiveness that reflects and appreciates the diversity of the community it serves and the world in which we live.

The Board of Trustees and the President lead HACC’s commitment to open access to education, diversity, cultural sensitivity, and equal opportunity in employment. This commitment serves to promote a
college-wide environment of collegiality, inclusiveness, respect, and cultural competence.

Documents which can be associated with this postingRequired Documents

1. Resume
2. Cover Letter

Optional Documents

1. Transcript/License/Certification

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How did you first hear about this opportunity?
   • Chronicle of Higher Education
   • HigherEdJobs.com
   • Indeed.com
   • Newspaper
   • PA Job Gateway
   • HACC Website
   • Employee Referral
   • Other, please specify below
2. If you selected Referral or Other above, please specify here.

   (Open Ended Question)

3. * Do you have at least a bachelor's degree?
   • Yes
   • No
4. * Do you have at least three years of work experience in a related field?
   • Yes
   • No
5. * Do you meet all of the physical requirements of this job with or without reasonable accommodations?
   • Yes
   • No
6. * Please describe your experience in Social Work.

   (Open Ended Question)

7. * As an employee at HACC, helping to build a community characterized by a commitment to inclusion and diversity is the role of everyone at the College. In no more than one page, please address the following:•What does it mean for you to have a commitment to diversity? •How have you demonstrated this commitment to diversity in your past positions?•How do you anticipate demonstrating this commitment here at HACC?

   (Open Ended Question)

8. * Are you willing and able to travel as needed to HACC's regional campuses?
   • No Response
   • Yes
   • No