Support Services Manager, Early Learning Programs

Job description

Posting Details

Position Information

Job TitleSupport Services Manager, Early Learning ProgramsJob Description

Under general direction, oversees and manages the planning, organizing, and implementation of Support Services for children and families. Support Services include Family Support, Health, Food & Nutrition, and Transportation. This position will be responsible for coordinating the support services in the Early Learning Programs in conformance with institutional regulations, Washington State Child Care Licensing Provisions, Early Achievers standards, and ECEAP standards. The Support Services Manager is responsible for leadership, monitoring, and compliance of the support services in the early learning program and the outcomes it produces for the children and families it serves in the community. This role builds strong relationships with community partner organizations and supports the service areas in maintaining best practices alignment throughout the program. The Support Services Manager must demonstrate competency in the following:

  • Show leadership among peers
  • Strong problem resolution skills
  • Work effectively with other people, in a team environment
  • Staff supervision/management
  • Program Planning
  • Policies and process development
  • Build positive relationships with staff & community partners
  • Meet compliance for licensing and ECEAP Performance Standards as they relate to Family Support, Health, Food/Nutrition & Transportation
  • Development and oversight of Support Service Areas
Essential Duties Summary
  • Manage, monitor and maintain compliance of Health Services.
    • Responsible for individualized health plans and coordinating information and training for staff as necessary
    • Consult with contracted nurse consultant to support individuals and families
    • Build and maintain community partnerships to support services
    • Support the staff and families with health information and responses to illnesses and exposure by communication and resources
  • Manage, monitor and maintain compliance of Food/Nutrition Services.
    • Responsible for the development, implementation and program meeting USDA guidelines, Department of Health guidelines.
    • Staff training and implementation of practices required for the program and/or to meet individualize needs
  • Manage, monitor and maintain compliance of ECEAP Family Support Services.
    • Responsible for the development, implementation and program meeting contract deliverables, Statement of Work and ECEAP Performance Standards.
    • Serve as the lead contact with DCYF for Family Support Services
  • Manage, monitor and maintain compliance of Transportation services.
    • Responsible for the development, implementation and program meeting OSPI standards, Centralia College requirements and ECEAP Performance Standards.
    • Training and hiring of qualified drivers and bus aides
  • Hire and supervise, build a cohesive work team, delegate duties and support staff in achieving early learning program goals and outcomes.
  • May deliver and/or coordinate trainings for staff. Translate training into practice.
  • Foster a work environment/climate that supports creativity, innovation and best practices. Is committed to supporting and investing in staff learning and development.
  • Lead the support service areas through organizational change, program/expansion planning and quality improvement processes to administer high quality early childhood services.
  • Ability to work collaboratively with individuals, teams and areas within the early learning program to build an integrated system of services for children and families.
  • Participates in assessing community needs (every 5 years or when necessary) and the program’s annual self-assessment.
  • Support the early learning program during monitoring of DCYF, OSPI, DOH or other outside agencies
  • Support subcontractors via monitoring and coordination of services with the school district representatives to meet state and county guidelines, and ECEAP contract work and standards.
  • Represent the early learning program at community meetings, state, and national conferences concerning support services within early learning programs and activities as appropriate.
  • Engage in strategic planning for the Business, Teacher Education and Family Development Department.
  • Perform related duties as required.
Required Qualifications

Bachelors degree with the equivalent of 30 college credits in Early Childhood Education, Health, Human Services, social work or related field.

Experience managing, supervising and/or directing faculty, staff, and volunteers

Preferred Qualifications

Bilingual especially in English and Spanish

Working knowledge of early childhood education philosophy

Demonstrated ability to communicate
effectively with individuals, other departments and outside agencies and partners

Excellent planning, written, verbal communication and organizational skills

Demonstrated ability to work well with other people with diverse backgrounds and value inclusion

Awareness of own cultural values and biases

Physical DemandsSpecial Conditions for Eligibility

This is a 40-hour a week, 10 months a year, administrative exempt position. The starting annual salary will be $45,525 depending on the qualifications and experience of the successful candidate. The state of Washington provides a comprehensive benefits package for state employees. The position may participate in the TIAA/CREF retirement system.

If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

The Screening Committee will begin their review on September 19, 2019. Position is open until filled.

EEO Statement

Centralia College has a strong institutional commitment to the principles of diversity in all areas. In that spirit, we strongly urge all qualified applicants, especially people of color, persons of disability, women, and disabled and Vietnam era veterans, to apply. Centralia College is an Equal Opportunity employer.

It is the policy of Centralia College to assure equal employment opportunity and non-discrimination on the basis of race or ethnicity, creed, color, national origin, sex, marital status, sexual orientation, age (over 40), religion, the presence of any sensory, mental, or physical disability, or status as a disabled or Vietnam-era veteran.

Centralia College does not discriminate in admission or access to, or treatment or employment in, its programs or activities. Designated Title II, VI, VII, IX, Section 504, ADA compliance officer: Vice President for Human Resources and Legal Affairs, Hanson Hall Room 101, Centralia College, 600 Centralia College Blvd, Centralia WA 98531-4099, (360)623-8943.

The Human Resources Office is accessible for persons with disabilities. Those who need disability accommodation in the application/employment process, please call (360)623-8943.

FLSASalary GradeDOQ/DOESalary$45,525 annually Posting Detail Information

Posting NumberAS246POpen Date09/04/2019Close DateOpen Until FilledYesSpecial Instructions to ApplicantsSupplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor’s Degree in Early Childhood Education or related field?
    • Yes
    • No
  2. * Do have experience working with children ages 3-5 in a group setting and experience as an early learning coach, consultant, mentor or trainer?
    • Yes
    • No
  3. * How did you hear about this employment opportunity (i.e., The Olympian)?

    (Open Ended Question)

Documents Needed To ApplyRequired Documents
  1. Resume
  2. Cover Letter
  3. Transcripts
Optional Documents




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    Job No:
    Posted: 9/20/2019
    Application Due: 10/9/2019
    Work Type: