Financial Aid Coordinator - School of Medicine
- Employer
- Tufts University
- Location
- Medford, MA
View more
- Administrative Jobs
- Institutional & Business Affairs, Financial Aid, Health & Medical Services
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
In addition to the MD population, the Office of Financial is responsible for processing aid for both PhD students and masters level students who are enrolled within TUSM and/or the School of Nutrition. Due to the nature of enrollment in these programs, financial aid administration can be more complicated for these students. The number of students enrolled in the Public Health and Professional Degree Programs and the MD programs continue to increase significantly. With the high cost of tuition all TUSM students face, they continue to be dependent on programs administered by the Office of Financial Aid in order to be able to matriculate at TUSM.
Excellent customer service is critical in order to properly assist students in attendance in any of the programs that we serve. Timely, successful processing of aid is crucial to cash flow since tuition revenue comes largely from financial aid. Responsive support and timely delivery of living expense money is an important part of student satisfaction which influences alumni support. Knowledge of the federal Title IV and Title VII regulations is essential if Tufts is to avoid major audit exceptions requiring the return of funds and/or fines and maintain its eligibility to participate in these programs. The potential impact of less than optimal results (at the same time) in all these areas would be seriously detrimental to the ability of the school to fulfill its mission.
The Financial Aid Coordinator will provide excellent customer service to applicants, students, families and alumni at TUSM; perform a variety of functions in regards to financial aid and provide administrative support to the professional staff within the Office of Financial Aid. Since this position will provide the first impression of the Office of Financial Aid, it is imperative that this individual communicate effectively with a diverse population in a professional manner using tact, poise, patience, courtesy and sound judgment. While the incumbent may not be knowledgeable in financial aid fundamentals at the time they’re hired, this individual will be trained to understand key information so they may provide the first level of counseling and assist with basic information/questions.
QualificationsBasic Requirements:
- Administrative experience is required (2+ years).
- Bachelor’s Degree.
- Must be proficient in Microsoft Office (Excel, Word, PowerPoint) and Microsoft Outlook.
- Ability to Lift/Carry/Push/Pull up to 20 pounds with or without accommodation.
- Superior communication skills.
- Detail oriented and able to multi-task in a busy environment.
- Some experience in higher education and/or financial aid is preferred.
- Knowledge and understanding of Title IV programs.
- Experience with Powerfaids and/or Peoplesoft is preferred.
Special Work Schedule Requirements:
Occasional evening hours/additional hours may be required during our peak processing season and to accommodate evening financial literacy sessions that may be held occassionally.
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.
Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.
Primary Location: United States-Massachusetts-Boston
Job: Student Services
Organization: Financial Aid - Medical
Employee Status: Regular
Schedule: Full-time
Job Posting: Sep 18, 2019, 12:10:44 PM
Organization
Tufts University is a leader in American higher education – distinctive for its success as a moderately-sized teaching and research university. Our ‘university on a hill‘ is a collection of colleges and academic departments independently recognized for their public service in our local communities, across the country, and around the world.
Working at Tufts University
Across the university you’ll discover talented and committed members of our staff and faculty who share an enthusiasm and a deep commitment to Tufts. We are collectively bound by our pursuit of knowledge and truth, and driven by our common values and aspirations. The strength of these values is reflected in our willingness to look at problems from new perspectives and challenge the status quo.
T10 strategic initiatives
An organization’s priorities can tell you a great deal about the culture. The T10 Strategic Plan provides a window into how our values impact our work as a university and how we work with each other as people. The plan’s initiatives are deliberately ambitious and far reaching – including our Foundational Initiatives that address each employee’s stewardship of limited resources and our plan to engage with and celebrate both our commonalities and differences. These strategic commitments represent who we are and guide what we will become.
Our culture
At the heart of Tufts’ distinctive culture is a commitment to diversity of thought, openness, and the inclusion of people who represent differing experiences and points of view. Our staff, students and faculty represent over 100 countries of origin but with shared values that make us more alike than we are different.
What we value:
Making an impact – We seek out new innovative ways to improve the quality of life of individuals and societies around the world, and at home.
Personal worth – The individual human being must be at the heart of every interaction in which individual differences are understood, valued, and cultivated.
Mindful leadership – Leadership brings with it tremendous possibilities and equally important responsibilities. Our leadership is visible in our words and actions, and the impact we have on the lives of those we serve.
Community – Our connection to each other through learning, arts, culture, sports, and through making an impact, brings us together and enhances our collective well-being.
Progressive learning – Our preparation for complex challenges and changes requires a commitment to lifelong learning, a willingness to challenge accepted thinking, and a sense of urgency in implementing new practices.
What matters?
A university setting provides employees the opportunity to contribute to the well-being of their colleagues, our global community, and their individual professional development. Staff, faculty and researchers embrace the responsibility, and privilege, that working at Tufts provides. While not every employee will have the opportunity to connect personally with the individuals who benefit from Tufts’ research and outreach initiatives, at the end of the day, we all understand just how much our day-to-day work matters.
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