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Education Specialist (Case Western Reserve University - Washington, D.C. location)

Employer
Case Western Reserve University
Location
Washington D.C.

Job Details

NOTE: This position is located in Washington, D.C.

 

POSITION OBJECTIVE

Working under limited supervision, provide overall administrative management and coordination for the Master of Science in Anesthesia Program in Washington, D.C. Duties include a limited variety of business-related functions: clinical onboarding, finance, marketing, budget, recruiting, event management, and human resources. Serve as backup office manager, and collaborate with the Manager of Administrative Operations to address clinical rotation responsibilities and other key administrative duties. Function as a technical resource and advisor exercising discretion and independent judgment. The department administrator has authority to waive or deviate from established policies and procedures without prior approval.

 

ESSENTIAL FUNCTIONS

  1. Prepare and maintain program budget needs, specifically in terms of student educational supplies and equipment, faculty needs, office supplies, and program catering needs. Prepare requisitions, reimbursement requests, and make P-card purchases for the full-time staff of the MSA Program. Process guest speaker honorariums. Set up independent contractor agreements. Order and maintain office supplies. Make travel arrangements and prepare travel expense forms for reimbursement. Maintain up-to-date knowledge of university’s travel policy. Track expenses on an on-going basis. Consider past requirements and expenditures, and analyze program needs on both a short- and long-range basis in order to present a budget plan for each fiscal year. Perform needs assessment, make projections based on multiple items and variables, analyze budget variances and recommend courses of action. Prepare monthly analytical reports and analyses for the manager of administrative operations. (20%)
  2. Manage local clinical rotations in coordination with the Manager of Administrative Operations. Responsible for student onboarding paperwork, learning hospital onboarding systems, tracking compliance, communicating with clinical instructors, advising and instructing students on onboarding procedures. (20%)
  3. Support the leadership team in implementing long- and short-term program strategy planning goals, particularly in terms of clinical rotation management, financial management, accreditation reporting, marketing and recruitment, program expansion, and increasing the quality of program applicants. In coordination with Manager of Administrative Operations, develop work plans with key activities, deliverables, and milestones for self and program team. Provide the expected results or outputs from each key activity or strategic initiative. Report on milestones achieved during regular staff meetings. (10%)
  4. Plan and coordinate local recruiting activities for the program to increase enrollment. Arrange for presenters to attend high school and college classes and other recruiting events. Attend local college career fairs. Work with MSA marketing associate to pull together appropriate materials and giveaways that will attract the attention of prospective students. Host, advise & instruct prospective students and their parents during on-campus visits. Meet with marketing associate and manager of administrative operations on a regular basis to collaboratively develop a local recruitment strategy. (10%)
  5. Manage local program events (e.g. white coat ceremony, open houses, clinical instructor dinners). Identify target audience, select and reserve venues, manage the teams of people responsible for each function, manage the budget, and oversee the execution of the event. Supervise the services of outside vendors. (10%)
  6. Manage all aspects of the MSA Program’s job shadowing program, including setting requirements and expectations for observers, interpreting hospital policies regarding student visitors, and implementing program policies and procedures to ensure compliance and efficiency and identify improvements. Create application materials such as job shadow application, observer agreement, and confidentiality agreement. Take, prioritize and schedule student shadowing requests; oversee the shadowing day. Exercise discretion and independent judgment in evaluating observers and deciding whether they should be granted a shadowing experience. (9%)
  7. Coordinate human resources activities within the program. Interpret, advise and instruct faculty and staff on university, school, and program policies and procedures. Onboard new faculty and staff, and orient them to the program and campus. Provide an overview of the program’s mission and structure along with information on essential contacts, services and programs available to them as an employee. Onboarding responsibilities include, but are not limited to, setting up workspace/office, providing needed access to program and university systems, reviewing dress code, obtaining ID badge and office key, making introductions. Assist the manager of administrative operations with new hire paperwork and documentation needed for new faculty. Maintain liaisons with appropriate school and central human resources staff to proactively respond to human resources problems, issues and special requests. Work with manager of administrative operations to ensure all paperwork for employment, terminations, and leaves of absence are processed correctly and in a timely manner. (6%)

 

NONESSENTIAL FUNCTIONS

  1. Perform other duties as assigned. (5%)
  2. Assist in establishing a comprehensive marketing campaign in concert with the MSA marketing associate targeting the entire university. Draft blogs and social media posts. Maintain a clear, concise and effective online presence for the program. (5%)
  3. Develop and implement program policies and procedures. Interpret school and university policies and procedures and ensure compliance by all staff. Communicate any changes to policies and procedures to appropriate staff to ensure implementation. (5%)

 

CONTACTS

Department: Daily contact with MSA manager of administrative operations, staff, leadership, and faculty to provide administrative guidance, interpret policy and maintain workflow. Frequent contact with marketing associate and staff at other MSA Program locations in order to collaborate and share information.

University: Contact on a regular basis with Accounts Payable, Procurement and Distribution Service, school of medicine and central HR offices to complete job functions. Regular contact with administrative staff and other administrative offices as needed. Additional contacts as necessary.

External: Continuous contact with prospective students, visitors, and guests to answer inquiries, manage job shadowing functions, and resolve issues for external customers of the program.

Students: Daily contact with prospective and MSA students to exchange information, advise and instruct.

 

SUPERVISORY RESPONSIBILITY

Supervise temporary staff and student employees.

 

QUALIFICATIONS

Experience: 3 or more years administrative work experience required; experience in a university or non-profit setting preferred.

Education/Licensing: Associate’s degree required; bachelor’s degree preferred.

 

REQUIRED SKILLS

  1. Flexibility and ability to adapt to changing priorities and office needs.
  2. Knowledge of financial spreadsheets and GAAP (generally accepted accounting principles)
  3. Strong organizational and interpersonal skills required, both oral and written required
  4. Strong writing skills are required for editing, policy development, and budget proposal submission required
  5. Proactive approach to potential problems, excellent problem-solving skills required
  6. Excellent computer skills experience, excellent mathematical skills; ability to use financial spreadsheets, accounting software, database packages, and PeopleSoft financial system applications.
  7. Ability to meet consistent attendance.
  8. Ability to interact with colleagues, supervisors, and customers face to face.

 

WORKING CONDITIONS

Typical office environment. The employee will perform repetitive motion using computer mouse and keyboard to type.

Organization

Working at Case Western Reserve University

Case Western Reserve University is among the nation's leading research institutions. Founded in 1826 and shaped by the unique merger of the Case Institute of Technology and Western Reserve University, Case Western Reserve is distinguished by its strengths in educationresearch, service and experiential learning. Located in Cleveland's University Circle, we offer nationally recognized programs in the arts and sciencesdental medicineengineeringlawmanagementmedicinenursing and social sciences.

Student enrollment exceeds 9,800 students, forty percent of whom are undergraduatesFacultyand students hail from more than 90 countries, with academic interests that reach every region of the world. Case Western Reserve, with the support of individuals, corporations and foundations, aids nearly 100 designated research centers.

As a service-oriented institution dedicated to civic leadership, Case Western Reserve seeks individually and collectively to prepare our students to improve the human condition and to direct the benefits of discovery toward a better society. This effort is not limited to the university's classrooms, laboratories, librariesresidence halls and athletic fields, but includes partnerships with many other institutions. We build these partnerships believing that our ability to improve the human condition should begin in our own community.

Case Western Reserve University remains Ohio's top-ranked school among the nation's premier national universities, as ranked by U.S. News & World Report and is the only Ohio institution ranked in the top 50 nationally. We promote a culture of inquiry marked by rigor, creativity, curiosity, innovation, respect, sensitivity and open communication of ideas.

The university supports interdisciplinary partnerships in education and research with numerous faculty holding joint appointments in more than one Case Western Reserve school or department, as well as at neighboring institutions. These relationships launched many of the unique pairings of science, business and liberal arts into the centers and programs that enhance the undergraduate and graduate experience at the university. Our dual degree programs enrich the educational experience for those students who choose to balance the technical requirements of engineering or the sciences with a strong interest in the humanities.

With more than $375 million in research funding annually, the university attracts outstanding undergraduate and graduate students along with renowned faculty whose research has made significant contributions to the way we live and work. Case Western Reserve counts 15 Nobel laureates among our alumni and current and former faculty, including the first American scientist to ever receive the prize.

Our students' experiences in cultural institutions, clinics, social service agencies and industry are not viewed as “extra-curricular,” but create the learning experience that defines a Case Western Reserve education. The university's service programs in the Cleveland Municipal School District have impacted more than 145,000 students with more than 43 signature programs. The university has launched more than 580 community partnerships on the local, national and international levels. Annually the university sponsors Case for Community Day, an event where hundreds of Case Western Reserve employees and students lend their time and talent to targeted community development projects in the Greater Cleveland area.

Our alumni number more than 110,000 and constitute a “who's who” of every profession. Alumni represent one of the university's strongest resources, playing a vital role in campus life through their work as advisors, mentors, friends and advocates.

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