Assistant Registrar, Records and Graduation

Job description

Posting Details

Position Information

Position Number998535Functional TitleAssistant Registrar, Records and GraduationPosition TypeAdministration - StaffPosition EclassEP - EHRA 12 mo leave earningUniversity Information

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit

In support of the mission of UNC Greensboro, the University Registrar’s Office fosters student success and cultivates exemplary student experiences for all University constituents related to academic records, policies, and regulations.

Position Summary

The Assistant Registrar for Records and Graduation, as a direct report to the Associate Registrar for Policy and Operations, is a member of the Registrar’s leadership team and is expected to be an effective manager and an active participant in improving services throughout the university. The Assistant Registrar for Records and Graduation is primarily responsible for analyzing service requirements and coordinating the development and delivery of appropriate information and services, facilitating testing, documentation and training, and articulating new requirements and functionality due to system, policy, or procedural changes or efficiency improvements. Additionally, this position requires a solid understanding of how to leverage information and ideas to support student needs and the institution’s strategic goals and maintains knowledge of campus policies and procedures, as well as best practices, and works collaboratively across campus to maximize the effectiveness of services provided to students, faculty and staff.

Minimum Qualifications

Master’s degree from an accredited college or university, or a combination of education and experience.
Experience with degree clearance and Degree Works degree audit.
Experience using student information systems, preferably Banner 9.
Ability to learn and use specific software packages related to fulfillment of responsibilities, e.g. Argos, Banner, etc.
Strong commitment for innovation as demonstrated by the ability to be proactive, dynamic, forward-thinking, strategic and collaborative.
Demonstrated critical thinking, analytical, and problem-solving skills.
Strong verbal and written communication skills. Demonstrated ability to effectively communicate and foster collaboration with a wide variety of university clientele.
Excellent attention to details.
Three to five years of experience in a registrar’s, admissions, or academic advising role.

Additional Required Certifications, Licensures, and CertificatesPreferred Qualifications

Previous supervisory experience.
Academic Advising experience.

Special Instructions to Applicants

Applicants have the option to provide the names, email addresses, and phone numbers of at least three (3) contacts to provide Letters of Recommendation, in the References section of the electronic application. These contacts will be solicited by the SpartanTalent system via email, and asked to provide a confidential Letter of Recommendation on behalf of the applicant. This will occur after the applicant has successfully submitted his/her application.

Applicants are required to upload the following documents with their electronic application:

  • Resume
  • Cover Letter
  • List of References

Applicants are required to upload a list of references of at least three (3) professional references that includes:

  • Name
  • Company Name
  • Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
  • Email Address
  • Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment RangeCommensurate with experienceOrg #-DepartmentUniversity Registrar's Office - 10204Job Open Date09/18/2019For Best Consideration Date09/25/2019Job Close DateOpen Until FilledYesFTE1.000Type of AppointmentPermanentIf time-limited, please specify end date for appointment.Number of Months per Year12FLSAExemptKey Responsibilities

Key Responsibilities

Percentage Of Time45%Key Responsibility

Records and Graduation Operations

Essential Tasks

Oversees all aspects of the academic record, primarily in Ellucian Banner.
Oversees all aspects of the undergraduate degree clearance process.
Oversees and coaches direct reports in the University Registrar’s Office and assists with setting the direction for the Records and Graduation team. Monitors performance and individual development of all staff and addresses training needs and provides career development opportunities such as workshops, seminars, and training programs.
Manages the creation and maintenance of the master production calendars for each awarding cycle and any associated documentation for dissemination in collaboration with the Associate Registrar for Policy and Operations.
Oversee all aspects of the development, maintenance, and alignment of Banner data to ensure accurate academic records.
In collaboration with Undergraduate Admissions and UNCG Athletics, oversee all aspects of NCAA certification for student athletes.

Key Responsibilities

Percentage Of Time35%Key Responsibility


Essential Tasks

Provides leadership and direction in the Records and Graduation team to ensure the timely processing of academic standing, grading, registration controls for each term, transcript orders, and degree clearance.
Works proactively with the University Registrar, Associate Registrars, Assistant Registrars, central departments, academic units, and university leadership on changes to business processes and implementing policies.
Represents the Office of the University Registrar in the university community to ensure regular transparent communication regarding policies and procedures.

Key Responsibilities

Percentage Of Time15%Key Responsibility

Business Process Management

Essential Tasks

Coordinates and facilitates ongoing training of end users in all Banner, National Student Clearinghouse, transcript vendor/processing, Student Data Mart which includes producing and maintaining training materials and communicating software enhancements, changes, production schedules, and deadlines to department schedulers and editors.
Performs system maintenance, tests software updates, and troubleshoots issues as necessary in Banner 9.0, National Student Clearinghouse reporting, Student Data Mart, and transcript vendor, and Argos.
Collaborating with the Associate Registrar for Policy and Operations, the Assistant Registrar will assist with developing business continuity documentation and best practices to support students, faculty, and staff in using tools that supports academic records and graduation.
Serving as back-up to the Associate Registrar for Policy and Operations, to include but not limited to attending meetings as needed.

Key Responsibilities

Percentage Of Time5%Key Responsibility

Unspecified Responsibilities

Essential Tasks

Performing other duties as assigned.

ADA Checklist

ADA Checklist

R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).

Physical EffortHand Movement-Repetitive Motions - F, Finger Dexterity - F, Reading - F, Writing - F, Vision-Preparing/Analyzing figures - F, Vision-Visual inspection - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Lifting-0-30 lbs. - OWork EnvironmentInside - CApplicant DocumentsRequired Documents
  1. Resume/CV
  2. Cover Letter
  3. List of References
Optional Documents
  1. Unofficial Transcript(s)
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Master's degree or a bachelor's degree with at least 5 years experience in a Registrar's Office or similar academic unit?
    • Yes
    • No
  2. * Do you have experience using Banner Student and if so, to what degree?

    (Open Ended Question)

  3. * Do you have experience with degree clearance and Degree Works?
    • Yes
    • No
  4. * Please describe a time when you learned/implemented new software to improve business process.

    (Open Ended Question)

  5. * Please select your years of experience in a Registrar's Office (or similar office in higher education administration).
    • 0-1
    • 1-2
    • 3-5
    • 5+
  6. * Please list the years of experience in supervising direct reports.
    • 0-1
    • 1-2
    • 3-5
    • 5+
  7. * Please indicate how you learned of this vacant position for which you are applying:
    • CAA
    • NCAA Arts
    • ICFAD
    • SECCAC
    • Arts Council of the African Studies Association
    • Professional Job Board
    • InsideHigherEd
    • Social Media
    • Networking
    • UNCGjobsearch website
    • Other
  8. If you selected "Other", please provide the name of the resource here.

    (Open Ended Question)

  9. * Are you eligible to work in the United States without sponsorship?
    • Yes
    • No




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Job No:
Posted: 9/19/2019
Application Due: 12/6/2019
Work Type: