Job Summary

This position provides customer service support for all areas of the institution and serves as the initial point of contact for the campus/site.

Responsibilities

• Greets visitors; answers telephone, provides information and refers to appropriate personnel for more complex assistance;
• Provides support to instructional site faculty through supply management, class cancellations, location change notices, and AV assistance
• Acts as a central referral resource, providing basic information and assistance regarding the college
• Distributes incoming and outgoing mail
• Performs cashiering duties; receives and processes payments; prepares daily financial reports; and serves as instructional site custodian for petty cash
• Takes photos and processes student ID cards
• This role is designed by the institution as a Position of Trust
• Receives and screens enrollment documentation
• Monitors and responds to the 411 Ticketing System
• Assists students with general computer and printer issues and resetting personal identification numbers and passwords
• Escorts students to appropriate offices
• Performs other duties as assigned

Required Qualifications

• Associate’s degree and one to three years of related service.
• Ability to obtain status as notary.

Proposed Salary

$13.47/hour ($28,000 annually)

Required Documents to Attach

• Resume
• Cover Letter

Knowledge, Skills, & Abilities

• Knowledge of college policies and procedures
• Knowledge of modern office practices and procedures
• Knowledge of computers and job-related software programs
• Skill in the provision of customer services
• Skill in oral and written communication