Director of the International Students and Scholars Office

Job description

Current Staff and Administrative Openings

Resumes may be submitted at: [email protected].

Clark University is an Affirmative Action, Equal Opportunity Employer. We strongly encourage members from historically underrepresented communities – inclusive of all women- to apply.

Internal applicants should have at least one year's experience in their present position. Transfer of successful applicants will be effected at a time mutually agreeable to both departments.

Clark offers regular full time staff outstanding benefits including: free life and disability insurance; choice of health plans with University contribution; 3-4 weeks vacation depending on appointment; free evening undergraduate and master’s level courses for employee plus various tuition discounts for family members; 10% University contribution to retirement plan after 2 years of employment in higher education; free use of athletic and fitness center, and many more.

International Student and Scholars Office:
Director of the International Students and Scholars Office

Code: 199844

Clark University

Director of the International Students and Scholars Office

Job Code 199844

International Student and Scholars Office

Full-time/ 40 hours/ 12 month

Clark University seeks to fill the position: Director of the International Students and Scholars Office (ISSO). Reporting to the Associate Dean for International Programs, the Director of the International Students and Scholars Office will lead the University’s support of its diverse and vibrant international student and scholar population.

The Director of ISSO will ensure that the institution’s compliance with all U.S. Homeland Security and U.S. State Department regulations, enact proactive approaches for facilitating students’ cultural transitions and acculturation, advocate to advance initiatives that contribute to students’ success and well-being, and will work to foster a vibrant and welcoming community for students and visiting scholars.

Duties and Responsibilities

•Serve as Principal Designated School Official (PDSO) or Designated School Official (DSO), Responsible Officer (RO) or Alternate Responsible Officer (ARO) in the U.S. Department of Homeland Security’s Student & Exchange Visitor Information System (SEVIS) to interpret and apply federal regulations and university policies and procedures as they relate to international students’ and scholars’ immigration and academic status and ensure full compliance of the institution.

•Serve as the University petitioner for all H-1B, TN and O-1 applications.

•Employ strategic and innovative approaches to implement services, policies, and procedures that support the needs of international students and scholars.

•Provide exemplary advising and counseling services on immigration, intercultural, financial, academic, and personal matters/concerns, as well as the maintenance of legal status and immigration benefits.

•Engage in senior-level advocacy for and prioritization of activities that foster campus internationalization initiatives and elevate the prominence of the University’s global reputation

•Work closely with Admissions, Registrar, Housing, the Business Office, Financial Aid, Athletics, Deans, and Department Chairs to coordinate the functions required to address the needs of international programs.

•Develop and deliver trainings, collaboratively and individually, to raise awareness about international student services and needs.

•Build budgets, manage finances, and monitor costs for the ISSO.

•Oversee international student orientation programs.

•Generate operational reports and analyses.

•Serve on-campus committees, as assigned.

•Perform other functions and duties as assigned by University Administration.


Required (minimum requirements)

•Must be a U.S. citizen or Permanent Resident as required by US Department of Homeland Security (required to be a PDSO and RO)

•Master’s degree in international education, higher education administration, counseling, student affairs, public administration, public policy, business administration, law, or related field, required.

•Experience serving as Principal Designated School Official (PDSO), Designated School Official (DSO), Responsible Officer (RO), and/or Alternate Responsible Officer (ARO); knowledge of visa regulations and administrative processes pertaining to SEVIS

•At least four years of progressively responsible, relevant experience especially in international education, and/or in higher education administration including at least 2 years in an international student office.

•Demonstrated knowledge of current international educational mobility, immigrant/nonimmigrant trends, and policy and regulation changes

•Demonstrated discretion and ability to maintain confidentiality and composure in sensitive situations

•Demonstrated diplomacy, dexterity, and cultural brokerage in cultivating and maintaining relationships with diverse constituents

•Demonstrated excellence in positively representing the University in a variety of contexts and to various stakeholders

•Demonstrated ability to work collaboratively with a broad spectrum of partners including faculty and academic administrators to achieve institutional goals.

•Demonstrated adeptness at executing complex projects from concept to implementation

•Prior experience working with and contributing to a diverse workplace with the ability to interact effectively with a broad range of constituents on campus


•Demonstrated familiarity of best practices surrounding acculturation facilitation, such as orientation and retention programming, well-being outreach, and academic support

•Five years of experience working in an international student and scholar office

•Familiarity with Terra Dotta, Sunapsis, Slate, Banner, Microsoft Suite

This is a full-time, 40 hours per week, 12 month position with excellent benefits, which include employee and family tuition benefits, 4 weeks’ vacation, generous retirement plan, free use of campus fitness center and many more.

Applicants must currently be authorized to work in the United States.

Due to the sensitivity and requirements for this position, you should expect to undergo and be cleared of a background/criminal/ credit/ check, if extended an offer of employment.

Review of applications will begin immediately. Salary will be commensurate with skills and experience. Please email résumé and cover letter to <[email protected]> . Applicants must reference Job code 199844 in the subject line to be considered for this position.

Clark University embraces equal opportunity and affirmative action as core values: we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. This commitment applies to every aspect of education, services, and employment policies and practices at Clark. Our commitment to diversity informs our efforts in recruitment, hiring and retention. All positions at Clark share in the responsibility for building a community that values diversity and the uniqueness of others by exhibiting integrity and respect in interacting with all members of the Clark community to create an atmosphere of fairness and belonging. We strongly encourage members from historically underrepresented communities, inclusive of all women, to apply.




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Job No:
Posted: 9/19/2019
Application Due: 12/14/2019
Work Type: