Posting Details

Position Information

St. Catherine University in St. Paul/Minneapolis, Minnesota, is a comprehensive Catholic university and home to one of the nation’s largest colleges for women, with associate and graduate programs for both women and men. Founded by the Sisters of St. Joseph of Carondelet in 1905, the University integrates liberal arts and professional education within the Catholic traditions of intellectual inquiry and social teaching. Committed to excellence and opportunity, St. Catherine enrolls nearly 5,000 students in certificate, associate, baccalaureate, master’s and doctoral programs in traditional day and evening/weekend/online formats. St. Catherine University is an Equal Employment Opportunity institution, committed to excellence through diversity in education and employment. St. Catherine University strongly encourages applications from those who identify as diverse in terms of sex, gender identity, race, ethnicity, national origin, sexual orientation, disability, veteran status, and/or religion.

Position TitleResidence Hall Operations & University Services SpecialistPrimary CampusSt. PaulPosting Number20190080-STAFF Position Summary Information

Position Summary

The Residence Hall Operations & University Services Specialist is responsible for key operational functions within student housing including process management, assignments, billing, data, and reporting. As the primary administrator for the Residential Management System (RMS) – Mercury Software, the incumbent is responsible for setting up software templates, ensuring the integrity of student data, and training users. The Residence Hall Operations & University Services Specialist also manages the day-to-day operations of the Residence Life Office, providing direct service to students and other constituents. The Residence Hall Operations & University Services Specialist position is a full-time, exempt position reporting to the Director of Housing Operations.

Responsibilities:
•Promote on campus housing and work with Director of Housing Operations to maximize bed usage to reach occupancy and revenue projections.
•Manage Residential Management System (RMS) – Mercury Software and database including building and maintaining templates using software logic and other features like filters and parameters.
•Evaluate procedures and software to expedite processes, manage information appropriately, and maximize resources.
•Coordinate housing and meal plan assignment processes including student online self-selection and roommate matching.
•Oversee main office functions and services, including student office assistant supervision.
•Create and distribute occupancy, revenue, and other reports to key stakeholders.
•Ensure terms and conditions of the Housing & Dining Agreement are being consistently and justly applied, and that applicable housing laws are followed.
•Provide direct service to students and other constituents in partnership with Residence Life Staff.
•Complete annual revenue audit for housing and meal plans for University Business Office.
•Serve as primary liaison with partnering departments including Admissions, IT, Dining Services, Student Accounts, and Financial Aid.
•Work with Disability Services staff to assign students with medical accommodations.
•Track and monitor all residential keys.
•Serve as department’s primary administrator for door access/security software.
•Coordinate withdrawal, room change, and break housing processes.
•Assist Facilities Department and IT to coordinate projects and communicate with students about upcoming work in the halls.
•Work with outside partners as needed (US Census, voter registration, rental references).
•Assist with Opening Weekend, check-in procedures, room preview, and other key events.
•Assist with presentations and other interactions with prospective and in-coming students and their families.
•Assume other responsibilities as assigned by Director of Housing Operations.

Required Qualifications

Qualifications
•Bachelor’s degree with post-graduation experience required
•Managing software set-up and database reporting
•Understanding of information systems and how they work together to automate processes and the ability to modify business practices to increase efficiency and productivity are essential.
•Ability to understand information systems and how they work together to automate processes
•Ability to modify business practices to increase efficiency and productivity are essential
•Ability to manage multiple, highly detailed tasks with regular interruptions is vital to success
•Strong customer service and problem resolution skills
•Attention to detail and the ability to multitask are essential
•Experience in higher education and housing operations is preferred.

Preferred Qualifications

St. Catherine University seeks creative, adaptable employees who enjoy working in a university climate that promotes cultural diversity and multicultural understanding. Candidates of color are encouraged to apply. Consistent with the University’s commitment to women, diversity and social justice, preference will be given to candidates who manifest these themes in their experience.

To Apply and Special/Other Requirements Summary

To apply:
Please go to the St. Catherine University employment site to apply for this position. Applicants may also visit the University Human Resources office, located in Derham Hall Room 8, to submit an electronic application. A successful completion of a background check will be required for employment. Please submit a cover letter, resume, and references. For more information, please contact Sabrina Anderson at sabrinaanderson@stkate.edu. Application deadline is October 15, 2019.

St. Catherine University
2004 Randolph Avenue * St. Paul, MN 55105
EEO/AA/Drug Free Workplace Employer ~~Tobacco-Free Campuses

Our University is a proud member of the Upper Midwest HERC and is committed to recruiting and retaining outstanding and diverse faculty and staff and assisting dual career couples. For more information and to find other higher education jobs in the Upper Midwest region, visit: www.uppermidwestherc.org

Permanent Link to Postinghttp://stcatherine.peopleadmin.com/postings/3928 Posting Detail Information

Posting Start Date10/01/2019Close Date10/15/2019Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * What is your level of education?
   • Some High School
   • High School diploma or GED
   • Associate Degree
   • Bachelor's Degree
   • Master's Degree
   • ABD
   • Doctorate
2. * All applicants that are offered a position with St. Catherine University will be required to have a background check completed. Will you consent to a background check if offered this position with the University?
   • Yes
   • No
3. * Are you presently legally authorized to work in the United States for any U.S. employer?
   • Yes
   • No
4. * Will you now or in the future require an employer to sponsor you for an employment-based visa/status in the U.S. (e.g. H-1B status)?
   • Yes
   • No
5. * Can you perform the essential functions of this position with or without accommodation?
   • Yes
   • No
6. * How did you hear about this opportunity?
   • St. Catherine University website
   • St. Catherine University employee referral
   • Academy for Gerontology in Higher Education (AGHE)
   • Associated Colleges of the Twin Cities
   • Black Doctoral Network
   • Chronicle of Higher Education
   • College or University website
   • Diverse: Issues in Higher Education
   • Facebook
   • Glassdoor
   • Google Jobs
   • HigherEdJobs
   • Higher Education Recruitment Consortium (HERC)
   • Indeed
   • Inside Higher Ed
   • Latinos in Higher Ed
   • LinkedIn
   • Make It. MSP.
   • Minnesota College Professionals Association (MCPA)
   • Minnesota Council of Nonprofits
   • Minnesota Gerontological Society
   • Minnesota Private College Council
   • MinnesotaWorks.net/Minnesota Workforce Center
   • Pollen Midwest
   • Saint Paul Area Chamber of Commerce
   • Simply Hired
   • Twitter
   • ZipRecruiter
   • Other

Applicant DocumentsRequired Documents

1. Cover Letter
2. Resume

Optional Documents

1. Other Document 1
2. Other Document 2