Library Services Coordinator
Library Services Coordinator
Position Summary: The Library Services Coordinator supervises all public service & resource-sharing activities for Alma College Library, including circulating & shelving materials; prepares overdue notices, collects fines, and maintains course reserves; and serves a variety of patron needs while exercising a high degree of independent judgment. The Library Services Coordinator will gain a thorough working knowledge of circulation, billing, and resource-sharing software.
Supervision Received/Supervision Exercised:
This position reports to the Access Services Librarian and supervises, on average, 20 student assistants.
Perform all circulation services, including check-in and check-out of all materials, produce and send overdue notices, assess fines, establish replacement costs & and notify patrons, notify the Financial Services Office of outstanding library obligations, register patrons, and maintain confidentiality of user records.
Interview, hire, train, schedule and supervise 15-21 student assistants. Maintain schedule of hours worked, and file time sheets with the Library Office Associate.
Provide first-line expertise for the Library’s automated circulation software. Maintain accuracy of collection by assisting in inventory checking. Direct shelving of all materials and shelf-reading of the collection.
Create course reserve records on the Library’s automated system, supervise circulation of course reserves, remove materials no longer required, adjust records and return materials to owners at end of term.
Answer questions about Library services and procedures, via phone, e-mail and in-person. Direct patrons to appropriate Library personnel for assistance.
Oversee all steps of MeLCat (state-wide resource-sharing network) process, including: print daily paging slips, item retrieval, check-in and check-out of items, package items, send notification slips and run weekly reports.
Oversee all Interlibrary Loan (ILL) transactions, including understand software, & locate sources for requested materials using online databases. Process materials requested by patrons, package items, apply appropriate protocols and Library policies. Maintain statistics for all resource-sharing activity.
Maintain records for fines, lost materials, & miscellaneous transactions, within campus community as well as for MeLCat and ILL items.
Regularly update procedures for circulation services and resource-sharing services.
Assist patrons with, and trouble-shoot, Library equipment issues, including scanners, PCs, & printers.
Oversee the mending and repair of books and other materials.
Act as Library receptionist in the absence of the Library Office Associate.
Inventory and request Access Services supplies, including paper for all of the public printers.
Schedule the use of library facilities, including group study rooms and classrooms. Communicate with students, other campus departments and other libraries to resolve conflicts.
This list of functions is not necessarily inclusive of all duties that may be assigned to the person in this role.
Bachelor’s Degree, or work experience equivalent to a four-year degree.
Ability to be flexible, multi-task, and exercise independent judgment.
Ability to work with attention to detail, follow specialized procedures and work well with the public.
Two-three years of supervisory experience.
Experience with Microsoft Office suite and Google applications like Drive, Calendar and Docs.
Previous library experience and experience with an automated library system.
Experience in working with students and faculty.
The majority of the workday involves sitting and working on a PC, using a standard computer keyboard and monitor. The position requires sufficient manual dexterity to use a keyboard with a great deal of repetitive motion, sufficient visual acuity to read a standard monitor, and the ability to lift boxes weighing 50 lbs. or less. This position also demands a fair amount of standing at the desk and moving about the library to assist patrons.
Interested candidates must submit an Alma College Application, letter of interest, a current resume and the name, address, email, and phone number of three professional references to Matthew Collins, Library Director at [email protected].
Applications will be accepted until position is filled.
For an Alma College application please go to: https://www.alma.edu/live/files/3085-employment-application.
Alma College is a selective, baccalaureate liberal arts college committed to academic excellence and development of responsible leaders. Alma’s undergraduates thrive on challenging academic programs in a supportive, small-college environment emphasizing active, collaborative learning and close student-faculty interaction. Alma is a private Phi Beta Kappa institution located in the center of Michigan’s Lower Peninsula.
Alma College is an Equal Opportunity Employer, and is committed to recruiting and retaining a diverse faculty, staff and student body.
*Incomplete applications will not be considered.Story published on October 15, 2019 Last modified on Oct. 15th at 3:44pm by Kathy Sommerville.