Under the general supervision of the Executive Dean of Health, Emergency Services, and River Falls Campus, this position provides administrative support and is responsible for scheduling credit, continuing education, and contracted training courses; monitoring faculty workload; processing documentation for payroll; assisting students and faculty; and related assignments. This position will be based out of CVTC's Health Education Center.

Responsibilities:

• Demonstrate commitment to customer service standards.
• Perform general program/division support, to include any and all duties, for respective assigned program areas. This may include, but is not limited to, communicating with outside agencies, completing and monitoring contract information, preparing and submitting licensing and other program reports, preparing student certificates of completion, and assisting faculty when appropriate.
• Assist deans, scheduling office, and program directors/department chairs with the development and modification of course schedules.
• Assist faculty and deans with the development and modification of teaching schedules.
• Ensure accurate workload calculations for all full-time and part-time faculty and make appropriate adjustments as assignments change.
• Initiate and complete payroll documentation for full-time, part-time, and substitute faculty to include, but not limited to, letters of assignment/employment, overloads, and substitute pay in collaboration with Payroll.
• Identify, enter, and ensure accuracy of all course information in Banner database for credit courses, continuing education courses, contracted training, and technical assistance contracts to include, but not limited to fees, faculty assignments and workload, and demographic information (e.g., rooms and timetable).
• Anticipate needs and compiles data into reports to assist and support deans in a multitude of areas, especially budgets and other decision-making factors.
• Process paperwork for new course curriculum and course modifications in collaboration with the Curriculum office.
• Collaborate with other campuses to ensure that all courses are appropriately staffed.
• Identify and provide unassigned courses to the Human Resources for posting purposes.
• Assist deans and Human Resources with hiring adjunct instructors.
• Assist deans in ensuring compliance with College procedures.
• Assist with obtaining substitute instructors and track faculty absences.
• Ensure that all course and instructor data is available in Banner for state reporting purposes in collaboration with the Scheduling office.
• Serve as primary contact with the Registration staff during official registration times regarding program and course questions to include, but not limited to, course restrictions, approval of additional course section setup, etc.
• Monitor course enrollments and processes class cancellations for all classes and communicate such cancellations to instructors and students.
• Provide general information to students on courses, programs, and general College procedures throughout the year and, in particular, during registration.
• Serve as administrative assistant to assigned deans to provide clerical support, completion of special projects, oversight of budget expenditures, preparation of purchase requisitions and invoices, etc.

Required Knowledge, Skills and Abilities:

• Must possess strong math skills.
• Ability to pay close attention to detail and prioritize multiple work assignments.
• Ability to use judgment, discretion, and decision making skills in dealing with confidential and sensitive issues.
• Ability to work both independently and as a member of the team.
• Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
• Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
• Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
• Ability to value diversity by recognizing personal biases, adapting to culturally diverse situations, and demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, social-economic, or educational backgrounds.
• Advanced knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Microsoft Office Outlook, Word, and Excel.

• Associate’s degree in Executive Assistant or related field, bachelor’s degree in business or related field preferred.
• Minimum of two years of experience in a challenging, high-volume, multitasking, professional office environment.
• Experience with Banner or similar database system.

In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.As an equal opportunity/access employer and educator, CVTC is committed to creating and sustaining a diverse and inclusive environment.  All qualified candidates are encouraged to apply.

• Health and dental insurance for all family members
• Life and long-term disability insurance
• Wisconsin Retirement System (WRS)
• 403(b) tax deferred annuity program
• 457(b) deferred compensation plan
• Section 125 flexible spending accounts
• Paid vacation, holidays, personal, and sick leave
• Employee Assistance Program (EAP)
• Tuition reimbursement (eligibility requirements apply)
• Professional development

CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Director of Human Resources, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711