STRATEGIC ACCOUNT MANAGER
Posting DetailsPosting Details Posting NumberS04152PWorking TitleSTRATEGIC ACCOUNT MANAGERDepartmentMarketing & Comm Stategic MarketingAbout the University of Georgia
The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education (http://www.uga.edu/). UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University’s enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.About the College/Unit/DepartmentCollege/Unit/Department websitePosting TypeExternalRetirement PlanTRS or ORPEmployment TypeEmployeeBenefits EligibilityBenefits EligibleFull/Part timeFull TimeWork ScheduleAdditional Schedule Information
Monday-Friday, 8am-5pm, occasional night and weekendsAdvertised Salary$48,000-$60,000Posting Date10/14/2019Open until filledYesClosing DateProposed Starting Date11/01/2018Special Instructions to ApplicantsLocation of VacancyAthens Area EEO Policy Statement
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.Position Information Classification TitleMarketing/Public Relations ProfessionalPay GradeFLSAExemptJob FamilyPublic RelationsFTE1.00Minimum Qualifications
Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.Preferred QualificationsPosition Summary
The strategic account manager plays a critical role in building relationships with key campus clients and working with marketing and communications colleagues to design and execute integrated marketing communications plans.
The primary responsibilities of this position are:
Maintain strong client relationships by being responsive to key campus client requests;
Create client strategy;
Coordinate diverse teams within Marcomms to insure the production of marketing and communications materials and campaigns for key campus clients; and
Provide leadership to optimize cloud-based application software applications to efficiently organize and plan workflows and projects with the Marcomms team;
The successful candidate will have a customer-service orientation and be able to prioritize, multitask and meet deadlines. Work independently, strong collaboration skills are essential to effectively collaborate with team members and other communicators on campus.
Occasional night, weekend and holiday work.
Strong writing, editing and proofreading skills. Advanced knowledge of industry standard software including Microsoft Office, InDesign, InCopy, Photoshop and Illustrator as well as a working knowledge of SEO and social media best practices. Familiarity with Associated Press style. Strong interpersonal skills and the ability to manage several projects simultaneously.Physical Demands
work in a standard office environmentIs driving a responsibility of this position?Does this position have operation, access, or control of financial resources?NoDoes this position require a P-Card? NoIs having a P-Card an essential function of this position? NoDoes this position have direct interaction or care of children under the age of 18 or direct patient care?NoDoes this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)NoCredit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.Duties/Responsibilities Duties/Responsibilities
Collaborate with clients to develop integrated marketing communications plans, including messaging and channel strategy; meet critical deadlines and obtain client feedback/approvals project assets and plans. Act as liaison between clients and teams, advising clients on communication and marketing strategy and goals and develop comprehensive marketing communications plans for key institutional initiatives and priorities. Organize teams to complete projects for the Division of Marketing & Communications and key clients. Plan kick-off/download meetings for the teams and obtain client feedback/approvals to project assets and plans. Provide reports on resultsPercentage of time20 Duties/Responsibilities Duties/Responsibilities
Provide leadership for Marketing & Communications division on the configuration, training, reporting and implementation of work management, cloud-based application software applications to efficiently organize and plan workflows and projects. Meet individually with all team members to understand workflows and associated tasks and provide training. Continual refinement of software configuration. Manage user accounts; trouble-shoot with vendor and participate in contract review and renewals.Percentage of time20 Duties/Responsibilities Duties/Responsibilities
Coordinate with key on-campus areas to communicate strategically within the parameters of the university’s brand, communication and marketing efforts. Consider all marketing communications assets across institutions to optimize branded message. Strategically evaluate the best channels/formats to share intended message with intended target audience.Percentage of time15 Duties/Responsibilities Duties/Responsibilities
Manage campaign collaborations between the Division of Marketing & Communications and other on-campus areasPercentage of time15 Duties/Responsibilities Duties/Responsibilities
Produce project plans, calendars, proposals, presentations, schedules and status reports. Provide final report with metrics for each campaign.Percentage of time15 Duties/Responsibilities Duties/Responsibilities
Oversee projects and make adjustments as needed. Integrate programs in current tools established across division for transparency across teams.Percentage of time5 Duties/Responsibilities Duties/Responsibilities
Participate in internal reviews of assets prior to sharing/presenting. Lead university-wide efforts to infuse greater strategic approach to communications work. Train university-wide professionals with tools and guidelines.Percentage of time5 Duties/Responsibilities Duties/Responsibilities
Other duties as assigned.Percentage of time5Posting Specific Questions
Required fields are indicated with an asterisk (*).
- Cover Letter
- Media Portfolio
- Writing Sample
- Sample Publications