Posting Details

Posting Details

Working TitleProgram Coordinator - Social WorkPosting Number2019044CP Position Information

Classification TitleProgram CoordinatorClassification Code107NRCW Exemption CriteriaNo ExemptionEWU Position NumberC99464CUPA CodeNo MatchFLSANon-ExemptBargaining Unit BU 1% Full Time60Salary / Wage RangeCS - 38Salary Information

The minimum salary for this position is $21,398.40 annually for this 60% time position.

The salary range for the position is: $21,398.40 – $27,712.80

Where the hired candidate starts within the range is dependent on experience and qualifications.

Anticipated Start DatePosition is available nowTerm of Appointment12 monthsLocationSpokaneCountySpokaneProject Description

N/A

Project DurationN/ABackground CheckYes - BothResponsible HR UserLori LivingstoneResponsible HR User Email addressllivingstone@ewu.edu Posting Text

Job Summary

Eastern Washington University is seeking an experienced Program Coordinator for our School of Social Work in the College of Social Sciences. This position is responsible for coordinating operations related to our Part-time Hybrid MSW Program on the Riverpoint campus, adjacent to downtown Spokane.

The position will provide support to the Director, coordinate special projects, conduct training, and provide technical, administrative, and student services support. Some weekend hours will be required when students are attending class on the Riverpoint campus.

This is a 60% time position that works 12 months each year, 24 hours each week. This is a super opportunity for an experienced program coordinator seeking a less than full time opportunity. Position does include complete and comprehensive health benefits, paid vacation/sick leaves, paid holidays and more!

After training and demonstration of mastery of position essential functions, position will exercise independent judgment and discretion relating to students and interpreting and applying program policies, guidelines, contracts, and procedures. Position will independently advise students, staff and the public regarding the program and the University, and act as liaison to local organizations. Position will also provide needed support and/or information to the School of Social Work and the Social Work Fieldwork Office located in Cheney.

In the course of performing the position’s duties, this position will have extensive involvement with students, staff and the public in carrying out program activities, and will coordinate, schedule and monitor program activities to determine consistency with program goals.

Applications will be accepted through October 18, 2019. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.

About Eastern Washington University

Eastern is a regional, comprehensive university located in Cheney, 20 minutes from downtown Spokane. In addition to Eastern’s Cheney campus, we also offer our Riverpoint campus in Spokane, plus additional teaching/learning centers located in other cities throughout Washington State. Enrollment has reached over 12,000 students. The Cheney-Spokane area is the heart of the Inland Northwest, with excellent restaurants, theater, shopping, skiing, hiking, lakes, a choice of living in a medium-sized city or a small town, and high quality schools and housing.

Diversity Statement

Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.

Conditions of Employment

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

Required Condition of Employment: Must have transportation, a valid driver’s license, and a clean driving record, including no DUI citations.

Essential Functions Analysis forms (“EFA”) describe the physical and mental demands associated with our positions. You may access this document at the link provided below:
EFA for Program Coordinator Position

Physical Demands

None anticipated

Pre-Placement Physical NoHearing Test NoMedical Monitoring Post Hire NoProtective Equipment

N/A

Required Qualifications

• High school graduation or equivalent

• Two years experience in the program specialty which is defined as providing complex program support services involving students beyond entry level support work

• Strong computer skills including but not limited to (note: applicants may be tested as part of the interview process):
  • MS word –perform complex word processing tasks.
  • MS Excel – use spreadsheets to develop and maintain records.
  • Database Management – maintain complex databases, including sorting/importing/exporting files and creating reports.
  • Email – Ability to send messages to multiple recipients, make contact lists, send attachments.
  • Internet – Ability to search and retrieve information from the internet efficiently.

• Demonstrated strong interpersonal skills; successful experience serving as a program liaison with multiple internal and external entities would be one example of experience which would demonstrate strong interpersonal skills

• Demonstrated superior customer service skills including the ability to perceive needs and appropriate respond to highly diverse constituencies (students, faculty, state agencies, private practitioners, vendors, campus constituencies, administrators, etc.).

• Strong organizational skills demonstrated by work experience prioritizing within a complex work environment including overlapping job requirements, multiple deadlines, projects of varying complexity and duration, and meeting the needs of multiple individuals.

• Experience using standard office equipment including computer, print, fax, copiers, scanners, multi-line telephone systems and messaging systems.

• Demonstrated ability to apply a culturally responsive and flexible approach that is supportive to the diverse needs, including universal access, of our students, faculty, staff, and the public.

Preferred Qualifications

• Two or more years college coursework

• Two or more years work experience in a higher education environment involving student support services

• One year experience with Banner, EagleNet, Canvas or similar educational software programs.

Other Skills and Abilities

• Strong written and verbal communication skills.

• Ability to stay focused and make progress on long-term projects despite frequent interruptions by individuals and short-term program needs.

Work Schedule TypeOtherWork Schedule

The work schedule for this position is variable. Approximately, one weekend per month, the employee will need to work on Saturday and Sunday. Other weeks, will be a more typical daytime schedule.

Posting Date10/01/2019Open Until Further NoticeNoClosing Date10/18/2019Screening to Begin10/18/19Special Instructions to Applicants

It is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.

Submit your application materials through our online applications portal located here: https://jobs.hr.ewu.edu. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

Position is open through October 18, 2019. All materials will be held in the strictest confidence; references will not be contacted until candidates have been notified.

Required documentation includes all of the items listed below.

• Cover letter: please describe how you meet each of the required and preferred qualifications

• Resume to include work history and major duties, education, and any specialized training or skills related to the position

• List of at least 3 professional references including names, title, organization name, phone numbers, email addresses, and their connection to you

• Additionally, as an equal opportunity employer with a multicultural staff and student population, we are interested in how your qualifications prepare you to work with diverse faculty, staff, and student populations representing various cultures and backgrounds that may be different from your own. You will be asked to respond to this prompt as part of the online application process:
  • Please describe how you will apply an approach that is supportive to the diverse needs, including universal access, of our students, faculty, staff, and the public.

Application Types AcceptedApplication Job Duties

% of Time30Responsibility / Duty

Program Coordination Activities

• Coordinate, schedule and monitor program activities to determine consistency with program goals.
• Create and maintain program related electronic documents, databases and hard copy filing systems.
• Compose correspondence and printed materials related to the program; edit materials for accuracy, appearance, readability and style.
• Compile and distribute information relative to the program (i.e., admissions information; student registration information; financial aid and tuition payment information; field placement; candidacy contracts, etc.).
• Coordinate, schedule and monitor student orientations, feedback sessions, and technology trainings as needed. Provide meeting support, record meeting attendance and distribute minutes if requested.
• Coordinate with School of Social Work support staff, including Program Coordinator, Student Services Coordinator, Senior Secretary, and Student Advisor.
• Coordinate with program faculty and faculty field instructors to provide orientation to the Riverpoint campus, technology support for class sessions, and class support as needed.
• Coordinate with the Program Director to provide program related support (student matriculation forms, IPT support, IPT reports, class and seminar rosters, syllabi, copies, guest speakers, etc.).
• Use EagleNet and Canvas to assist director, FFIs, staff and students; update Canvas for program site on regular basis; assist students and faculty with EagleNet and Canvas.
• Facilitate course evaluations for classes, practicum seminars.
• Provide information as requested to School of Social Work administrators, College of Social Sciences, and Eastern Washington University.
• Communicate changes in procedures, schedules and student enrollment to the Program Director Communicate all problems and concerns to the Director and MSW Program Director for appropriate action.

Essential Function IndicatorYes Job Duties

% of Time30Responsibility / Duty

Program Participant Contact: Student Services

• Organize and attend information sessions for prospective students; assemble application packets for information sessions.
• Assemble MSW application materials for prospective students; advise new admits of the program; mail application packets as required.
• Facilitate MSW application process: assemble applicant files for Admissions Committee.
• Maintain and update student contact information in databases and on IPT. Inform School of Social Work and Field Office of any changes.
• Maintain regular communications with students and assist with EWU policies and procedures, including but not limited to: registration, student record changes, financial aid and grade information, program requirements, practicum information, deadlines, meetings, and other program components.
• Track student progress throughout the program and provide quarterly reports to Program Director, MSW Program Director and Faculty Field Instructors.
• Coordinate and organize student practicum data in IPT database information; workplace agreements; learning contracts; learning contract evaluations; practicum hours). Provide update on student hours to Field Office and Program Director on a consistent basis.
• Provide IPT support to Director, Faculty Field Instructors, and students.
• Train and assist students with E-recruiting; coordinate and distribute state job openings for student hire.
• Provide graduation reports
• Develop and maintain alumni database of MSW students.

Essential Function IndicatorYes Job Duties

% of Time20Responsibility / Duty

Program Related Public & Organizational Contact

• Serve as primary contact with students, faculty, faculty field instructors and external agencies regarding program policies and procedures.
• Develop and maintain good relationships with EWU offices for information and processing of paperwork.
• Act as liaison to EWU Riverpoint campus.
• Advise students, staff and the public regarding the program and the University; represent the program at public and department functions; coordinate with EWU departments.
• Act as liaison with Faculty Field Instructors for student practicum.
• Coordinate program information with EWU departments.
• Assist in preparation of marketing materials for recruitment purposes; create reports from admissions database for Program Director and School of Social Work Director.

Essential Function IndicatorYes Job Duties

% of Time5Responsibility / Duty

Assist with Coordination of Special Projects and Events Related to the Program

• Coordinate information sessions, new student orientation, alumni meetings, appreciation events and commencement.
• Coordinate arrangements (room scheduling, purchasing, etc.) for School of Social Work and Program events held at the Riverpoint campus.

Essential Function IndicatorYes Job Duties

% of Time15Responsibility / Duty

Other Duties

• Perform office support functions: order and receive office supplies; book orders (including desk copies); inventory equipment; screen, prioritize and distribute incoming mail; answer, screen and direct telephone calls; compose and edit correspondence including confidential and sensitive information.
• Coordinate document preparation for travel, purchasing, student employment, event coordination.
• Arrange faculty travel; process travel documents; reconcile monthly Central Travel Account.
• Coordinate with faculty and reserve classroom, AV/technology and seminar rooms for program and practicum seminars each quarter.
• Train students and staff on EagleNET, Canvas, IPT, E-recruiting, software use.
• Assist staff with needs related to meeting online computer requirements, networking, computer accounts and troubleshooting routine hardware and software issues.
• Assist students in person on weekends when classes are scheduled on the Riverpoint campus, by phone and via email with use of Canvas course sites. When needed, connect students with additional technical support.
• Troubleshoot routine problems with workstations and train others on software use.
• Canvas– Ability to upload files and manage Canvas site for program.
• EagleNET – Ability to navigate various screens to gather information.
• IPT – Intern Placement Tracking System – ability to create and export reports, add information for agencies and; troubleshoot problems on IPT for director, FFIs, and students.
• Zoom – Ability to operate Zoom for program meetings.
• Assist others with computer problems – email, internet, word processing and other basic hardware and software issues as requested.
• Overall knowledge – intermediate skills with the ability to troubleshoot own workstation.

Essential Function IndicatorYesPosting Specific Questions

Required fields are indicated with an asterisk (*).

1. As an equal opportunity employer with a multicultural staff and student population, we are interested in how your qualifications prepare you to work with diverse faculty, staff, and student populations representing various cultures and backgrounds that may be different from your own. Please describe how you will apply an approach that is supportive to the diverse needs, including universal access, of our students, faculty, staff, and the public.

   (Open Ended Question)

Applicant DocumentsRequired Documents

1. Cover Letter
2. Resume
3. List of Professional References

Optional Documents

1. DD214 Form