Staff Assistant - The Fletcher School

Job description

DescriptionThe Fletcher School is the United States’ first professional graduate school of international affairs. Since 1933, Fletcher’s multi-disciplinary education in international relations, law, and business has prepared the world’s leaders to become innovative problem-solvers in government, private sector, and non-governmental organizations. The Fletcher School seeks to fulfill its mission in the most environmentally sensible way possible. We are also committed to increasing the diversity of our administrative staff. Members of under-represented groups are strongly encouraged to apply.

The Fletcher Office of Admissions and Financial Aid is responsible for the recuitment, selection, and enrollment of students for six degree programs (MA, MALD, MIB, LLM, MATA and PhD). The office is responsible for all matters related to incoming and continuing student financial aid.

Under limited supervision, the Staff Assistant performs complex and diverse duties for the department and serves as a source of information and problem solving for students, faculty, staff and other constituents. S/he will provide general guidance and explanation of departmental policies and procedures and may communicate on behalf of manager(s) to explain or disseminate information. The Staff Assistant will also provide administrative support including (but not limited to) organizing files systems for office, coordinating meetings and travel arrangements, as well as producing, proofreading and editing complex reports, documents and spreadsheets. Monitors, tracks expenditures, resolves problems and reports on department budget and/or grants. S/he will coordinate planning and logistics for meetings and special events including design of marketing and publicity materials, tracking responses, working with speakers on materials and set up. May also coordinate department projects or programs, which may entail assisting with development of materials and brochures, updating web information and assisting with content and design.

The Admissions Staff Assistant acts as the first point of contact with visitors and regularly engages with current and prospective students to provide information and guidance. Provides administrative support for numerous admissions office activities and events (interviews, coffee hours, visit days, open house, etc.). Assists in the processing of applications. Regularly uses admissions systems and technology. Assists with student financial aid matters. Takes on projects for other offices at Fletcher as needed.



  • Typicallyrequires a high school diploma/GED and 2-4 years of administrative experienceor college degree with 1-3 years’ experience.  
  • Proficiency in Microsoft Office suite, including word processing,editing, graphics, spreadsheet and database knowledge.  
  • Bookkeeping or basic accounting knowledge.
  • Strongorganizational and interpersonal skills.

Preferred Qualifications:

  • College degree with experience supportingadministrative offices preferred.  
  • Excellent written and oral communication skills.  
  • Strong attention to detail.  
  • Comfort with frequent interruptions.  
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.

Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.

Primary Location: United States-Massachusetts-Medford/Somerville
Job: Administrative Support
Organization: Student Services-Fletcher
Employee Status: Regular
Schedule: Full-time
Job Posting: Sep 18, 2019, 11:40:29 AM




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Job No:
Posted: 9/19/2019
Application Due: 10/26/2019
Work Type: