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ADMINISTRATIVE PROGRAM SPECIALIST

Employer
University of Wisconsin-Madison
Location
Madison

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Administrative Jobs
Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

ADMINISTRATIVE PROGRAM SPECIALIST

Job no: 101008-AS
Work type: Staff-Full Time
Department:WSLH\CLINICAL CHEM\NEONAT SCR
Location: Madison
Categories: Research, Scientific, Other

Position Summary:

This position provides program support to the supervisory, administrative, and laboratory staff within the Newborn Screening Department at the Wisconsin State Laboratory of Hygiene, under general supervision of the Newborn Screening laboratory manager. This position also provides support to external newborn screening partners, under the guidance of laboratory manager.

This position is responsible for accessing, analyzing, and reporting on various quality indicators (QI) for the Newborn Screening Program. Monitoring of quality assurance metrics, looking for trends is expected, along with demonstrating problem solving abilities and generation of ideas for quality assurance initiatives, as needed. Additionally, this position is responsible for creation of reports to properly disseminate quality indicator data to external clients and newborn screening submitters. Knowledge of project management principles, methods, and practices, are essential and will be used to develop quality improvement project plans and schedules, monitor activities, and evaluate and report on accomplishments. Educational and outreach skills are needed to effectively communicate program initiatives using multiple medias. This position has supervisory duties related to oversight of the daily operations of the Data Management team.

The employee in this position is expected to demonstrate exceptional customer service by establishing and maintaining effective professional relationships with directors, managers, supervisor, co-workers and all customers; have knowledge of medical terminology to assist in customer service needs; uphold confidentiality requirements; provide constructive feedback for the purpose of continuous improvement in a manner that is supportive of the WSLH and its mission; use data collection tools as appropriate; use effective team skills to contribute to the efficient operation of the work unit; present ideas, carry out assignments and provide information as required; and participate in continuous learning through professional development activities.

This is a full time position based on a 40 hour work week. Newborn screening is staffed Monday through Friday and includes weekend work. Weekday core hours are 7:45am-4:30pm, covering weekend and holiday work will occur on rotation as scheduled.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

Bachelor degree is preferred, not required, Chemistry, Biology, other science fields or public health related fields.

Minimum Years and Type of Relevant Work Experience:

At least five years of experience in clinical laboratory testing and/or quality assurance is required.
Experience within newborn screening laboratory setting is preferred.

Additional Information:

Knowledge and Skills
- Accurate data entry skills.
- Knowledge of medical terminology.
- Knowledge of HIPAA regulations.
- Knowledge of Bloodborne pathogens.
- Exceptional customer service skills.
- Ability to work independently.
- Understanding of the WSLH Newborn Screening Program and the public health mission of WSLH.
- Advanced working knowledge of Microsoft Office products (e.g. Microsoft Outlook, Microsoft Excel, Microsoft Word); effective use of a networked computer.
- Effective team skills.
- Effective organizational and time management skills.
- Effective written and oral communication skills.
- Effective interpersonal skills
- Knowledge of filing and retrieval procedures.
- Knowledge of copier, printer, scanner and FAX operations.
- Effective use of quality principles and tools.
- Ability to be flexible in changing priorities.
- Ability to work in a fast-paced high volume work environment.
- Effective problem-solving skills.
- This position requires the individual to work at a computer for long periods of time, up to 8 hours per day.
- As defined by the Americans with Disabilities Act, the employee must be able to perform the essential job functions as outlined in the position description with or without a reasonable accommodation.

Department(s):

A522030-WI STATE LAB OF HYGIENE/CLINICAL CHEM/NEONAT SCR

Work Type:

Full Time: 100%

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $50,286 ANNUAL (12 months)
Depending on Qualifications

Instructions to Applicants:

To begin the application process please click on the "Apply Now" button. You will be asked to upload a current resume/CV, a cover letter briefly describing your qualifications relevant to the position, and a document listing contact information for three (3) references, including at least one supervisor.

If you have questions, you may email hrstaff@slh.wisc.edu or call Kelsey Gordon, 608-262-5594.

Contact:

Kelsey Gordon
hrstaff@slh.wisc.edu
608-262-5594
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:

SR ADMIN PRGM SPEC(R07BN) or ADMIN PROGRAM SPEC(R07DN)

Employment Class:

Academic Staff-Renewable

Job Number:

101008-AS

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://oed.wisc.edu/disability-accommodation-information-for-applicants/

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Spring 2020. Job duties and responsibilities will remain the same. For more information please visit: https://hr.wisc.edu/title-and-total-compensation-study/.

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Applications Open: Oct 16 2019 Central Daylight Time
Applications Close:Oct 30 2019 11:55 PM Central Daylight Time

Organization

In achievement and prestige, the University of Wisconsin–Madison has long been recognized as one of America's great universities. A public, land-grant institution, UW–Madison offers a complete spectrum of liberal arts studies, professional programs and student activities, and many of its programs are hailed as world leaders in instruction, research and public service. Spanning 935 acres along the southern shore of Lake Mendota, the campus is located in the city of Madison.

The university traces its roots to a clause in the Wisconsin Constitution, which decreed that the state should have a prominent public university. In 1848, Nelson Dewey, Wisconsin’s first governor, signed the act that formally created the university, and its first class, with 17 students, met in a Madison school building on February 5, 1849.

From those humble beginnings, the university has grown into a large, diverse community, with about 40,000 students enrolled each year. These students represent every state in the nation, as well as countries from around the globe, making for a truly international population.

UW–Madison is the oldest and largest campus in the University of Wisconsin System, a statewide network of 13 comprehensive universities, 13 freshman-sophomore transfer colleges and an extension service. One of two doctorate-granting universities in the system, UW–Madison’s specific mission is to provide “a learning environment in which faculty, staff and students can discover, examine critically, preserve and transmit the knowledge, wisdom and values that will help insure the survival of this and future generations and improve the quality of life for all.”

The university achieves these ends through innovative programs of research, teaching and public service. Throughout its history, UW–Madison has sought to bring the power of learning into the daily lives of its students through innovations such as residential learning communities and service-learning opportunities. Students also participate freely in research, which has led to life-improving inventions ranging from more fuel-efficient engines to cutting-edge genetic therapies.

The Wisconsin Idea

Students, faculty and staff are motivated by a tradition known as the “Wisconsin Idea,” first started by UW President Charles Van Hise in 1904, when he declared that he would “never be content until the beneficent influence of the university [is] available to every home in the state.” The Wisconsin Idea permeates the university’s work and helps forge close working relationships among university faculty and students, and the state’s industries and government.

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