Description   Job Purpose: Supervise outreach and student advisement services in support of the Office of Scholarships and Financial Aid (OFSA) which administers student financial assistance programs including scholarships, grants, loans and student work arrangements. Responsible for setting employee goals, assessing employee performance and providing feedback, and making pay recommendations.

Major Responsibilities:

• Coordinate development of publications and web content in promoting services of OFSA and opportunities for student financial aid.
• Supervise and participate in providing advice to students regarding various aspects of OFSA programs including eligibility, appeals review and academic standards.
• Coordinate the periodic review of all aid recipients records with regard to compliance with Standards of Satisfactory Academic Progress.
• Administer outreach and communications programs in compliance with applicable consumer information regulations.
• Plan, organize, train, supervise and monitor performance of assigned staff.
• Perform other related duties as assigned.

Basic Qualifications:

• Education: Bachelor's degree or equivalent combination of education and experience
• Work Experience: Five to seven years of job related experience
• Certifications: N/A
• Skills: This job requires working knowledge of the processes involved in financial aid management within a university with specialized related knowledge of program communications. Additional skills include supervision and team leadership, communications, training/presentation and customer service and use of office related and specialized computer applications.

  Qualifications   Preferred Qualifications:

• Preferred Education: N/A
• Preferred Work Experience: N/A
• Preferred Certifications: N/A
• Preferred Skills: Experience using the Student Information System Banner within a financial aid setting. Skills in financial modeling and project management experience.
• Additional Information: N/A Impact & Influence: This position will interact on a consistent basis with: prospective and enrolled students; parents, staff, external entities and the community in general. This position typically will advise and counsel: prospective and enrolled students; parents, staff. This position will supervise: outreach and advisement staff.

   

  Department Description  The mission of the Office of Scholarships and Financial Aid (OSFA) is to assist students and families in the application for and receipt of financial resources to help them meet the educational expenses to attend Georgia Tech.  The Office supports the recruitment and retention of a qualified and diverse student body.  The Office strives to provide excellent service to our applicants and recipients; administer funds and programs effectively and efficiently and in compliance with all regulations, rules, policies and procedures; exercise good stewardship of all funds entrusted to us; and serve as an advocate for the strategic financial support for students.