Job location: Boca Raton

Employment Type: Full-time
Posted data: 2019-09-18
Req: REQ07362
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Position Summary:

Florida Atlantic University is seeking several Coordinators, Academic Support, Boca Raton, FL.

With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, FAU is pushing the boundaries of higher education. Florida Atlantic's faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art, and technology in all disciplines. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes.

This is a complex administrative position that maintains extensive knowledge of university admission and advising requirements, policies and procedures in order to interpret those regarding admissions and coordination.

Summary of Responsibilities Include:

• Recruiting efforts by providing admissions information to prospective students, creating communication materials, representing the university at onsite locations and conduct virtual orientation/Information sessions.
• Works closely with the director and assistant director to develop and implement admissions goals and advising strategies, in addition to working closely with the undergraduate admission office and other university departments related to the student lifecycle.
• Use the inquiry database (Hobsons) and reports to build a pipeline of prospective students, engaging with them from initial contact to enrollment.
• Analyze application and enrollment data, and implement recruitment strategies to increase prospective student inquiries and enrollment. Work with the Undergraduate Admission Department to coordinate admission processes i.e. student applications, official transcripts, residency paperwork.
• Work with the immunization department, registrar's office, IRM and international student office to ensure that prospective students' paperwork is finalized.
• Maintain a high level of customer service and professionalism, while providing individualized assistance throughout the application process.
• Assist with the interpretation and implementation of University and the College of Business policies as they relate to admissions and registration of the market rate programs and online programs.
• Facilitate and organize orientation for new groups starting in Fall, Spring and Summer terms.
• Manage the collection and processing of student payments and company billing; send reports to Executive Director at the end of each semester with collection status program.
• Advise/counsel students on their academic programs, including administering academic policy, updating records for currently enrolled students, facilitating registration, orientation, and graduation certification.
• Manage the coordination and delivery of academic support services within the College of Business.
• Oversee graduation paperwork and audit for all students.
• Prepare and schedule events for the programs.
• Resolve problems as they arise or recommends how problems can be resolved.
• Exercise independent judgment while managing students in their respective program.
• Provide general office support if requested in other areas i.e. retention, registration.
• Other responsibilities as assigned by the Director or Associate Director.

Minimum Qualifications:

Master's degree from an accredited institution in an appropriate area of specialization; or a Bachelor's degree from an accredited institution in an appropriate area of specialization and two years of office administration experience required.

Excellent verbal and written communication skills are essential to success in this position.

Must be proficient in Microsoft Office programs such as Word, Outlook, PowerPoint and Excel.

Must also have excellent customer service, organizational and time management skills.

Salary:

$45,000 - $50,000

College or Department:

College of Business

Location:

Boca Raton

Work Days and Hours:

Monday – Friday, 8 a.m. – 5 p.m. Occasional evening or weekend hours for special events.

Application Deadline:

2019-10-01-07:00

Special Instructions to Applicant:

Individuals with disabilities requiring accommodation, please call 561-297-3057. 711

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

Successful completion of a background check, which may include a motor vehicle check, credit check, fingerprinting or additional screening, is required for the selected candidate prior to the start date.

A resume and a cover letter are required for this position. Make sure to attach these required documents in the Attachments section of the application. Any missing required documents may result in disqualification.

Executive Degree Programs is recruiting multiple Coordinators, Academic Support for the Boca Raton Campus. By applying to this recruitment you will be eligible for all openings.