Associate Desktop Support Analyst

Job description



Associate Desktop Support Analyst
University of California, Los Angeles



Requisition Number: 31302
Salary: $24.81 - $48.70 hourly

Position Description:
As a member of the Desktop Support Services team, the Associate Desktop Support Analyst is responsible for the delivery of high-quality, customer-focused, first and second level technical and end-user support for staff within assigned departments and/or customer segments as needed. The Desktop Support Analyst consistently responds to and updates support requests using defined Service Management procedures, applies analytical skill to assess and resolve technical issues related to computing needs of end-users, and ensures computing equipment is maintained with current software updates, patches and configuration standards. Responsibilities include configuration of computing equipment (PC/Mac, laptops, tablets, mobile), OS and software installation, basic hardware maintenance, user account setup and maintenance, remote access/VPN, data encryption, and installation of printers and/or other wired and wireless peripherals.


For full application instructions and position description, please visit: https://hr.mycareer.ucla.edu/applicants/Central?quickFind=77497

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction






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Job No:
Posted: 10/1/2019
Application Due: 10/23/2019
Work Type:
Salary: