Administrative Support Associate - #000253

Job description

Posting Details

Posting Information

Posting NumberSHRA623PQuick Link for Internal Postings TitleAdministrative Support AssociateCompetency LevelAdvancedWorking TitleAdministrative Support Associate - #000253DepartmentRegistrarPosition Summary

Provides administrative and processing support to the Front Office of the Registrar; Greets students and visitors, manages the front desk, answers the Office of the Registrar phone line and email account; Manages office inventory, supplies, forms, contracts, etc. Performs actions related to office budget; purchases requisitions, purchase orders, travel schedules and reservations; Compose, review and/or sends correspondence on behalf of the Registrar and Assoc Registrar. Exercises broad professional judgment related to the development and publication of registration materials. Assists with the maintenance of the office calendar. Advertises, interviews, hires and supervises student workers. Provides general administrative and processing support for other office staff and performs other duties as assigned.

Knowledge, Skills, & Abilities Required for this Position

Microsoft Office; knowledge of Access, Excel, Word and Outlook are required. Expertise or the ability to gain expertise in student information systems and knowledge of data extraction techniques are essential. The use of email as a means of communication and reporting; word processing abilities to create letters; editing and proofreading skills; excellent written and oral communication skills are essential to coordinate activities within the unit.

Minimum Qualifications

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Qualifications

Preference will be given to those with two year degree and two or more years work experience in higher education in a student services unit and to those with some budget experience.

Anticipated Hiring Range$31,732 - $32,640Position TypePermanent Full-TimeNumber of Hours per Week40Number of Months per Year12Salary Band Range$23,332 - $46,186Salary GradeFor administrative purposes during the implementation of Career Banding this advanced level position is considered a Salary Grade 61. Posting Text

Open Date10/11/2019Close Date11/01/2019Open Until FilledNoSpecial Instructions to Applicants

Applicants must apply online in order to be considered.

Please include a cover letter, resume, and a list of references (with complete contact information).

Applicants must upload a DD-214 if claiming Veteran’s Preference.


If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants. Effective October 1, 2015 all new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).


Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit Proper documentation of identity and employability are required at the time of employment.

Credential Verification

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.


Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, and veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.

Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected]

University Safety

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 114 Scott, Cullowhee, NC 28723 (828-227-7234) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

Applicant DocumentsRequired Documents
  1. Cover Letter/Letter of Application
  2. Resume
  3. List of references
Optional Documents
  1. DD-214
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Inside Higher Ed
    • HERC - Higher Education Recruitment Consortium
    • Website -
    • Personal Referral
    • Agency Referral
    • Other




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Job No:
Posted: 10/12/2019
Application Due: 11/1/2019
Work Type: