Academic Technology Specialist

Job description

Academic Technology Specialist

Tracking Code417-280 Job Description

The Academic Technology Specialist reports to the Director of Online Learning & Educational Technology. This position is responsible for the development and ongoing support of online/hybrid courses as well as resource development that supports technology in teaching and learning for all delivery modalities. Responsible for resolving Tier 2 Help Desk support requests.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

  • Development and ongoing support of online/hybrid courses
  • Resource development that supports technology in teaching and learning for all delivery modalities
  • Resolution of Tier 2 Help Desk support requests

ROUTINE DUTIES AND RESPONSIBILITIES:

  • Ability to accept and use constructive feedback from colleagues and supervisors
  • Projection of a positive image of the department and the University
  • Exercise an appropriate chain of command when needing to address issues/concerns
  • Performs other site and position specific functions as assigned

Minimum Education: Bachelor's Degree in technical writing, instructional technology, instructional design, or related area

Required Skills
  • Ability and desire to provide excellent customer service and maintain successful working relations with student, faculty, and staff and other administrative personnel
  • Working knowledge of HTML, HTML5, and cloud-based technologies
  • Strong organizational skills and attention to detail
Required Experience
  • Bachelor’s degree in technical writing, instructional technology, instructional design, or related area
  • 2-4 years’ experience providing technical assistance in the use of specific educational technology tools including but not limited to: learning management systems, software: online presentations, multimedia, video editing; lecture capture, clickers, webinars, video production, and any related learning technology
  • 2-4 years’ experience working with faculty and staff to develop online course content and instructional materials based on current industry, research and evidence-based standards
  • Demonstrated experience in delivering training virtually via web conferencing, web meeting software, phone or face-to-face environments.
  • Demonstrated expertise in Microsoft Office, Adobe Acrobat, and ability to learn new software quickly
Job Location DeLand, Florida, United StatesPosition TypeFull-Time/Regular

 

 

 

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Job No:
Posted: 10/3/2019
Application Due: 10/26/2019
Work Type:
Salary: