Job Title:Accessible Technology Specialist (Information Technology Consultant - Career)
Job ID:13805
Full/ Part Time: Full-Time
Job Code:0420
Department:Academic Technologies

To view full job description including minimum qualifications and to apply directly online: http://jobs.csufresno.edu/
Salary:

Anticipated Hiring Salary Range: $5,000- $5,416per month

Note: This is a full-time, probationary, exempt position.

Organizational Description:

Technology Services provides administrative information services, core services, and desktop support to the Fresno State community.Our department consists of a well trained team of individuals dedicated to providing effective technology and quality services and support that are integrated into the daily activities of the entire campus.Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno.

Overview:

The experienced professional will evaluate and make recommendations regarding the accessibility and Section 508 compliance of all applicable Information and Communication Technology (ICT) procurements, including, but not limited to, reviewing Accessibility Conformance Reports (ACRs). The incumbent will work with representatives from across the campus, as well as with external vendors, to evaluate procurement of ICT products and services recommended for procurement and to route information technology (IT) procurement requests to other IT professionals or administrative staff, as needed. The incumbent will work closely and collaboratively with University Procurement on various aspects of the IT purchases and requirements, in adherence with federal and state laws, as well as CSU policies, coded memorandum, and executive orders. The incumbent will maintain knowledge of campus ICT acquisitions, as they relate to accessibility needs, and will regularly follow up with vendors to track progress toward full support of accessibility standards in their ICT solutions. The incumbent will lead efforts to support the process of developing equally-effective alternate access plans (EEAAPs) to increase access to ICT tools.

The incumbent will also provide secondary support to meet CSU Accessible Technology Initiative (ATI) goals and success indicators. Duties may include, but are not limited to, support for website, web application, online document, instructional material, and media accessibility remediation, as well as ongoing analysis and reporting needs and consultation with students, faculty, and staff on topics relating to universal design and accessibility. The incumbent may also support training, communication, and awareness needs within the campus community, vendors, and the CSU system.

General Expectations:

At the Career Level, the experienced Accessible Technology Specialist professional knows how to apply theory and knows how to put theory into practice with in-depth understanding of the universal design and accessibility field and will demonstrate proficiency in many aspects of the field. The experienced professional will independently perform the full range of responsibilities within the universal design and accessibility field where analysis requires evaluation and professional judgment in selecting methods and techniques for obtaining solutions and resolving non-routine problems, often times requiring significant decision-making. Work and actions may affect organization objectives and campus goals. This professional will work under general lead oversight or general supervision, will receive minimal oversight on day-to-day work, and will receive general direction on new assignments. Occasionally evenings and weekends are expected. Some travel is expected.

All professionals within the Information Technology Series have the expectation, regardless of classification or level, to protect the security, confidentiality, and integrity of data and electronic information from incidental, intentional or preventable misuse or loss to the University.

	Fresno State has a long-standing commitment to make its programs, services, and activities accessible to the public and the entire campus community. This commitment covers all areas of information technology, which includes websites, computer hardware, software applications, and instructional and online content. All professionals classified within the Information Technology Series have the expectation to support practices and techniques that align with federal and state law, as well as the CSU Accessible Technology Initiative (ATI), coded memorandums, and executive orders.

Position Summary:

	

Accessible Procurement	

		
• Evaluate and make recommendations regarding the accessibility and Section 508 compliance of all applicable Information and Communication Technology (ICT) procurements, including, but not limited to:		
  			
  • Manage the ICT Accessible Procurement process and workflow (from beginning to end)
  			
  • Oversee the review of ICT compliance documentation for regular purchases and competitive bid procurements (RFPs, RFIs, RFQs)
  			
  • Review IT Purchase Review (ITPR) form submitted by Purchase Requestor; request any missing documentation and make determination of impact
  			
  • Evaluate Vendor-provided accessibility conformance documentation (e.g. Accessibility Conformance Reports, Accessibility Roadmaps)
  			
  • Based on ITPR form and impact determination, recommend accessibility review tasks
  			
  • Validate vendor conformance claims using appropriate methodology
  			
  • Perform yearly follow-up with vendors (e.g. request updated ACRs, verify progress of
  			
  • Items identified in Accessibility Roadmap)
  			
  • As needed, arrange for accessibility conformance testing to validate Vendor accessibility claims
  			
  • Coordinate with ICT vendors to resolve issues with product accessibility support or accessibility documentation
  			
  • Lead and coordinate efforts to develop equally-effective alternate access plans (EEAAPs) to provide access for partially accessible solutions
  		
  		
	

	

	

Audit and Compliance	

		
• Conduct university-wide accessibility audit of digital technologies used for:		
  			
  • Education
  			
  • Web development
  			
  • Admissions
  			
  • Financial Aid
  			
  • Registration
  			
  • Any other critical function related to students or applicants
  		
  		
	

	

	

Includes 3rd party content, websites, or applications that are used to complete critical or important transactions

	

Accessibility Remediation	

		
• Support campus efforts with universal design and accessibility through proactive remediation of websites, web applications, online documents, online instructional materials, and electronic media
	

	

	

Strategic Planning and Reporting	

		
• Participate in Fresno State and CSU system-wide planning and coordinating activities relating to ATI and EO1111
		
• Lead or co-lead the campus ATI procurement subcommittee, including efforts to document and coordinate regular reporting to ATI Executive Committee and annual reporting to the CSU Chancellor's Office
		
• Develop and implement training relating to ICT procurement for the campus community
	

	

	

Accessibility Coordination	

		
• May lead campus digital accessibility coordination efforts to support digital accessibility program goals
	

	

	

Other duties	

		
• May provide work direction or guidance on projects and assignments
		
• May perform other duties as assigned
	

	

Knowledge, Skills & Abilities:

	

Demonstrated knowledge in digital accessibility with knowledge of applicable laws and standards, including American Disabilities Act, Sections 504 and 508 of the Rehabilitation Act, and Web Content Accessibility Guidelines (WCAG) 2.0 AA and 2.1 AA

	

Demonstrated knowledge of ACR and ability to apply WCAG and 508 standards as it pertains to accessible procurement

	

Demonstrated knowledge of:	

		
• Accessibility and usability of web content
		
• Accessible document development and remediation
		
• Accessibility and usability of ICT hardware
		
• Testing and evaluation of the accessibility of web and other technologies
		
• How to address accessible technology barriers in an educational setting
	

	

	

Demonstrated ability to:	

		
• Effectively complete assignments with accuracy, quality, and timeliness
		
• Show excellent attention to detail and task organization skills
		
• Effectively communicate using strong written, verbal, organizational, and interpersonal skills
		
• Effectively communicate with both technical and non-technical audiences, including the translation between these groups
		
• Effectively present information and respond to questions from groups of managers, clients and customers
		
• Successfully collaborate, facilitate, and lead within a workgroup in a workplace environment
		
• Simultaneously coordinate or work on multiple, complex assignments and projects with minimal supervision and general work direction
		
• Utilize strong customer service skills and proactive, customer-focused attitude
		
• Work harmoniously with faculty, staff and students
		
• Build strong working relationships with campus staff and administrators
		
• Take initiative with identifying problems and potential resolutions quickly and developing effective solutions in collaboration with others
		
• Utilize strong interpersonal and influencing skills with ability to effectively engage with different levels within an organization
	

	

Education and Experience:

	

Bachelor's degree in a related field from an accredited four-year college or university. Equivalent experience may be substituted on a year-for-year basis.

	

A minimum of two years of related experience

	

Experience working directly with people with disabilities, including experience with various assistive technologies

Preferred Skills:

	Master's degree inarelated field from an accredited university	A minimum of 3+ years directly working in IT accessibility in an area related to accessibility applications, consulting, or development	A minimum of 3+ years directly working with WCAG 2.0 (or above) and WAI-ARIA, HTML, CSS, JavaScript, Wave or similar website testing tool, digital accessibility testing techniques and methodologies	Demonstrated successful experience working collaboratively with vendors of technology products and services	Knowledge of assistive technologies for various disabilities, including visual, motor, cognitive, and hearing impairments	Certification related to Universal Design for Learning or Digital Accessibility	Experience working with compliance matters	Fluency with assistive technologies, such as JAWS, NVDA, ZoomText, Dragon Naturally Speaking, and understanding of the experience for those using assistive technologies, or other accessibility features	Demonstrated successful experience making web pages, online forms, online documents, and media content accessible	Demonstrated successful experience supporting the procurement of accessible technologies, such as ACR process facilitation	Deep working knowledge of web technologies and accessible coding practices	Experience with the software development lifecycle	Strong experience with some or all of the following technologies: HTML, CSS, Javascript, and PHP	Knowledge and demonstrated experience with cross-browser and cross-platform issues (IE. Firefox,Safari, OSX, Windows, etc) when making accessibility recommendations	Experience working in a higher education environment or in a large, complex organization	Strong project management skills	Proven self-starter with effective decision-making skills	Excellent demonstrated emotional intelligence and self-awareness	Demonstrated ability to:	

		Give and take constructive feedback in a professional manner		Read communication styles and elicit cooperation from a wide variety of sources across organizational units and internal teams who come from a broad spectrum of disciplines		Exhibit maturity, reliability, composure and stability under pressure as required for handling on-the-job challenges		Be successful in a fast-paced environment	

	





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