IT Technician (Temporary)

Job description



IT Technician (Temporary)

North Orange County Community College District

Position Number: SCC912-TR

Location: North Orange Continuing Education - Anaheim Campus

Department: Instructional Technology Services

Percentage of Employment: 100%

Months of Employment: Temporary One-Year Term

Work Schedule: Monday- Friday, 8:00 AM - 5:00 PM (Schedule and shift are subject to change in accordance with department needs.)

Job Description:

Installs, configures, tests, and maintains hardware and software including personal computers, modems, printers and other computer-related devices, and new and upgraded software.

Troubleshoots and resolves technical problems providing technical maintenance and repair support to end users. Directs more complex problems to higher level technical personnel and/or arranges for equipment service for major repairs.

Maintains network systems and servers; installs and configures network software and interfaces at workstation level; maintains network security; configures Internet browser and e-mail software; and assigns and maintains e-mail accounts and web pages for District departments and personnel.

Runs and monitors the daily production schedule and operates Enterprise Server Systems.

Processes work requests and prioritizes tasks maintaining records of completed tasks.

Provides recommendations on the purchase of hardware, software and peripherals and maintains contact with technology vendors.

Assures compliance with technical standards and software copyright laws; assures adherence to safety codes and regulations applicable to working with high voltage.

Assists in preparing and maintaining a variety of records, logs and reports concerning work procedures, materials, parts, inventory and the repair and maintenance of equipment and software.

Assists in training and providing work direction to hourly personnel in the operation, maintenance and routine repair of computer hardware, software and peripherals.

Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner.

Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events.

Performs related duties as assigned.

Primary Purpose:
This position is responsible for installing and maintaining computer hardware and software; maintaining and installing local area network systems; and providing technical assistance and guidance to end users.

Working Relationships:
The IT Technician I maintains frequent contact with various District departments and personnel, vendors and outside contractors.

Knowledge, Skills, and Abilities:
Knowledge of current computer hardware, software and related peripherals

Knowledge of various computer software applications

Knowledge of web page creation, publication and maintenance

Knowledge of principles and practices of electronics as related to computer hardware and peripherals

Knowledge of electronic theory and circuit analysis skills

Knowledge of the principles, practices and techniques of training and providing technical instructions

Knowledge of the correct English usage, grammar, spelling, punctuation and vocabulary

Ability to analyze situations accurately and adopt a certain course of action

Ability to plan, organize and prioritize work

Ability to meet schedules and time lines

Ability to communicate effectively, both orally and in writing

Ability to understand and follow oral and written directions

Ability to establish and maintain effective working relationships with others

Special Requirements:
Coursework must be verifiable on a legible transcript.

Minimum Qualifications:
Two (2) years of college coursework in Computer Electronics, Computer Sciences or a related field.

Minimum of two (2) years experience installing and maintaining hardware and software in a network environment.

Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.

Desirable Qualifications:
Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.

Experience in a Microsoft environment (AD/SCCM), including Powershell.

Demonstrated experience integrating diversity, equity, and inclusion into the duties and responsibilities for this position.

Working Conditions:
College or District information systems office environment; subject to lifting heavy boxes and equipment (up to 80 lbs. unassisted); subject to repetitive bending, stooping and use of upper extremities; subject to exposure to electrical hazards.

Salary Range: $4,866 - $5,905 Per Month

Number of Vacancies: 1

Commitment to Diversity:


Posting Number: 2015371P

Open Date: 09/18/2019

Close Date: 9/27/2019

Special Instructions Summary: This is a temporary position subject to change in dates of employment; employment of over 6 months is eligible for limited employee benefits.

Initial salary placement will be determined by the Office of Human Resources in accordance with Board Policy and is not negotiable. The applicant selected for the position will be required to provide identification and employment eligibility as outlined in the Immigration Reform and Control Act. NOCCCD will not sponsor any visa applications.

The District may choose to fill one or more positions from this recruitment within the same fiscal year or 8 months, whichever is longer.

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate “N/A” (not applicable). Do not use terms such as “see resume” or “see attached”.

The minimum required number of references for this position is three (3).

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Possession of the minimum qualifications does not ensure an interview.

Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4810 at least three business days in advance of the scheduled examination/interview date.

Evaluations of foreign degrees and/or coursework are required. See our website at http://www.nocccd.edu/minimum-qualifications for information regarding evaluation of foreign degrees.

To apply, visit: https://nocccd.peopleadmin.com/postings/3798









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Job No:
Posted: 9/19/2019
Application Due: 9/30/2019
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