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OFC Recruitment Manager

Job description

Job Title: OFC Recruitment Manager
Location: GA Southwestern State Univ
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 217167
Job Summary Operation Family Caregiver (OFC) is a unique coaching program launched in 2013 by the Rosalynn Carter Institute for Caregiving (RCI). The program provides free and confidential support to the families of those who have served our nation and return home with visible or invisible injuries (including post-traumatic stress, traumatic brain injury, and/or other physical disabilities). OFC is delivered by a coach, who trains and empowers people in this new role of “caregiver.” The program has impacted nearly 1,000 families to date and has resulted in reduced caregiver depression and health complaints, and an increase in caregiver satisfaction with life.

The Recruitment Manager will be responsible for the entirety of the caregiver experience, which begins with RCI’s recruitment of caregivers into OFC and continues throughout those caregivers’ experience in OFC and any other RCI programs. Specific responsibilities include: hiring and supervising Outreach Coordinators; increasing recruitment of caregivers into the program; identifying opportunities to generate leads/referrals; establishing and managing relationships with referral partners (in collaboration with other staff and the executive director); and coordinating with coaches as necessary. Someone successful in this position will be collaborative and work well in partnership with others.

This is an established program in its fifth year, successful so far and ready to scale. We are currently putting into place new systems that will position the program for growth, including installing a new data collection system, establishing new content partnerships, and completing a program evaluation that will help identify what has worked and what direction the program should take going forward. We are looking for a Recruitment Manager who can learn from these findings and work with the OFC Program Manager to use the new systems as a launchpad to take the program to the next level. A successful candidate will be able to understand and advance the vision cast by leadership and adapt that vision into a recruitment strategy for the program.

The Recruitment Manager will direct Outreach Coordinator(s) who are responsible for recruiting referrals by identifying local partners, conferences, media opportunities, and audiences to which they present the program. Outreach Coordinator(s) will work mostly at a local level, and the Recruitment Manager will work primarily at a national level; together they will function as an Outreach Team, led by the Recruitment Manager. They will benefit from relationships already established by the national headquarters but will also be expected to establish new relationships. The Recruitment Manager will interface with the military and veteran community at both a local and national level and therefore should have experience or an understanding of military culture.

In addition, the Recruitment Manager may be asked to serve as an occasional media spokesperson or to coordinate media opportunities and appearances for other RCI staff members. They will also work with communications staff to develop recruitment collateral, social media posts, talking points, and other communications materials to contribute to raise awareness about and generate referrals for OFC.

The Recruitment Manager for Operation Family Caregiver will report to the OFC Program Manager who is based in Washington, DC. This position could be located in Americus, Georgia – RCI’s headquarters – or remote. Therefore, a successful candidate will be self-motivated and resourceful. Some travel will be required.

This is a grant-funded position. Employment is contingent upon grant funding.

    Identify opportunities to locate and reach military caregivers who could benefit from this programDevelop recruitment and marketing strategies for OFCSupport OFC team in establishing a presence and credibility both locally and nationally to generate awareness of OFCIdentify potential partnerships with military and veteran organizations and conduct phone calls and meetings to introduce them to OFCSecure speaking engagements on panels or at events in coordination with communications staffDevelop content for and design or assist in the design of marketing materials and social media postsAttend networking meetings with veteran and military organizations, social service and community care providersIdentify and attend potential recruiting events as a representative of OFC, including conferences, health fairs, military and veteran events, either to network or to table/exhibitAct as an ambassador for OFC with military/veteran organizations and occasionally with mediaWhen appropriate, or as directed, act as a spokesperson for OFC Supervise and support outreach staff Work with staff to process any direct referrals into OFC data system; enter information into computerized databaseDocument feedback received from caregivers who choose to participate or do not, and refine activities based on feedbackCollect stories and identify potential participants who would be willing to share their experience with an audienceAssist with eligibility assessment where necessaryPerforms other related duties as assigned.
Required Qualifications
    Bachelor’s degree in a related field (marketing, communications, etc.)Exposure to and familiarity with military cultureA reliable mode of transportation Familiarity and comfort with technology for data collection and measurement
Preferred Qualifications
    Master’s degree in related fieldExperience with social media tools and communications software programsExperience with graphic design software and collateral managementBilingual skills (English/Spanish)
Required Documents to Attach Please attach cover letter, resume and contact information for three professional references.

Knowledge, Skills, & Abilities
    Demonstrated supervisory experienceExceptional organization and time-management skillsAbility to multi-task, manage complex competing priorities, and manage workloadExcellent critical thinking, analytical and problem-solving capabilitiesAccuracy and attention to detailAbility to work independently and collaboratively with a team and manage high volumes of work under tight deadlinesDemonstrated creativity, flexibility, and adaptability to adjust to changing program needs and requestsAbility to exercise exceptional judgment and discretion in sensitive and confidential mattersDemonstrated ability to evaluate situations and make sound and decisive decisionsHigh energy and initiative, positive, “can-do” attitude, flexibility, teamwork, and attention to detailAbility to accurately assess and appropriately address problems and threatsAbility to set goals/objectives and work without direct supervisionAbility to work flexible hours when necessary to meet the needs of the client or work-related deadlinesAbility to establish and maintain an effective working relationship with a wide variety of people, including peers and supervisorKnowledge of recruitment and marketing strategies for the military communityKnowledge of basic design principles and ability to use (or willingness to learn) graphic design software such as Adobe Photoshop, Illustrator, and InDesign preferredAbility to adapt key messages and written text to match the medium through which it is being communicatedExperience working with web content management systems (CMS) such as WordPress and database systems preferredAbility to communicate ideas effectively in writing and orally before large groupsCreativity in ideas and execution Ability to deal courteously with those being served and other partiesAbility to maintain accurate records, assemble, and organize data and to prepare reportsThe successful candidate should possess excellent organizational, analytical, leadership, interpersonal skills, strong work ethic, outstanding collaborative and motivational skills as well as strategic planning skills; and enthusiasm about supporting caregivers
About Us

Georgia Southwestern State University – a four-year institution – cultivates excellence in learning and teaching that encourages intellectual, personal, and social growth for students, faculty, staff, and the community. Georgia Southwestern State University is a comprehensive state university within the University System of Georgia that offers a full range of bachelor degree programs, along with selected master’s and specialist degree programs.

Georgia Southwestern is committed to serving the needs of its developing region with educational programs for high school, for professional and technical graduates; post-graduate professional training; research and business services; and cultural enrichment. Through its national and international affiliations, the University links Southwest Georgia with the global economy and actively fosters a greater understanding of international business and culture.

The Rosalynn Carter Institute for Caregiving (RCI) is the preeminent organization dedicated to strengthening the over 60 million caregivers in the United States through advocacy, education, research and service. Established in 1987 by former First Lady Rosalynn Carter, RCI works to raise the awareness of caregivers’ needs and to create an environment that supports them. RCI is graciously hosted by Georgia Southwestern State University, Mrs. Carter’s alma mater. For additional information about the Rosalynn Carter Institute for Caregiving, visit www.rosalynncarter.org. For more information about Operation Family Caregiver, visit www.operationfamilycaregiver.org.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at 229-931-2000 or by email at [email protected].

For technical support, please call the Shared Services Center at (877) 251-2644 or [email protected].

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen.

Equal Employment Opportunity

Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.




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Job No:
Posted: 9/20/2019
Application Due: 12/19/2019
Work Type: