Bldg & Env Svcs Supervisor - #003342

Job description

Posting Details

Posting Information

Posting NumberSHRA629PQuick Link for Internal Postings TitleBldg Environmental SupervisorCompetency LevelJourneyWorking TitleBldg & Env Svcs Supervisor - #003342DepartmentFacilities ManagementPosition Summary

This position #003342 will be available for hire starting on January 1, 2020.

Position Summary-2nd Shift Scrub Team

The primary purpose of this position is to provide Housekeeping floor maintenance for university academic and administrative floor space that may include cleaning, stripping, waxing, buffing, carpet cleaning, etc.; perform physically demanding work including moving of heavy equipment, furniture, and supplies; perform setups for special events, perform housekeeping services as needed, respond to emergency calls and after hours calls as needed. Perform building unlock/locking service on Saturdays, Sundays and/or during the week as needed.

Normal 2nd shift working hours are 4:00pm to 12:30am, Monday through Friday including weekend work. This schedule will be flexible and may change to include working on Saturdays and Sundays depending on workloads and Department needs. Schedule adjustments, weekend and holiday work, responding to after-hours, weekend and holiday emergencies as needed.

Knowledge, Skills, & Abilities Required for this Position

Knowledge/Skills/Abilities and Competencies-Scrub Team Supervisor
- Position requires considerable knowledge of established cleaning practices and floor cleaning procedures and techniques; knowledge of purpose and application of products and equipment used in large, institutional, housekeeping operations.
- Ability to supervise, manage and motivate a small to medium size work force.
- Must be reliable, dependable and be able to work consistently throughout the entire shift. Ability to perform physically demanding work in a variety of settings both indoors and outdoors; lift a minimum of 100 pounds; stand for long periods of time while working.
- Knowledge of standard procedures and practices in the care and maintenance of floors in a commercial or institutional setting. Must be skilled in the use of floor maintenance equipment and cleaning agents. Must have working knowledge of cleaning materials, methods and equipment.
- Must be able to operate, move and handle commercial housekeeping equipment that may include heavy floor maintenance equipment, water vacuums, carpet extractors, floor scrubbers/buffers, vacuum cleaners, carpet shampooers, pressure washers, etc. Ability to climb ladders including 6 ft and 12 ft (or higher) ladders.
- Must be able to move heavy furniture, equipment and supplies. This may require standing and lifting/moving heavy materials for the entire eight-hour shift.
- Ability to read and comprehend labels and instructions regarding cleaning materials, equipment and procedures; and have the ability to learn how to safely operate cleaning equipment and how to mix chemicals for cleaning.
- Position requires close attention to details and the ability to recognize and correct cleaning/work problems; requires alertness to safety and security conditions.
- Work requires the use of cleaning chemicals and visual attention to detail. Assignments are not building-specific and may or may not be in an environment with heating or air conditioning.
- Ability to perform housekeeping and scrub team duties, provide coverage for staff out on leave and other duties as assigned. Respond to emergency calls during shift hours, after hours on weekends and holidays as needed.
- Must have reliable transportation and be able to report to work during a variety of weather conditions including rain, snow and ice. This position is designated as “Mandatory” during adverse weather conditions and is expected to work according to University and Departmental guidelines.
- Must be able to communicate effectively with employees, student, faculty, staff and visitors to campus. Must be able to understand and follow both oral and written instructions, directions and other communications regarding work assignments and other matters.
- Must be able to develop and maintain effective relationships with others to encourage and support communication, teamwork and facilitate work.
- Must be able to work independently or on a team, with or without close supervision and deal effectively with various groups, clients, or individuals being served.
- Must be able to communicate ideas in a clear and concise manner while being tactful and considering all other points of view while remaining positive.
- Ability to train new and existing staff on proper use of chemicals/products/equipment, cleaning processes, etc.
- Ability to trouble shoot, repair and maintain department equipment.
- Ability to perform a variety of computer/electronic functions including but not limited to sending/receiving emails, on-line maintenance requests, correspondence, completing on-line timesheets, evaluations, training, checking building schedules, etc.
- Ability to observe, evaluate and perform routine inspections of employee work areas keeping detailed inspection reports and be able to discuss issues with employees paying special attention to detail and problem areas.
- Must be able to effectively document in writing and maintain records of employee conversations, coaching sessions, etc.
- Ability to address and resolve employee issues in a timely and satisfactory manner.
- Must have the ability to develop plans for accomplishing work operations and objectives; must arrange and assign work to use resources efficiently.
- Assist with Building unlocking/locking and raising/lowering flags at HFR as needed.
- Must have a valid Driver’s License.
- The above description is representative of the duties and responsibilities required of this position. It is not to be considered inclusive. Other duties may be assigned to meet the mission of the Department and University.

Minimum Qualifications

Minimum Training and Education at the entry level: Graduation from High School or possession of a GED, and one year of experience in the area assigned; or an equivalent combination of training and experience.

Preferred Qualifications

Preference will be given to candidates with 3 to 5 years of direct experience with the supervision and management of front line staff in medium to large academic, institutional or commercial settings, preferably in a cleaning and/or maintenance environment. Previous knowledge of and experience with large building cleaning and floor practices and use of industrial type cleaning equipment is also preferred. Preference will be given to candidates with a high school education diploma or General Education Diplomas (GED). Equivalent combination of training and experience may be considered.

Anticipated Hiring Range$31,336 - $33,524Position TypePermanent Full-TimeNumber of Hours per WeekNumber of Months per Year12Salary Band Range$28,709 - $58,224Salary GradeFor administrative purposes during the implementation of Career Banding this Journey level position is considered a Salary Grade 58. Posting Text

Open Date10/16/2019Close Date10/30/2019Open Until FilledNoSpecial Instructions to Applicants

This position #003342 will be available for hire starting on January 1, 2020.

Applicants must apply online and include a complete employment history.

A cover letter, resume and six (6) PROFESSIONAL references (**must be work-related and not personal references) are required to complete the application process.

Applicants must upload a DD-214 if claiming Veteran’s Preference.

A valid Driver’s License is required.

Work history or employers listed on a resume or other attached documents MUST be included on your employment application to receive consideration in the review process. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Qualified applicants will be contacted by the Department directly if selected for an interview.

If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants. Effective October 1, 2015 all new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).


Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit Proper documentation of identity and employability are required at the time of employment.

Credential Verification

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.


Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, and veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.

Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected]

University Safety

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 114 Scott, Cullowhee, NC 28723 (828-227-7234) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

Applicant DocumentsRequired Documents
  1. Cover Letter/Letter of Application
  2. Resume
  3. List of references
Optional Documents
  1. DD-214
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Did you complete all areas of the application including work history, work references and contact information as required by this job posting?
    • no
    • yes
  2. * This is a 2nd Shift position, 4:00pm to 12:30am, Monday through Friday with some weekend work. Can you work this shift with flexibility as outlined in the posting?
    • no
    • yes
  3. * Do you have a valid NC Driver’s License?
    • no
    • yes
  4. * If you answered “No” to the above question than do you have a valid Driver’s License in any state in the USA?
    • no
    • yes
  5. * Do you understand that this is physically demanding work which requires heavy lifting, constant standing, squatting, walking, pushing/pulling and the ability to lift up to 100 lbs. on a regular basis?
    • no
    • yes
  6. * How did you hear about this employment opportunity?
    • Inside Higher Ed
    • HERC - Higher Education Recruitment Consortium
    • Website -
    • Personal Referral
    • Agency Referral
    • Other




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 10/17/2019
Application Due: 10/25/2019
Work Type: