Director of Enrollment Management
- Employer
- City Colleges of Chicago
- Location
- Malcolm X College
View more
- Administrative Jobs
- Institutional & Business Affairs, Admissions & Enrollment
- Employment Type
- Full Time
- Institution Type
- Community College
Job Details
The Director of Enrollment Management manages and directs a college’s enrollment management plan, creating and implementing strategies to successfully attract, enroll, and retain a diverse student body. This role manages the day-to-day operations of the Admissions and Recruitment Office, Testing Center, and Early College Program. This position is also accountable for meeting established goals for a college’s enrollment growth.
ESSENTIAL DUTIES:
- Supervises staff in executing outreach plans and recruitment strategies to effectively market the college’s degree and certificate programs and increasing the interest of prospective students in order to attract and enroll new students.
- Directs admissions and enrollment functions, ensuring prospective students are provided the assistance and information needed for a seamless transition from the on-line application through the orientation, enrollment, and registration process.
- Develops and maintains on-going relationships with schools, businesses, community organizations and other partners in support of outreach initiatives and recruitment.
- Assigns recruitment areas and/or target market segments, and reviews schedules of planned outreach activities including school visits, college fairs, and presentations.
- Oversees the monitoring of students through the admissions funnel to ensure prospective students are effectively guided through the process for general and special admissions programs, student orientation, and related enrollment steps.
- Executes strategies to drive engagement through social media sites (e.g. Twitter, Instagram, Snapchat) with an emphasis on increasing traffic to improve branding and student recruitment efforts.
- Participates in developing strategies and implementing marketing plans to increase outreach and promote CCC programs to domestic and international students.
- Produces, reviews and monitors content for accuracy and relevance on college’s recruitment/ admissions website and associated social media sites.
- Leads staff training on best practices in recruitment and admissions practices and supports professional development opportunities for staff.
- Establishes performance guidelines and goals for staff. Meets with staff to review work activities and progress. Sets work priorities and focus direction.
- Participates in the interviewing, selection, and hiring of staff. Initiates, approves, and implements staff disciplinary actions and makes recommendations for termination.
- Develops and implements new student orientation procedures and informational materials. Directs the scheduling and presentation of new student orientation sessions.
- Collaborates with key stakeholders in developing and proactively adjusting recruitment plans and strategies based on data analysis, review of application and enrollment trends, and other metrics to effectively reach enrollment goals.
- Plans and coordinates open house events, information sessions, group tours and other large scale prospective student events and recruitment programs.
Qualifications
- Bachelor’s degree or higher from an accredited college or university, or an equivalent combination of training and experience. Master’s degree preferred.
- Five years of work experience in enrollment management, student affairs or student services, preferably at a community college, including at least two years of supervisory experience.
- Demonstrated understanding of marketing, recruiting, outreach and effective communication techniques
- Proficiency in the use of Microsoft Office (Word, Excel, and Outlook)
Malcolm X College was selected as a 2019 Promising Places to Work in Community Colleges award winner! The award is given by the National Institute for Staff and Organizational Development (NISOD), a membership organization committed to promoting and celebrating excellence in teaching and leadership at community and technical colleges, and Diverse: Issues in Higher Education, a leading academic publication. MXC was recognized for its best-in-class student and staff recruitment and retention practices, inclusive learning and working environments, and meaningful community service and engagement opportunities.
Chicago residency is required for all full-time employees within 6 months of hire.We are an equal opportunity and affirmative action employer.Thank you for your interest in City Colleges of Chicago.
Job: Administration/Management
Primary Location: Malcolm X College
Job Posting: Oct 11, 2019, 3:30:33 PM
Organization
The City Colleges of Chicago is a network of seven Colleges. Through our seven colleges, we deliver exceptional learning opportunities and educational services for diverse student populations in 
Chicago. We enhance knowledge, understanding, skills, collaboration, community service and life-long learning by providing a broad range of quality, affordable courses, programs, and services to prepare students for success in a technologically advanced and increasingly interdependent global society. We work to eliminate barriers to employment and to address and overcome inequality of access and graduation in higher education.
For information about City Colleges of Chicago's Reinvention initiative, click here.
Our Vision is to transform the City Colleges of Chicago into a world-class institution. We do that by ensuring student success. It is the centerpiece of our Reinvention effort. What we mean by student success is making sure our students are prepared to move into higher education and that they have the skills for jobs in the 21st Century. We believe there is no other institution better positioned to become an economic engine for the City of Chicago.
We have a proud history of providing life-changing opportunities and education to residents of Chicago’s most underserved communities. However, far too many students are not meeting their goals today. And that’s why we’ve launched this ambitious plan to reinvent the City Colleges.
Our work and our vision will not be complete until we make sure every one of our students leaves with the tools they need to achieve their goals. Success is going to look different for each student. In the end, we envision an institution which will do four things very well:
- Increase the number of students earning college credentials of economic value
- Increase the rate of transfer to Bachelor’s degree programs following CCC graduation
- Drastically improve outcomes for students needing remediation
- Increase number and share of ABE/GED/ESL students who advance to and succeed in college-level courses
Accomplishing these goals will benefit not only our students, but also our faculty and staff, four-year colleges, Chicago area employers, the Chicago Public Schools and communities...and help transform us into a world-class institution.
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