Teaching & Learning Designer/Technologist 2

Job description

Job Title: Teaching & Learning Designer/Technologist 2
Location: Case Main Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 7980
Job Description


Under general supervision, work with faculty and internal team members to develop learning modules for use in face-to-face, blended, and online environments that most effectively meet the needs of the students and faculty within the given cost parameters. Using established instructional design process, partner with faculty to develop hybrid and fully online courses. Develop training courses to ensure that students and faculty are aware of instructional technologies and how to use them to support effective teaching and learning. Provide support of enterprise instructional technology solutions such as learning management systems, lecture capture, video conferencing, and classroom-based technologies, including supporting faculty and students conducting synchronous online course sessions.


  1. Design and develop blended and distance education courses and distance education course materials, (2) revise and/or enhance existing distance education courses and course materials, and (3) integrate technology into face-to-face, blended, and online teaching environments. (30%)
  2. Consult with faculty and provide recommendations regarding all aspects of course design and development, including decisions about interface design, course architecture and navigation, content arrangement, sequencing of lessons, use of assessments, and selection of class activities. (15%)
  3. Assist faculty with evaluating instructional methods, materials, and technologies. (15%)
  4. Design and present professional development and group specific workshops for faculty and staff on instructional design topics in face-to-face and online environments. (10%)
  5. Create of a collection of general training materials (e.g., step-by-step guides, reference manuals, online modules, web-based templates, etc.) to be used by faculty and staff engaged in learning and using educational technologies. (10%)
  6. Use digital audio and video editing techniques to create online and blended learning objects, and provides training to faculty and students to create their own materials. (10%)


  1. Provide service management of academic technologies such as the learning management system, including answering Help Desk tickets and providing face-to-face and virtual support. (3%)
  2. Participate in implementing and maintaining university protocols for the naming and storage of online course materials outside of the university's course management system. (2%)
  3. Perform other duties as assigned. (5%)


Department: Daily contact with members of the Teaching & Learning Technologies team to work on projects and support efforts collaboratively. Have frequent contact with others in UTech staff responsible for faculty support, communication, and infrastructure. Have occasional contact with others in the division, including senior leadership.

University: Daily contact with faculty, students, and staff in the context of workshops and individual consultation.

External: Interact with hardware/software vendors as necessary to evaluate the effectiveness of applications as well as in providing the community with the information needed to use applications to meet and anticipate their needs when possible.

Students: Daily contact with student employees and interns within the Teaching & Learning Technologies group.


No direct supervision. May supervise student employees.


Associate’s degree in instructional design, information technology or related field and 5 years of progressive experience OR Bachelor’s degree in instructional design, information technology or related field and 3 years of progressive experience.


  1. Knowledge of adult learning theory and teaching and learning environments in higher education.
  2. Knowledge of backward design, universal design for learning, active learning, and other teaching and learning models and strategies.
  3. Knowledge of instructional design principles including performance-based outcomes assessments.
  4. Knowledge of digital accessibility (e.g., WCAG standards), intellectual property, copyright, and other laws and regulations governing the creation and dissemination of digital instructional content.
  5. Excellent customer service skills and the ability to work collaboratively with a team.
  6. Must have excellent verbal and written communication skills. Ability to communicate effectively with students, faculty, and staff. Ability to interact with colleagues, supervisors and customers face to face.
  7. Ability to work in a fast-paced environment, work under deadlines, and handle changing priorities.
  8. Knowledge of principles and practices of graphic design.
  9. Knowledge of digital media production principles, methods, techniques and standards.
  10. Knowledge of industry-standard multimedia authoring tools and a general familiarity with graphic design principles.
  11. Experience using online course creation applications.
  12. Experience using instructional applications such as learning management systems, lecture capture, video conferencing and Google Apps.
  13. Ability to utilize professional audiovisual facilities and equipment.
  14. Some knowledge of web-based programming and related programming standards.
  15. Ability to understand and interpret educational needs and to develop effective instructional media solutions.
  16. Ability to communicate effectively in a classroom setting to a wide range of constituencies in a diverse community.
  17. Ability to support faculty, staff, and students in learning and using academic technologies in face-to-face and virtual support situations.
  18. Ability to interact with technical peers in University Technology in cross-functional project teams.
  19. Ability to meet consistent attendance.


Professional office setting. There are periods of stressful times especially during project deadlines. There may be occasional pressure from demanding customers. Due to time constraints, many functions must be completed on set deadlines. Travel between various locations on campus may be required. The position requires typing on a computer keyboard and using a computer mouse and a printer. The employee may be required to attend meetings/functions outside normal working hours including weekends. The employee may be required are to carry a cell phone, during and after their normal work hours, including weekends to attend to after-hours emergencies.

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In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.


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Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.


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Job No:
Posted: 10/17/2019
Application Due: 10/26/2019
Work Type: