Posting Details

Position Information

Position Number998818Functional TitleBachelor of Science in Integrated Professional Studies Academic AdvisorPosition TypeAdministration - StaffPosition EclassEP - EHRA 12 mo leave earningUniversity Information

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit

UNCG Online offers services and programs to support and grow online education at UNC Greensboro, primarily focused on new online program planning and incubation, online course development, marketing and recruitment, faculty support, and online student support services. In addition, in concert with UNCG faculty, UNCG Online leads and supports various academic projects and initiatives related to shaping the future of online learning at UNC Greensboro.

Position Summary

The Bachelor of Science in Integrated Professional Studies (BIPS) academic advisor will advise students on academic standards, policies, programs, and student information systems available to facilitate their success. The candidate will pro-actively provide superior, student-centered academic coaching and advising on issues directly and indirectly related to students’ academic planning, progress, and development (goal setting and problem-solving); coach students in defining, developing and revising realistic academic goals and plans as related to career goals through academic advising and planning each semester; actively assist in development and execution of advisement and retention initiatives, specifically devising and implementing strategies for students who are not in good academic standing; develop and implement a communications plan for admitted and enrolled BIPS students; conduct online advising workshops/sessions; be familiar with BIPS coursework and curriculum as part of team-centered coaching which includes faculty and program managers; develop a thorough working knowledge of campus support services and referral processes for overall student success including, but not limited to financial aid, career services; effectively use customer relationship management software to support and enhance student success initiatives, including documenting student contacts; establish and generate reports on academic progression; use data to inform advising decisions and related activities; may require occasional evening and weekend work.

Minimum Qualifications

A Bachelor’s degree from an accredited institution, with a minimum of three years of experience working in academic advising, counseling, retention or other student success initiatives or related/equivalent experience is required.

Additional Required Certifications, Licensures, and CertificatesPreferred Qualifications

• A Master’s degree from an accredited institution with a minimum of three years of experience working in academic advising, counseling, retention or other student success initiatives in a higher education setting
• Demonstrated ability to work effectively with a culturally diverse body of faculty, staff, and students
• Ability to work independently, as well as part of a team, in a professional and confidential manner
• Previous experience advising online students
• Ability to manage a diverse caseload of student types to include freshmen (traditional and nontraditional), transfer, adult and former students
• Demonstrated ability to work effectively with students in academic distress.
• Solutions-oriented, innovative thinking
• Use of technology to advise students
• Excellent verbal, written, interpersonal and student service skills including ability to write effective correspondence and internal communication, and effectively present information
• High level of organization with attention to detail, accuracy, and efficient workflow
• Ability to handle confidential and sensitive information
• Data analysis orientation, including collecting, evaluating and interpreting, and using data to inform decision making
• Demonstrated ability to multi-task and set priorities
• Familiarity with Banner, Starfish, Customer Relationship Management Systems

Special Instructions to Applicants

Applicants are required to upload the following documents with their electronic application:

• Resume
• Cover Letter
• List of References

Applicants are required to upload a list of references of at least three (3) professional references that includes:

• Name
• Company Name
• Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
• Email Address
• Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Rangecommensurate with experienceOrg #-DepartmentUNCG Online - 10301Job Open Date09/18/2019For Best Consideration Date09/30/2019Job Close DateOpen Until FilledYesFTE1.000Type of AppointmentPermanentIf time-limited, please specify end date for appointment.Number of Months per Year12FLSAExemptKey Responsibilities

Key Responsibilities

Percentage Of Time60%Key Responsibility

Advising

Essential Tasks

Provide direct service advising and advising related activities to include registration activities; reviewing academic policies, petitions and forms; academic coaching; design and review of degree plans.

Key Responsibilities

Percentage Of Time15%Key Responsibility

Retention

Essential Tasks

Monitor, track the retention, progression and graduation of all students within assigned population.

Key Responsibilities

Percentage Of Time15%Key Responsibility

Initiatives

Essential Tasks

Develop/devise and implement retention and graduation initiatives.

Key Responsibilities

Percentage Of Time10%Key Responsibility

Networking

Essential Tasks

Engage in networking across the institution to ensure students connect with appropriate resources to support their success. Collaborate with campus partners in coordination and execution of institutional strategies (information sharing and planning).

ADA Checklist

ADA Checklist

R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).

Physical EffortHand Movement-Repetitive Motions - F, Hand Movement-Grasping - F, Finger Dexterity - F, Reading - F, Writing - F, Eye-hand coordination - F, Hearing - F, Talking - F, Sitting - C, Climbing-Stairs - OWork EnvironmentInside - C, Overtime - RApplicant DocumentsRequired Documents

1. Resume/CV
2. Cover Letter
3. List of References

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have experience working in the field of academic advising and/or student transition, success, and retention?
   • Yes
   • No
2. * Please indicate your highest level of education:
   • High School Diploma/GED
   • Bachelor's Degree
   • Master's Degree
   • Doctorate Degree (PhD)
3. * Are you familiar with BANNER?
   • Yes
   • No
4. * Please indicate how you learned of this vacant position for which you are applying:
   • CAA
   • NCAA Arts
   • ICFAD
   • SECCAC
   • Arts Council of the African Studies Association
   • Professional Job Board
   • InsideHigherEd
   • Social Media
   • Networking
   • UNCGjobsearch website
   • Other
5. If you selected "Other", please provide the name of the resource here.

   (Open Ended Question)

6. * Are you eligible to work in the United States without sponsorship?
   • Yes
   • No