Position Details

Budget TitleTEMPORARY PROFESSIONALS - GROUP ADCampus TitleCirculation Help Staff AssistantSchool/DivisionAcademic Affairs, Division ofDepartmentLibraryStaff Sub-TypeStaff & AdministrationSalary LevelSL2Salary RangeCompetitivePosition EffortPart-Time (enter FTE below)If Part-Time, enter FTE:

TBD

If Temporary, enter End Date:Position Summary

Provides assistance to users at The Help Center.

Major Responsibilities

Provides assistance in answering questions about library services and technology support for walk-ins, phone, and email. Responsibilities may include opening and closing the library, resolving security and safety issues and carrying out proper procedures in the event of an emergency. Provide supervision of evening and weekend students. May include evenings, weekends, and daytime hours. Participate in library-wide programs.

Functional and Supervisory Relationships

Reports to the Coordinator for Circulation Help.

Required Qualifications

Associate’s degree.

At least one year’s experience in a customer services environment.

Demonstrated ability to learn new technologies.

Preferred Qualifications

Bachelor’s degree.

Experience working in a library environment.

EEO Statement

The State University of New York College at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The College actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the College.

Posting NumberS19035Open Until FilledNoQuick Link for Direct Access to Postinghttp://jobs.cortland.edu/postings/3571Special Instructions

Special Instructions to ApplicantSupplemental Questions

Required fields are indicated with an asterisk (*).

1. * What is the highest level of education attained?
   • GED
   • High School Diploma
   • Associates Degree
   • Bachelors Degree
   • Masters Degree
   • PHD

Documents Needed to ApplyRequired Documents

1. Cover Letter
2. Curriculum Vita or Resume
3. Professional References Contact Info. ONLY (minimum of 3)

Optional Documents