Treatment Coordinator/Case Manager, Counseling Center

Job description

Category:: Professional
Department:: Counseling Center
Locations:: Binghamton, NY
Posted:: Oct 2, 2019
Closes:: Open Until Filled
Type:: Full-time Temporary
Ref. No.:: 15559

About Binghamton University:

Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by outstanding academics, facilities and community life - promotes extraordinary student success.

Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 18,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service.

Job Description:

Budget Title: Senior Counselor (SL-4)

Salary: $27 per hour, Full-Time Temporary

Binghamton University Health and Counseling Services is seeking a temporary full time position for a Treatment Coordinator/Case Manager who will help reduce the impact of mental illness or emotional distress on students' academic and personal pursuits through treatment coordination with campus and community resources. The Treatment Coordinator will help facilitate student access to and utilization of university and/or community resources, particularly clinical treatment resources. Duties are described below, in priority order, with lower priority duties performed as time allows:

  • Assists in continuity of care for students evaluated and/or admitted to psychiatric hospital or emergency facilities. Coordinates flow of information, mandated assessment timing and scheduling, and non-mandated clinical follow-up appointments for post-hospital care.
  • Assists students in the off-campus treatment referral process with guidance on issues such as insurance, transportation, selecting a therapist, and knowing what to expect from initial meetings. Advocates for students as appropriate in helping them access services. Assist in analyzing student insurance benefits, financial resources, and support systems as related to their ability to access community resources.
  • Tracks Students of Concern with mental health issues in terms of their interface with Health and Counseling. Follows up with students as needed to maximize treatment continuity and to leave the door open for students who choose not to continue care.
  • Communicates with community providers and agencies to expand and maintain referral networks and relationships. Assists in improving internal and external referral processes. Maintains an existing database of referral resources and services in the local community, including low cost providers. Assists in on-campus referral processes as needed and maintains strong relationships with on-campus partners, particularly the Case Management team in the Office of Dean of Students (DOS).
  • Assists in tracking students referred to the community and communicates with them as needed about continuity of care (whether they completed the referral, quality of care from various providers, etc.). Assists in tracking and communicating with students on the UCC wait list.
  • May assist in Health Service psychiatric treatment coordination needs such as navigating insurance problems, assisting with therapy referrals that are initiated by psychiatric providers, medication pre-authorizations, and assisting with care needs that emerge from primary healthcare.
  • May communicate with certain identified high risk or chronic mentally ill students for case management services such as brief check-ins, management of medication and insurance problems, referrals to campus resources, or guidance/advocacy in navigating university systems.
  • Though the primary role is treatment coordination, this staff member may also assist in providing some clinical or consultation services on an as-needed basis, time and licensure permitting.


  • Master's degree required in a relevant field, with relevant experience in a mental health setting
  • Demonstrated skill and experience in case management
  • Organizational and computer skills to effectively maintain a tracking system
  • Ability to handle a busy caseload in a dynamic environment, and help prioritize and manage multiple clients and situations as part of an interdisciplinary team
  • Demonstrated competency in crisis consultation or intervention and working with collateral parties within complex systems
  • Collaborative spirit of warmth, acceptance, and respect for students and colleagues. Team oriented and "user friendly" for students and campus constituents.
  • Multicultural awareness, knowledge, responsiveness, and commitment in facilitating treatment for a diverse student population
  • Ability to handle spontaneous work demands while undertaking projects that require advance planning
  • Availability and willingness to participate in occasional evening or weekend activities

Preferred qualifications:

  • Strong preference may be given to candidates who are licensed or license eligible (i.e., meeting all criteria for licensure except supervision hours and/or licensing exam; or licensed in another state with clearly comparable licensing requirements).
  • Interest and experience with developmental and mental health needs of traditional aged college students.
  • Experience with assessment, triage, and/or crisis intervention in mental health settings.

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected]

Payroll information can be found on our website

Cover letters may be addressed "To the Search Committee."

Postings active on the website accept applications until closure.

For information on the Dual Career Program, please visit:

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Application Instructions:

Deadline for Internal Applicants: 10/17/19

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Persons interested in this position should apply online.

Please submit:

  1. Resume,
  2. Cover letter, and
  3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents:




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Job No:
Posted: 10/3/2019
Application Due: 10/26/2019
Work Type: