Systems Support Spec II

Job description

Posting Information

Posting Information

Posting Number2020004Posting/Functional TitleSystems Support Specialist IIUniversity Pay Plan TitleSystems Support Spec IILocationSan MarcosDepartmentOffice of Financial Aid and ScholarshipsRecruitment TypeOpen to AllJob TypeFull-TimeMonthly Salary$2,896.00 - $3,750.00Job Category Non-ExemptRequired Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

•Knowledge of PC hardware, Microsoft Operating Systems and Productivity Suites
•Knowledge of Backup and Restore Techniques
•Experience Troubleshooting Computer Systems
•Experience Configuring and Installing Workstations
•Ability to Work Independently

Preferred Qualifications

•Bachelor’s Degree in Computer Science or Equivalent Experience in a Related Field.
•High Degree of Motivation and Initiative
•Excellent Analytical Skills
•Excellent Problem-Solving Skills
•Highly Effective Interpersonal Skills
•Knowledge of Data Archival and Digital Imaging
•Knowledge of Active Directory and Group Policy management
•Decision Making Skills
•Experience Implementing Third-Party Client/Server Systems

Job Description

Financial Aid and Scholarships at Texas State University seeks an experienced systems support specialist to maintain and enhance the office’s technology resources.

Reporting to the Systems Support Analyst Supervisor of Financial Aid and Scholarships, the Systems Support Specialist II is responsible for the day-to-day maintenance, trouble-shooting, and upgrading of all hardware and software (e.g., phone recording system, check-in system, etc.). This position is also charged with training staff on various applications (e.g., document imaging system) and providing technical back-up in the design, development, testing and implementation of PC, .NET and other custom applications. In addition, this individual is responsible for maintaining and developing the departmental web and related sites, maintaining an inventory of software, hardware and licenses, as well as developing and implementing effectively a plan to address systems compliance, data integrity and systems security.

Job Duties

The Systems Support Specialist II will need to be knowledgeable of best practices with respect to computer hardware, software and network management as well as work collaboratively with IT staff and other departments to facilitate a systematic and comprehensive approach to ensuring compliance, excellent customer service and business efficiency. This position must keep abreast of all pertinent system changes, take action as necessary to facilitate proactive business operations, possess the ability to assume responsibility, set goals, and estimate effectively target dates for major project deliverables.

Additional Information to Applicants

Occasional overnight travel and work beyond normal 8-5 business hours may be required during peak business periods.

Applicant to attach a chart or table which demonstrates how you meet each of the required qualifications of the job posting.

Job Open Date09/05/2019Job Close Date (posting closes at midnight)Open Until FilledYesNormal Work DaysMonday, Tuesday, Wednesday, Thursday, FridayNormal Work Hours Start8:00AMNormal Work Hours End5:00PMPosting NoticesYOU WILL BE REQUIRED TO ELECTRONICALLY ATTACH A LIST OF REFERENCES., You will be required to electronically attach a resume, cover letter, and chart to your application. Legal and Required Notices

Texas State University, to the extent not in conflict with federal or state law, prohibits discrimination or harassment on the basis of race, color, national origin, age, sex, religion, disability, veterans’ status, sexual orientation, gender identity or expression.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Texas State University is a tobacco-free campus. Smoking and the use of any tobacco product will not be allowed anywhere on Texas State property or in university owned or leased vehicles.

Texas State University is a member of the Texas State University System. Texas State University is an EOE.

Texas State is committed to increasing the number of women and minorities in administrative and professional positions.

Why work @ Texas State?

• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
• Generous paid time off: vacation, holidays, sick days and many more!
• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
• Great professional development opportunities: choose from a variety of workshops, training, online learning and even access educational leave opportunities and reimbursement for academic courses
• An inclusive Bobcat community: join our many social networks offered on and off-campus
• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions

By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.

Quick Link DocumentRequired Documents
  1. Resume
  2. Cover Letter
  3. List of References
  4. Required Chart
Optional Documents
  1. DD 214/DD1300
  2. Veteran's Preference
  3. Certifications
Supplemental Questions

Required fields are indicated with an asterisk (*).




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    Job No:
    Posted: 9/20/2019
    Application Due: 11/19/2019
    Work Type: