Posting Details

Position Information

Job Posting TitleSpecial Projects - Customer Service Representative (Temporary)LocationLos Rios Community College District (District Office)Department LocationVisual And Peforming Arts DepartmentPosting NumberC00048PThe Institution

About
The Los Rios Community College District (LRCCD) is the second largest, two-year public college district in California, serving approximately 75,000 students in the greater Sacramento region. The district’s 2,400 square mile service area includes Sacramento and El Dorado counties and parts of Yolo, Placer, and Solano counties and is comprised of four uniquely diverse colleges – American River, Cosumnes River, Folsom Lake and Sacramento City colleges. In addition to each college’s main campus, the district offers educational centers in Placerville, Davis, West Sacramento, Elk Grove, Natomas and Rancho Cordova.

The Los Rios district office is centrally located in the heart of the Sacramento valley. The growing Capital Region has strong communities and emergent arts and dining scenes, and is nearby some of the most celebrated tourist destinations in the country – Lake Tahoe, Napa Valley, and San Francisco. The Sacramento area is a great place to live and work!

Strengths
The district has approximately 4,000 employees throughout our four colleges and district office in dozens of different departments that provide welcoming, inclusive, and equitable environments for Los Rios students, employees and community partners. Each and every district and college department strives for the highest quality in all programs, services, and activities, and is focused on improving educational outcomes for the students we serve.

Our Vision
Our colleges offer equity-minded, academically rigorous, student success centered education. Our objective is to help our students successfully achieve their academic goals, whether they want to transfer to a four-year college or university, earn an associate degree, or obtain one of more than 100 certificates in high demand career fields.

The Los Rios Community College District’s Human Resources Department is committed to diversity, equity, and to ensuring an inclusive, thriving environment for all of its employees, students, and surrounding communities. To that end, the Human Resources Department is intentional in recruiting, hiring, and retaining diverse employees, to reflect the diversity of our colleges’ student populations.

Position Summary

Provide customer service to the Visual And Performing Arts Center (VAPAC).

For a detailed job description for this Los Rios Classified Employee’s Association (White Collar) position Job Descriptions click here

For additional information or concerns, please contact Lisa Burrage, Ticket Office Supervisor, burragl@flc.losrios.edu

NOTE: Short-term temporary employees shall not be employed for more than 135 days, or 960 hours, whichever is reached first, in any fiscal year.

Assignment Responsibilities

• Answer phone and sell tickets before performances and during normal business hours
• Process individual and subscription sales through use of computerized ticketing system
• Serve as initial source of information and assistance to persons contacting the Visual And Performing Arts Center (VAPAC) for information pertaining to ticketing and events.

We Value:
- Applicants with prior ticket office experience.

Work YearN/AWork Schedule

To be determined.

NOTE: Short-term temporary employees shall not be employed for more than 135 days, or 960 hours, whichever is reached first, in any fiscal year.

Total Hrs per Week/DayTo be determinedSpecial RequirementsMinimum Qualifications

EXPERIENCE: Cash handling and sales; knowledge of computer software related to office procedures and processes.

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

(Experience Requirement: One year of experience is equal to 12 months of experience at a maximum of 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: 15 units are equal to six months of education; 30 units are equal to one year of education.)

Application Instructions

1. A completed LRCCD Classified Application (required).

2. Resume (recommended).

3. Two (2) letters of recommendation (recommended).

4. Letter of Interest (recommended).

NOTE: Applications submitted without all required documents, listed above, will be disqualified. Applicants indicating “see resume” on the online application will be disqualified.

Physical DemandsSalary$11.60 to $28.00 Per Hour LRCCD Salary SchedulesAdditional Salary InformationNo additional salary information to note Posting Detail Information

Posting Date12/14/2016Closing DateOpen ContinuouslyYesBeginning and/or Ending Dates

N/A

How and where to apply

Please visit our Frequently Asked Questions for complete information on how to apply online with our District. Application services are available between 8:00 a.m. and 5:00 p.m., Monday through Friday, at the Los Rios Community College District Human Resources Office located at 1919 Spanos Court, Sacramento, CA 95825-3981. If you need assistance with any phase of the application process, please call (916) 568-3112 or come in during our business hours.

After hours inquiries should be emailed to hr@losrios.edu. Submission of applications are by 11:59 p.m., of the posting closing date.

Conditions

Offers of employment are contingent upon the successful clearance from a criminal background check, freedom from tuberculosis, and proof of identity and eligibility to work in the United States prior to the first day of work. The District may select additional qualified candidates should unexpected vacancies or needs occur during this recruitment/selection process. When education is a requirement for the position, official academic transcripts from the accredited college/university must be submitted within 60 days of hire.

Quicklinkhttp://jobs.losrios.edu/postings/2287Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Criminal History Verification and Release: I acknowledge and agree that I understand that by answering the question below, I certify that the information provided by me is true, correct and complete to the best of my knowledge and belief. I authorize investigation of all statements contained herein, and on the P-881 (if applicable and submitted), and I release from liability all persons and organizations furnishing such information. I understand that any misstatements, omissions or misrepresentation of facts on this form, my application, and, if applicable, the P-881 or attachment(s) may be cause for disqualification or dismissal. If you have ever been convicted of an offense other than a minor traffic violation you are required to complete the form "Arrests Which Led to Convictions for Crime", P-881 (you must disclose convictions that have been dismissed pursuant to Penal Code Section 1203.4; Ed. Code 87008). Please copy and paste the provided URL for the form - https://losrios.edu/docs/lrccd/employees/hr/forms/p-881.pdf - and attach the completed form to your application.
   • Yes, I acknowledge and agree
   • No, I do not acknowledge or agree
2. * Can you perform the essential functions of this position?
   • Yes
   • No
3. * Considering this specific position that you are applying to – where/how did you learn about this position?
   • College Department
   • CareerBuilder
   • Chronicle of Higher Ed (Vitea.com)
   • Community College Registry Job Fair: Oakland
   • Community College Registry Job Fair: Los Angeles
   • Community College Registry Online Job Board
   • Community Outreach (ex. Festivals, etc.)
   • CommunityCollegeJobs
   • Craigslist
   • Diverse: Issues in Higher Education
   • EdJoin
   • Facebook (Campaign)
   • Facebook (Los Rios Page)
   • Glassdoor
   • Greater Sacramento Urban League
   • HigheredJobs
   • Indeed
   • Instagram
   • Job Sites
   • Job Journal
   • Latina Leadership Network of the California Community Colleges
   • LinkedIn
   • Los Rios Community College District Employee
   • Los Rios Community College District Human Resources Email
   • Los Rios Community College District Website
   • Professional Networks
   • Sacramento Black Chamber of Commerce
   • Sacramento Asian Chamber of Commerce
   • Sacramento Builders Exchange
   • Sacramento Hispanic Chamber of Commerce
   • Sacramento Rainbow Chamber of Commerce
   • SacramentoWorks
   • Twitter
   • YouTube
   • ZipRecruiter

Applicant DocumentsRequired Documents

Optional Documents

1. Resume/Curriculum Vitae
2. Letter of Interest
3. Letter of Recommendation 1
4. Letter of Recommendation 2
5. P-881 Report of Arrests Which Led To Convictions For Crime Document