Admissions Operations Manager
- Employer
- Middlebury College
- Location
- Middlebury
View more
- Administrative Jobs
- Institutional & Business Affairs, Admissions & Enrollment
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Admissions Operations Manager
Middlebury College
Posting Number: S01353
Position Summary:
The Operations Manager for Admissions reports to the Director of Admissions and is responsible for managing the daily operations of application management and processing for the Admissions Office.
Essential Functions:
Offer is contingent upon successful completion of a criminal background check.
-This position works closely with staff to ensure smooth coordination of the application and inquiry pool data and electronic folders and all technology-related needs.
-Oversee and manage daily operations of all
print mailings to inquiries, applicants, admits, and matriculants.
-Oversee and coordinate all hiring, reviews and training for Operations staff (full time and seasonal)
-Serve as technical specialist using systems including Banner and Slate.
-Manage database access and security privileges for staff and students for the Admission department, including quarterly audits for LIS.
-Coordinate and lead weekly Operations meetings and communications.
- Serve as co-administrator of UG Admissions database (Slate).
-Coordinate and/or support of Project Management in technical operational areas such as new software, upgrades and implementation of new systems.
-Coordinate annual improvement projects in processes and technology.
General Responsibilities:
-Manages and oversees inquiry pool, including; web contact registration page, campus visit signup, and school visit cards. —Oversees screening and review of database and collaborates with other offices to ensure data integrity is maintained.
-Manage/Direct the handling of phone, fax and email inquiries and submissions
-Manage and oversee applicant pool, including; coordinating the communications for acknowledgments of applications, information during the process, and final notification of decisions.
-Develop planning materials and documentation (calendars, timelines, etc) to assist department organization and achievements of strategic goals.
-Oversee mailings for all inquiries, applications and decisions. Work with Communications Office to develop high performance yield materials.
-Oversee file management and data retention for previous applicant pools.
-Provide backup for main office coverage.
-Maintain office supplies.
Qualifcation
Education:
Associate’s degree or equivalent required. Bachelor’s degree preferred.
Knowledge, Skills and Abilities:
Familiarity with Middlebury College or a small, liberal arts college setting is preferred. Strong interpersonal, communication and organizational skills. Proficiency in Word, Excel, Banner, Hyperion, Slate, and document imaging. Exemplary customer service and relationship-building skills. Maintain confidentiality and discretion with information. Proven ability to organize and complete projects. Critical thinking and troubleshooting strengths. Self-motivated and the ability to work independently with minimal supervision as well as in a teamwork setting.
Experience:
Five years of experience in higher education preferred.
Physical Demands:
Offers of employment are contingent on completion of a background check. Information on our background check policy can be found here: http://go.middlebury.edu/backgroundchecks
To apply, visit https://middlebury.peopleadmin.com/postings/19982
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Organization
Middlebury is one of the country's top liberal arts colleges. It offers its students a broad curriculum embracing the arts, humanities, literature, foreign languages, social sciences, and natural sciences. Middlebury is an institution with a long-standing international focus, a place where education reflects a sense of looking outward, and a realization that the traditional insularity of the United States is something of the past. We seek to bring to Middlebury those who wish not only to learn about themselves and their own traditions, but also to see beyond the bounds of class, culture, region, or nation. Indeed, the central purpose of a Middlebury education is precisely to transcend oneself and one's own concerns. This transcendence may come for some through the study of other cultures; for some through the study of the environment; for others it will come through inquiry into such fields as physics or philosophy, mathematics or music.
Middlebury's undergraduate college is enriched by its other programs. Every summer, the main campus in Vermont is transformed into an institution single-mindedly devoted to the study of nine foreign languages and cultures, and the use of English is virtually banned for the participants, among whom are many Middlebury undergraduates. In the Green Mountains lies Middlebury's Bread Loaf campus, where for six weeks each summer the Bread Loaf School of English is in session. This is followed by the Bread Loaf Writers' Conference, which brings together 200 authors and aspiring authors for 11 days of intensive exchange about the art of writing. The Bread Loaf School of English is in session each summer not only in Middlebury but also at Lincoln College, Oxford, in the United Kingdom; at St. John's College in Santa Fe, New Mexico; and at the University of North Carolina at Asheville.
There is also an overseas dimension to Middlebury College. The C.V. Starr-Middlebury Schools Abroad are located in Belo Horizonte, Berlin, Bordeaux, Buenos Aires, Concepción, Córdoba, Ferrara, Florence, Getafe, Guadalajara, Hangzhou, Irkutsk, La Serena, Logroño, Madrid, Mainz, Montevideo, Moscow, Niterói, Paris, Poitiers, Santiago, Temuco, Tucumán, Valdivia, Valparaíso, Xalapa, and Yaroslavl. These schools enroll more than 300 undergraduate and graduate students who seek to further their foreign language skills and immerse themselves as fully as possible in the host culture through academic study as well as direct experience.
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