Assistant Director of Intercultural and International Student Services

Saint Joseph, Minnesota
Sep 23, 2019
Executive Administration Jobs
Other Executive Administration
Institution Type
Four-Year Institution

The Assistant Director supports the mission of Intercultural and International Student Services by primarily providing leadership, mentorship and support services to first-generation students (defined as a student who is the first in their family to complete a four-year degree) and Pell eligible students. This is accomplished by providing timely communication and outreach, connecting students to campus resources, and offering direct support to students when needed. This position also assists in providing educational programming regarding diversity, equity, inclusion, and justice to the campus community.

Intercultural and International Student Services believes that learning to effectively navigate differences is an essential part of a liberal arts education.  Our Inclusion Visioning Statement calls us to integrate this priority into all aspects of the life of the institutions.

Vision: Intercultural and International Student Services aspires to model transformative inclusion in our immediate and global communities.

Mission: Intercultural and International Student Services empowers our Benedictine CSB/SJU community to intentionally practice, integrate, and advocate for developing mutually trusting and culturally agile relationships so all belong here and know themselves as agents of transformative inclusion in the global community.


  1. Develop programming which addresses the needs of first-generation students and Pell eligible students.
  2. Coordinate and manage the Intercultural LEAD program in collaboration with the Intercultural LEAD Steering Committee and provide reports and recommendations as requested.
  3. Develop strong collaborative relationships with staff in Student Development departments.
  4. Implement a faculty/staff mentoring program and a peer mentoring program for first-generation and Pell eligible students that aligns with the strategic vision of creating a mentoring-centered community.
  5. Serve on College/University committees where appropriate.

Engagement, Advocacy and Outreach:

  1. Develop and suggest policies, procedures and processes related to college-wide student success for first-generation, Pell eligible, and underrepresented students.
  2. Provide consultation, advocacy, information, advising, mentoring, referrals, and mediation to and for students when needed.
  3. Consistently support and advance inclusion efforts of the institutions.
  4. Coach students to build capacity to engage in advocating for their own comprehensive college success. 
  5. Serve as a liaison and a resource to student cultural clubs.

Leadership Roles:

  1. Supervise student employees.
  2. Participate in on-going professional development opportunities and actively engage in appropriate professional organizations.
  3. Serve as an advocate on behalf of students, providing targeted and tailored support and services based on identified risk factors and assist students in developing individual plans for success.
  4. Monitor and track student performance and progress through college technology and software and maintaining consistent and confidential records of individual student data including interactions, interventions and referrals.


  • Bachelor's degree and two years of experience with similar responsibilities required.
  • Knowledge of and experience advising, referring, and advocating for: first-generation students; Pell eligible students; and historically underrepresented students.
  • Ability to collaborate across departments and divisions.
  • High ability and comfort to interact well with people from diverse cultures.
  • Commitment to diversity and inclusion in higher education.
  • Excellent verbal and written communication skills.
  • Ability to work independently.
  • Respect for the missions of College of Saint Benedict and Saint John's University.
  • Working knowledge of basic computer programs and social networks.
  • Ability to maintain professional boundaries with students and serve as a mentor/role model.


  1. Master's degree in college student personnel, higher education administration, or related field preferred.
  2. Experience in intercultural/multicultural programming, education, and/or a related field.
  3. Demonstrated knowledge and utilization of student development theory and identity development theory.
  4. Demonstrated leadership skills and ability to practice collaborative leadership.
  5. Ability to design, implement, and facilitate community-specific and needs-based programming.
  6. Demonstrated flexibility, time management, initiative, organizational skills and multi-tasking on a daily basis.
  7. Bilingual and multilingual candidates encouraged to apply.

ADDITIONAL REQUISITES: (In addition to the qualifications noted above, all joint employees are expected to abide by the following expectations.)

  1. Ability to interact with the community of the College of Saint Benedict and Saint John's University as an integral part of the staff.
  2. Ability to acquire an understanding of the character and mission of the College of Saint Benedict and Saint John's University.
  3. As a joint employee, the incumbent is expected to understand and support the Coordinate mission and values of the College of Saint Benedict and Saint John's University.
  4. A high level of competence, discreet judgment, and confidentiality are expected at this level of responsibility.
  5. Project a positive image of service that represents the unit to which assigned.
  6. Appreciation for the commitment of Saint John's University and the College of Saint Benedict to provide both single-gender and coeducational learning environments.