Job Title: Operation Family Caregiver Coach (TX-Gulf)
Location: Houston, Texas
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 217226
Job Summary This position is located in the Texas Gulf Coast Region

Operation Family Caregiver (OFC) is a unique coaching program launched in 2013 by the Rosalynn Carter Institute for Caregiving. The program provides free and confidential support to the families of those who have served our nation and return home with visible or invisible injuries (including post-traumatic stress, traumatic brain injury, and/or other physical disabilities). The program has impacted more than 900 families to date and has resulted in reduced caregiver depression and health complaints, and an increase in caregiver satisfaction with life.

As a Caregiver Coach, you will train and empower people in this new role of “caregiver” so they can effectively provide care while still maintaining their own physical and emotional wellbeing. You will provide education, training, and support to caregivers as they navigate their caregiving journey. You will meet with them regularly, in person or via phone/video over the course of 4 to 6 months to help them develop new skills in problem solving, stress management, self-care, and utilization of available resources.

In addition to your coaching responsibilities, part of your job will be finding and recruiting caregivers into the program. This will require interfacing with the military and veteran community, establishing a regular and recognizable presence among spouses and caregivers, and becoming a resource for those communities. Because this position is remote, a successful candidate will be self-motivated and resourceful and should not take rejection personally.

A Caregiver Coach should have experience or an understanding of military culture as well as a background in or experience in counseling/coaching. They must possess an engaging and empathetic communication style. They should be able to quickly assess the specific challenges of each caregiver and determine the most relevant strategies. They must be able to work calmly in an anxious, intense environment.

Each Caregiver Coach must successfully complete OFC training and certification provided by the Rosalynn Carter Institute for Caregiving and become proficient in every aspect of Operation Family Caregiver Program operation. The Caregiver Coach will be assigned to a health facility within the U. S. Department of Veteran Affairs (VA) and be expected to become a volunteer in that facility.

This is a grant-funded, full-time position in the Texas Gulf Coast Region for approximately 2 years. This position is contingent upon grant funding.

Responsibilities

Assist in identifying and marketing to military caregivers who are in need of this program Establish a presence and credibility within the local community to generate awareness of OFC and recruit caregivers into the program. This may entail making phone calls and holding meetings with local veteran organizations, tabling and exhibiting and fairs and conferences, speaking on panels or events at local organizations, etc.Act as an ambassador for OFC with local organizations and mediaScreen and enroll eligible participants using a screening questionnaireAccurately enter data from questionnaires and assessments to be used for service delivery and evaluationAssess the challenges and strengths of the caregiver and their support systemEducate, train and support military caregivers according to the Operation Family Caregiver evidence-based intervention consisting of: 4 in-home/video visits; monthly telephone availability; data collection at beginning and end (program length 4-6 months)Establish credibility as an expert resource to the caregiver in improving their caregiver experienceMonitor assigned cases to ensure complianceMaintain high completion levels for program participants (75% completion of sessions is necessary to be considered a program completer)Recommend corrective action on breach/default cases including termination if resolution cannot be affectedDevelop community resources to assist military caregivers. Attending networking meetings with other social service and community care providers

Required Qualifications

Bachelor’s degree in a related field (social work, psychology, etc.)Some background and experience in social work, psychology, counseling, or coachingExposure to and familiarity with military cultureA reliable mode of transportation with insuranceFamiliarity and comfort with technology for data collection and measurement

Preferred Qualifications

Master’s degree in related fieldOne or more years of social work experience which includes assessment, care planning and linking clients to servicesBilingual skills (English/Spanish)

Required Documents to Attach Please attach cover letter, resume and contact information for three professional references.

About Us

The Rosalynn Carter Institute for Caregiving (RCI) is the preeminent organization dedicated to strengthening the over 60 million caregivers in the United States through advocacy, education, research and service. Established in 1987 by former First Lady Rosalynn Carter, RCI works to raise the awareness of caregivers’ needs and to create an environment that supports them. RCI is graciously hosted by Georgia Southwestern State University, Mrs. Carter’s alma mater. For additional information about the Rosalynn Carter Institute for Caregiving, visit www.rosalynncarter.org. For more information about Operation Family Caregiver, visit www.operationfamilycaregiver.org.

Georgia Southwestern State University – a four-year institution – cultivates excellence in learning and teaching that encourages intellectual, personal, and social growth for students, faculty, staff, and the community. Georgia Southwestern State University is a comprehensive state university within the University System of Georgia that offers a full range of bachelor degree programs, along with selected master’s and specialist degree programs.

Georgia Southwestern is committed to serving the needs of its developing region with educational programs for high school, for professional and technical graduates; post-graduate professional training; research and business services; and cultural enrichment. Through its national and international affiliations, the University links Southwest Georgia with the global economy and actively fosters a greater understanding of international business and culture.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at 229-931-2000 or by email at hr@gsw.edu.

For technical support, please call the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen.

Equal Employment Opportunity

Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.