Administrative Support Associate
- Employer
- University of North Carolina at Wilmington
- Location
- Wilmington, NC
View more
- Administrative Jobs
- Institutional & Business Affairs, Clerical & Administrative Support, Student Affairs, Counseling
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
The Administrative Support Associate works with the University Testing Services team. This position:
-Schedules testing appointments and greets clients and visitors for University Testing Services
-Greets & directs clients and visitors for Student Affairs Assessment, Research & Planning department
-Answers all calls to the department and addressing questions about services in University Testing Services
-Enters information in the databases and manages a filing system
-Assists the Testing Services Coordinator and Testing Assistant with proctoring and test administration services for testing candidates who use the Testing Services
-Works with the Testing Services Coordinator and Counseling Center Office Manager with managing departmental expenses and budgets
-Reconciles testing revenue and makes any necessary deposits for the department
-Prepares check requests and travel requisitions and arrangements for the department
-Maintains effective working relationships with the university community as well as the larger community; serving as a liaison to campus or other organizations in addition to learning new duties, as assigned
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Additional knowledge, skills, and abilities required to perform the essential functions of the position-Ability to demonstrate excellent oral and written communication skills, interpersonal skills, and technical skills
-Experience in managing multiple forms of computer technology and information systems
-Ability to manage multiple tasks within a confidential, high pressure environment
-Ability to engage in an appropriate level of consultation with the Director and Testing Services Coordinator while demonstrating the ability to work independently, to problem-solve effectively and to make decisions based on information gained through experience
-Experience in Banner Finance is preferred
-Previous working experience in Higher Education
-Experience with numerous forms of technology (including computers, video, scanners, printers, Internet based delivery systems, biometrics, etc.)
Must be able to acquire and maintain required certification sufficient to meet business needs.
Recruitment Range$31,200NC Salary Grade Equivalency59Hours Per Week1.0 (40 hours per week)Months Per Year12 MonthsWork DaysMonday - Friday, some weekendsWork Hours8:00AM - 5:00PMAnticipated Ending Date if Time-LimitedPosition Number8107Job Posting Date10/16/2019Posting Close Date11/01/2019Special InstructionsPLEASE NOTE: Position will close at 11:59pm on the Posting Close Date stated in this posting. To receive full consideration, please be sure you have fully completed the entire application before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application.
You will be required to attach a cover letter and resume to successfully apply for this position. To receive full consideration, please be sure you have completed the ‘Work History’ section of the application before you apply for this position.
For more info/to apply visit http://jobs.uncw.edu. Applications must be submitted through the online application system to be considered.
This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO StatementAt the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.
External Link to Postinghttp://jobs.uncw.edu/postings/16154Applicant DocumentsRequired Documents- Resume
- Cover Letter
- List of 3 Professional References
Required fields are indicated with an asterisk (*).
- * Please describe any previous customer service experience.
(Open Ended Question)
- * Please describe any SCT Banner or similar program experience you have.
(Open Ended Question)
- * Which Microsoft Office programs do you have experience working with?
(Open Ended Question)
- * How did you learn of this opportunity with UNC Wilmington (2019-2020)?
- UNCW Website
- UNCW Facebook Page
- UNCW Linkedin Page
- UNCW Twitter Account
- UNCW Employee Referral
- Chronicle of Higher Education
- Craigslist
- Diverse Issues in Higher Education
- Glassdoor
- Higher Ed Jobs
- Hispanic Outlook
- Indeed
- Inside Higher Ed
- North Carolina Job Network
- Women In Higher Education
- Other
Organization
Our Mission
The University of North Carolina Wilmington is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its superb faculty and staff and consistently recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.
UNCW, a public institution with nearly 16,000 students, offers an array of high-quality programs at the baccalaureate and graduate levels as well as doctoral programs in educational leadership, marine biology, nursing practice and psychology. UNCW also offers a number of distance learning options, including clinical research, an accelerated R.N.-to-B.S.N. program and an Executive MBA program, taught exclusively online and specifically structured for working professionals. The university operates extension sites in several regional counties.
UNCW is recognized nationally as a military-friendly university and works closely with Coastal Carolina Community College, Marine Corps Base Camp Lejeune and Marine Corps Air Station New River to offer programs designed for military personnel and their families. UNCW is committed to providing resources to military-affiliated students transitioning into the university. The Office of Military Affairs coordinates a comprehensive program of support services for military-affiliated students and advocates for student veterans, active-duty personnel and dependents.
The university takes a leadership role in the long-term growth of the region. UNCW actively supports economic development through advanced biotech research at its CREST Research Park and the Center for Innovation and Entrepreneurship, which works to identify and nurture high-growth, low-impact companies in southeastern North Carolina.
Learn more about UNCW at www.uncw.edu.
Student Profile 
Total enrollment 15,740
*2016 fall semester reporting as of October 2016
Undergraduate 13,914
Graduate 1,826
UNCW is dedicated to offering a community rich in diversity and inclusion, global perspectives and enriching the quality of life through scholarly community engagement. The university has formed numerous partnerships that provide students with internships, volunteer opportunities and research experiences.
As a long-time member of the President’s Higher Education Community Service Honor Roll and recipient of the Community Engagement Classification by the Carnegie Foundation for the Advancement of Teaching, UNCW is deeply committed to civic engagement. The university offers service-learning courses and philanthropic opportunities to faculty, staff and students.
Faculty Profile 
UNCW employs 1,041 faculty (2016 fall semester reporting as of October 2016) in the College of Arts and Sciences, the College of Health and Human Services, the Cameron School of Business, the Center for Marine Science, the Graduate School, Randall Library and the Watson College of Education. A majority of faculty hold doctoral or other terminal degrees.
Learn more at www.uncw.edu/oira/data.html.
UNCW Earns Top Rankings
The Princeton Review
The University of North Carolina Wilmington is a featured school on The Princeton Review’s list of “Best Southeastern Colleges 2017.”
U.S. News & World Report
UNCW has consistently had a prominent presence on the U.S. News list. The university is ranked 6th among public universities and 16th overall in the publication’s list of “Best Regional Universities in the South for 2017.”
Kiplinger’s Personal Finance
UNCW has been named a “Best College Value for 2017” by Kiplinger’s Personal Finance, ranking in the top 100 public universities.
Fiske Guide to Colleges
UNCW was selected for inclusion in the Fiske Guide to Colleges 2017, which highlights the nation’s “best and most interesting” colleges and universities.
Military Times
UNCW ranks 58th on a national list of “Best for Vets: Colleges 2017” by Military Times, an independent publication for members of the U.S. armed forces and their families. Among North Carolina colleges and universities, UNCW placed 3rd amid veteran-friendly colleges and universities.
More information is available at www.uncw.edu/rankings.
Diversity and Inclusion
In the pursuit of excellence, the University of North Carolina Wilmington actively fosters, encourages and promotes inclusiveness, mutual respect, acceptance and open-mindedness among students, faculty, staff and the broader community. Diversity is an educational benefit that enhances the academic experience and fosters a free exchange of ideas from multiple perspectives.
UNCW has been recognized for impressive gains in graduation rates nationally among four-year public universities from The Education Trust, having significantly improved six-year graduation rates among underrepresented minorities and reduced the gap between white and minority students over the past decade. That progress occurred even as average graduation rates improved for all students.
More information on our university-wide diversity efforts and support can be found at www.uncw.edu/diversity.
Employment
UNCW is committed to and will provide equality of educational and employment opportunity for all persons regardless of race, gender, gender identity, sex (such as marital status or pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, genetic information, political affiliation, veteran status or relationship to other university constituents, except where sex, age or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for state-funded employee benefit programs.
For more information, visit www.uncw.edu/hr.
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