International Student/Scholar Advisor

Job description

Position Number:S74440-20191009 Title:International Student/Scholar Advisor Department:Internat'l Students & Scholars Category:Professional/Managerial Job Family:Higher Education Administration Website: Posting Date:10/09/2019 Summary:

The International Student/Scholar Advisor will be responsible for providing high quality immigration advising for international students and scholars, and preparing immigration documents for the international population at the University. The incumbent is also responsible for the technical and business practices associated with the Sunapsis system. Our community members know Sunapsis as iHome, which is its branded name at Lehigh. The International Student and Scholar Advisor will be expected to manage all planning, design and delivery of the Annual International Bazaar, which is Lehigh’s staple international event.

  1. Advising and counseling (40%)
    • Advise international students, international scholars, University staff and faculty on immigration rules and regulations pertaining to the international community we serve
    • Advise international students on personal, academic, career, social and cultural matters impacting their academic well-being
    • Independently and as a team, research and interpret regulations pertaining to international students in F-1 and J-1 non-immigrant status, and international scholars in J-1 and H-1B visa categories
    • Serve as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) to ensure compliance with immigration regulations
    • Prepare and issue immigration documents for international students and scholars
  2. Database management/Student and Exchange Visitor Information System (SEVIS) compliance and reporting (40%)
    • Work with the Office of International Sudents and Scholars (OISS) and Information Technology staff to develop the iHome technology (Sunapsis) in order to enhance visa processing, internal communication and improve the overall efficiency of the immigration support functions for the office
    • Monitor effectiveness of business processes and recommend changes as appropriate; this includes: the development of e-forms, checklists, database queries and other iHome functionalities not currently in use
    • Provide oversight and quality control of student data feeds to iHome and from iHome to SEVIS
    • Routinely perform iHome system audits and monitor and process system alerts to ensure accuracy and consistencies with data feeding into SEVIS
    • Develop and provide training on system functionality for OISS staff and University-wide users
    • Prepare fall semester statistical reporting that will be disseminated to the University-wide community, including the leadership
    • Work very closely with the Office of Institutional Research to ensure statistical reports on international student and scholar numbers are accurate and in line with the University’s official enrollment reporting
    • Work with the Office of Institutional Research to compile annual IIE Open Doors international student census and other ad hoc enrollment reports such as AIEA, NAFSA, etc.
  3. Programming
    • With guidance from the Director, oversee the planning, design and delivery of the Annual International Bazaar in the spring and collaborate with bazaar student committee members on the planning and delivery
    • In collaboration with OISS staff, coordinate workshops pertaining to employment opportunities for international students, career related sessions, as well as intercultural training for the University-wide community
    • Assist with international orientation in the fall and spring semesters
  1. Bachelor's Degree in International Relations, International Studies, Communication, counseling or a related field; Master's degree preferred
  2. One to three years related work experience
  3. Relevant work experience in a higher education environment with international student/scholar population
  4. Working knowledge of the Student and Exchange Visitor Information System (SEVIS), Banner and Sunapsis
  5. Excellent communication and interpersonal skills
  6. Solid writing ability and organizational skills
  7. Solid analytical, decision making and problem solving skills
  8. Solid computer skills with experience using word processing and spreadsheet software
  9. Successful completion of standard background checks including but not limited to: social security verification, education verification, county and national criminal background checks, PATCH, FBI fingerprinting, Child Abuse Clearance. Based upon the requirements of the position Lehigh may also request credit history reports, motor vehicle checks and professional license/certification verification
Special Considerations:
  • This position has fiscal or financial responsibilities other than employee expense activity, such as processing or approving transactions; monitoring or preparing budgets; or generating income for University
  • This position is responsible for driving university-owned vehicles as a routine function, therefore a valid Driver’s License and a good driving record is required
  • This position works with minors
  • Periods of high volume/workload may be required
  • Occasional evening, holiday or weekend hours
  • Occasional travel to attend conferences
FTE:100% Grade and Hiring Minimum:8-40 Salary commensurate with experience and qualifications. Salary adjustments for internal candidates comply with University policy. For more information contact Human Resources. Required Documents Message:Application, Cover Letter, Resume




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Job No:
Posted: 10/10/2019
Application Due: 1/8/2020
Work Type: