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Self-Help - Production Services Technicians

Employer
East Carolina University
Location
Greenville, NC

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Administrative Jobs
Academic Affairs, Research Staff & Technicians
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Self-Help - Production Services Technicians Position Details

Position Information

Advertising DepartmentSTUDENT INVOLVEMENT & LEADERSHIPAcademic Term/YearFall/Spring - 2019/2020Position TitleSelf-Help - Production Services TechniciansPosting Number02112Position Number02112Student Job CategoryStudent - Self-Help Campus JobNumber of Vacancies15Job Description

ECU Student Involvement & Leadership is currently seeking Central Reservations Office (CRO) Production Services Technicians. Student Technicians are part-time workers who assist and support the technical functions of the Student Centers, Wright Auditorium, and some outdoor space managed by the Central Reservations Office. A Student Technician may be directly supervised by a professional member of Production Services or the Central Reservations Office.

Student Technicians are expected to fulfill the following general roles and responsibilities:

•Administrator: Complete all necessary paperwork, forms, and tasks as required. Attend scheduled shifts and know the staff manual protocols.
•Technical skill: Operate movie systems, simple portable sounds systems, outdoor sound systems, basic LCD projectors, laptop set ups, and proper microphone setups. Set-up and operate theatre projection, sound, and lighting equipment.
•Customer Service: Acknowledge and greet students, staff, faculty, and University guests. Be familiar with campus resources and departmental functions in which to best work with faculty, staff, students ,and guests of the University; helping them to connect to resources as appropriate. Assist with navigating through campus and keep the supervisor informed. Help create a welcoming environment. Document incidents and follow protocols set out via training and staff manuals. Be knowledgeable of when situations are beyond the scope of Central Reservations Office Production Services Technicians.
•Clerical Aid: Be able to enter data into a computer. File records, send emails, answer telephone calls, and relay messages to the appropriate contacts. Be able to operate common office equipment such as computers, copiers, scanners, calculators, fax machines, etc.
•Security: Provide for the safety of patrons during events. Enforce facility policies and capacity. Deter theft. Be knowledgeable of emergency evacuation and lock down procedures.
•University Representative: Serve as a positive role model. Provide for the needs of students, staff, faculty, and University guests. Be mindful of social media tags & posts. Represent Student Involvement and Leadership as well as East Carolina University positively.
•Team Member: Attend all training sessions, support staff team, and assist them when needed. Maintain positive communication with staff and all Student Involvement and Leadership employees.

As a result of being a student employee within the Division of Student Affairs, students will have the opportunity to gain the following competencies based on NACE Top Ten Skills that employers seek as well as CAS Learning Domains:

•Effective Communication
•Accountability
• Integrity
•Professionalism
•Conflict Resolution
•Problem Solving
• Effective Reasoning
•Initiative
•Organizing
• Planning
•Teamwork
•Adaptability
• Resiliency
•Technical Skill

Preferred (Majors, Experience, GPA, etc.)

Applicants should be enrolled as a student and be in good academic standing with East Carolina University; as well as local, state, and federal laws. Additionally, candidates must possess a minimum cumulative GPA of 2.00.

Students must attend mandatory training dates.

Special Instructions to Applicant

Please upload resume, cover letter, class schedule, and availability (including nights and weekend) online.

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Quick Link for Direct Accesshttp://ecu.peopleadmin.com/postings/30935Open Date09/20/2019Close Date11/04/2019Open Until FilledNoSupplemental Questions

Required fields are indicated with an asterisk (*).

    Documents Needed to ApplyRequired Documents
    1. Curriculum Vitae/Resume
    2. Cover Letter
    3. Additional Document #1
    4. Additional Document #2
    Optional Documents

      Organization

      ECU offers a challenging academic environment and an energetic campus life. We are committed to excellence through a talented and diverse faculty and staff. One of the perks of working at ECU is that you can take up to 9 credit hours of classes per year at no cost to you. There is also a textbook loan program in place available to permanent ECU staff and faculty, or their eligible dependent children or spouse. ECU also offers excellent benefits, including health care and retirement plans, and generous leave time.

      Scholarship. Discovery. Service. Leadership.

      Here, those values are more than just buzzwords. They indicate the wealth of opportunity that ECU students experience while engaging in the rigorous pursuit of knowledge. They define the many ways in which students innovate and forge new paths. They encompass the life lessons our students learn while serving others and improving communities. They emphasize the encouragement our students receive to stand up and lead the way into a brighter tomorrow. http://www.ecu.edu/cs-acad/admissions/whyecu.cfm

      To be a national model for student success, public service and regional transformation, East Carolina University:

      • Uses innovative learning strategies and delivery methods to maximize access;
      • Prepares students with the knowledge, skills and values to succeed in a global, multicultural society;
      • Develops tomorrow's leaders to serve and inspire positive change;
      • Discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond;
      • Transforms health care, promotes wellness, and reduces health disparities; and
      • Improves quality of life through cultural enrichment, academics, the arts, and athletics.

      http://www.ecu.edu/cs-admin/chancellor/mission-and-vision.cfm

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