Administrative Support Assistant, Student Health & Wellbeing Services

Job description



Administrative Support Assistant, Student Health & Wellbeing Services

Humboldt State University

Student Health and Wellbeing Services

Location: Arcata, CA
Open Date: Sep 18, 2019
Closes: Sunday, October 6, 2019

(Job #19-64) Administrative Support Assistant II, Administrative Support Assistant, $2,167-3,715/month. Appointments are typically made at the beginning of the salary range. This is a temporary, full-time, benefited, 10/12 pay plan (work 10 months of the year with pay and benefits over 12 months) positionin the Student Health Center beginning 2019. This position comes with an extensive benefits package that includes comprehensive medical, dental, and vision coverage, CalPERS retirement, Fee Waiver eligibility (reduced tuition on most CSU system classes), life insurance, and voluntary pre-tax health and dependent care reimbursement accounts. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits.

Humboldt State University is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. HSU is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Additional information about Humboldt State University can be found at www.humboldt.edu.

The Place: Known for its quality academic programs and its hands-on approach to learning, Humboldt State University has a well-earned reputation as one of the best primarily undergraduate public universities in the United States. The residential and rural campus of 7,800 students is nestled between mountains, giant redwood trees, and breathtaking Pacific Ocean beaches. The local area offers many outdoor recreation opportunities as well as a full range of dining, cultural, and entertainment opportunities, all without the hassle and expense of a major metropolitan area. Local K-12 schools consistently rank in the top 10% in the state, and the local produce is second to none. Humboldt State University also benefits from being part of the world's largest university system, the 23-campus California State University (CSU).

The purpose of Student Health and Wellness Services (SH&WS) at Humboldt State is to help students achieve and maintain academic success and lifelong health and well-being by providing timely and appropriate primary and acute health care, disease and injury prevention education, professional outreach, referrals, educational services and campus consultations. Student Health Center staff work under the mandate of the California State University in delivering a specified range of health care services which requires that employees understand, support, and comply with the mission, goals, policies, and procedures of SH&WS; and accept the concept of a team and the multidisciplinary approach to providing quality health care. The SH&WS team works closely together to serve their mission, while also valuing a warm, fun, and collegial environment - frequent laughter, occasional staff pot lucks, and a group of talented people serving a meaningful mission together make SH&WS a great place to work, full of exceptionally dedicated staff who are excited to welcome new staff members to our team.

Duties: Under the lead oversight of the Administrative Analyst, the ASA II is responsible for providing clerical support for staff and students in Student Health and Wellbeing Services. This division is experiencing dynamic growth and positive change. Performance of varied administrative support duties including, but not limited to the following:

  • First point of contact and follow-up for the Student Health Center and CAPS;
  • Creation and maintenance of comprehensive files and records for the department (including those of a confidential nature);
  • Routine updating of spreadsheets and information;
  • Writing routine letters, drafting general correspondence, copying and sending documents including the use of mail merge;
  • Updating information on bulletin boards, displays, and web page;
  • Process incoming and outgoing mail including electronic mail;
  • Utilization of electronic systems for effective record-keeping and communication;
  • Supervise students assistants;
  • Assist with peer review processes;
  • Schedule appointments;
  • Support telepsychiatry program;
  • Other clerical duties as assigned.

    Qualifications
    Minimum Qualifications:
    Education equivalent to a high school diploma and some progressively responsible clerical experience which has provided the incumbent with the knowledge, skills, and abilities listed below.

    Required Knowledge, Skills, and Abilities:
    Knowledge
  • General working knowledge of applicable university infrastructure, policies, and procedures
  • Thorough knowledge of office methods, procedures, and practices
  • Thorough knowledge of English grammar, punctuation, and spelling
  • Fluency in using standard office software packages, including word processing, spreadsheet, calendar and e-mail software

    Skills
  • Work often involves front line contacts with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills
  • Demonstrated competence in effectively presenting standard information in writing
  • Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions
  • Demonstrated meticulous attention to detail

    Ability to:
  • Learn, interpret independently, and apply a variety of complex policies and procedures; able to identify deviations from applicable policies
  • Apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions
  • Perform standard arithmetic functions of a transactional nature, including tracking and comparing data
  • Use standard office equipment
  • Multi-task, prioritize work, and tolerate frequent interruptions
  • Learn new processes, policies, and software programs as needed
  • Communicate effectively, both orally and in writing
  • Process sensitive and confidential information in a responsible manner
  • Consistently model a high degree of customer service and student focus while demonstrating sensitivity to cross-cultural perspectives and experiences
  • Work collaboratively and support other team members
  • Be patient, considerate, and sympathetic, but firm and consistent with a wide variety of faculty, staff, and student personalities

    Preferred Qualification: Experience working with a diverse student population.

    Application Instructions
    Application Procedure:
    To apply, qualified candidates must electronically submit the following materials by clicking the "Apply Now" button to the right:

  • Letter of Interest
  • Resume or Curriculum Vitae
  • Contact information for at least three professional references
  • HSU Employment History Form (HSU Employment History Form: https://forms.humboldt.edu/employment-history-form)

    (NOTE: Download the HSU Employment History Form and save it as a PDF file prior to filling it out. If the form is filled out on line (accessed via a web browser), content WILL NOT be saved).

    Application Deadline: The deadline to submit application materials is 11:59 p.m. on Sunday, October 6, 2019. To be notified in the event this recruitment re-opens for a subsequent review of applications, send an email to [email protected] that includes the job number (19-64) and applicant's last name in the subject line of the message.

    Humboldt State University sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi'ni (over in the woods). HSU was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

    Equal Employment Opportunity Statement Humboldt State University is a Title IX/Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status.

    HSU is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply
    .

    It is the responsibility of the applicant to provide complete and accurate employment information. Evidence of required degree(s), certifications(s), or licenses(s) will be required prior to the appointment date. Incorrect or improperly completed applications will not be considered for vacancies. Any reference in this announcement to required periods of experience or education is full-time activity. Part-time experience or education (or activities only part of which are qualifying) will receive proportionate credit. In accordance with applicable Collective Bargaining Agreements, preference may be given to the campus applicants covered by these agreements. However, positions are open to all interested applicants, both on and off campus, unless otherwise stated.

    A background check (including a criminal records check, employment verification, and education verification) must be completed satisfactorily as a condition of employment with the CSU. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Adverse findings from a background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

    Compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and CSU Executive Order 1083 Revised July 21, 2017 (EO 1083) is a condition of employ-ment. CSU employees in positions with duties that involve regular contact with children or positions which supervise such employees are designated as Mandated Reporters under CANRA and are required to comply with the requirements set forth in EO 1083. Upon appointment to this position, the successful candidate(s) will be notified of and required to acknowledge their CANRA reporting status.

    Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

    New faculty employees hired by the CSU for the first time who first become CalPERS members on or after July 1, 2017 are subject to a 10-year vesting period for retiree health and dental benefits. Staff employees covered under bargaining agreements 1, 2, 4, 5, 6, 7, 9, 10, C99, E99, M80 and M9 hired by the CSU for the first time who first become CalPERS members on or after July 1, 2018 are subject to a 10-year vesting period for retiree health and dental benefits

    If accommodations need to be made during the recruitment and interview process, please contact Human Resources at (707) 826-3626 or [email protected]







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    Job No:
    Posted: 9/18/2019
    Application Due: 10/7/2019
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