Coordinator, Student Business Services
- Employer
- Texas State University
- Location
- San Marcos
View more
- Administrative Jobs
- Institutional & Business Affairs, Business & Financial Management, Student Affairs, Student Activities & Services
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
• Strong interpersonal and communications skills, with public speaking experience addressing small or large audiences.
• Ability to work collaboratively with team members and effectively support users in a professional manner.
• Strong organizational skills, with ability to manage multiple tasks, prioritize workload, and complete work within established deadlines.
• Experience in establishing detailed procedures and process workflows including supporting documentation and training.
• Advanced research, analytical and problem-solving skills.
• Advanced skill in Microsoft Office products such as Word, Excel, PowerPoint and Outlook.
• Ability to observe discretion with sensitive, confidential, and privileged information.
• Ability to work evenings and weekends during peak periods.
• Experience with GATO or other web content systems
• Experience with SAP/Banner/TouchNet or other ERP systems
• Knowledge of accounting/auditing principles
The Coordinator, Student Business Services (SBS) designs, develops and implements creative, comprehensive communication plans for all SBS related policies and procedures. This position develops and delivers training on new policies, procedures, and new updates or features of SBS systems.
Job DutiesTrack and analyze metrics to measure communication effectiveness, ensuring successful and timely management of communications across multiple platforms. Solicit feedback, research trends, and make recommendations for new tools and systems to improve quality, consistency, and timeliness of information. Perform research, analyze existing policies and procedures for compliance; make recommendations of change for efficiency. Perform research, analyze existing policies and procedures for compliance; make recommendations of change for efficiency. Collaborate with SBS systems team providing feedback to new tools, features, or updates of SBS systems. Develop and deliver training for staff on new tools/features/updates of SBS systems, as well as provide and publish instructional guidance for students. Develop, coordinate and present the student billing and payment information for new student orientation. Serve on New Student Orientation planning committees. Coordinate the student billing process, including updates to automated communications content with OneCall, SmartMailer, and TouchNet systems. Monitor and coordinate overrides for excessive hours and course repeats with various academic advisors and/or FA counselors. Prepare the SBS calendar, events calendar on Texas State website, communication calendar for RACCC and provide information for the preparation of academic calendar.
Additional Information to Applicants*Applicants selected for interview will be required to deliver a 15 min PowerPoint presentation. Topic of presentation revealed to applicant at time of interview scheduling.
Job Open Date09/17/2019Job Close Date (posting closes at midnight)10/01/2019Open Until FilledNoNormal Work DaysMonday, Tuesday, Wednesday, Thursday, FridayNormal Work Hours Start8:00AMNormal Work Hours End5:00PMPosting NoticesYOU WILL BE REQUIRED TO ELECTRONICALLY ATTACH A RESUME, COVER LETTER AND LETTER OF RECOMMENDATION TO YOUR APPLICATION.Legal and Required NoticesTexas State University, to the extent not in conflict with federal or state law, prohibits discrimination or harassment on the basis of race, color, national origin, age, sex, religion, disability, veterans’ status, sexual orientation, gender identity or expression.
Employment with Texas State University is contingent upon the outcome of record checks and verifications including criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Texas State University is a tobacco-free campus. Smoking and the use of any tobacco product will not be allowed anywhere on Texas State property or in university owned or leased vehicles.
Texas State University is a member of the Texas State University System. Texas State University is an EOE.
Texas State is committed to increasing the number of women and minorities in administrative and professional positions.
• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
• Generous paid time off: vacation, holidays, sick days and many more!
• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
• Great professional development opportunities: choose from a variety of workshops, training, online learning and even access educational leave opportunities and reimbursement for academic courses
• An inclusive Bobcat community: join our many social networks offered on and off-campus
• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions
By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.
- Resume
- Cover Letter
- Letter of Recommendation #1
- DD 214/DD1300
- Veteran's Preference
Required fields are indicated with an asterisk (*).
Organization
Texas State University seeks candidates whose professional background includes embracing a diversity of people and ideas, a spirit of inclusiveness, a global perspective, and a commitment to community-building. As a federally designated Hispanic Serving Institution, we are especially interested in applicants who share a commitment to equity, and the high-quality education of students from historically underserved and systematically marginalized communities. Individuals from historically underrepresented groups are strongly encouraged to apply.
About Texas State University
Texas State University is home to more than 38,000 students and 2,000 faculty members in the growing Austin-San Antonio corridor. A member of the Doctoral Universities: Higher Research Activity Carnegie classification, the university creates new knowledge, fosters cultural and economic development, and prepares its growing population of diverse students for the endless possibilities that await them as citizens of Texas, the nation, and the world.
Students at Texas State choose from 98 undergraduate, 91 master’s and specialists, and 14 doctoral programs offered by 10 colleges (Applied Arts, The Emmett and Miriam McCoy College of Business Administration, Education, Fine Arts and Communication, Health Professions, Honors, Liberal Arts, Science and Engineering, The Graduate College, and the University College). With a diverse campus community including 50% of the student body from ethnic minorities, Texas State is one of the top 13 producers of Hispanic baccalaureate graduates in the nation. In fall 2019, there were 1,470 full-time faculty and 2,286 full-time staff. Research and creative activities have led to growing success in attracting external support. For FY 2019, Texas State had an annual operating budget of over $724 million. Texas State’s Research and Development expenditures for FY 2018 were more than $64 million. The Alkek Library has more than 3.1 million titles in its collection. Additional information about Texas State and its nationally recognized academic programs is available at www.txstate.edu.
Mission
Texas State University is a doctoral-granting, student-centered institution dedicated to excellence and innovation in teaching, research, including creative expression, and service. The university strives to create new knowledge, to embrace a diversity of people and ideas, to foster cultural and economic development, and to prepare its graduates to participate fully and freely as citizens of Texas, the nation and the world.
Locations
Texas State's San Marcos campus is located in a growing community of 63,000 people in the Austin Metropolitan Area. Located in the Texas Hill Country, where blackland prairies roll into beautiful hills, Texas State enjoys a setting that is unique among Texas universities. The beauty of the crystal-clear San Marcos River and the stately cypress and oak trees on the campus add to the charm of the university’s picturesque setting. Our location on the banks of the San Marcos River provides recreational activities for students throughout the year.
The Texas State Round Rock Campus is located north of Austin in Round Rock, TX. The Round Rock Campus offers the junior and senior level classes to complete a bachelor’s degree, graduate degrees, post baccalaureate certification, and continuing education programs. The university's vision for Round Rock is to continue to offer quality academic programs that meet the workforce needs of Texas, especially focusing on academic programs that appeal to working adults, and to serve as a hub of health professions research and education.
Some positions may require teaching on the main campus and at the Texas State University Round Rock Campus.
Texas State University is an Equal Employment Opportunity/Affirmative Action Employer, committed to inclusive thought and action in support of our diverse community. Individuals from historically underrepresented groups and all those who share our commitment to inclusivity and passion for the strength of our diversity are strongly encouraged to apply.
Texas State University is a member of The Texas State University System.
Texas State University is a tobacco-free campus. Smoking and the use of any tobacco product will not be allowed anywhere on Texas State property or in university owned or leased vehicles.
- Website
- http://www.txstate.edu/
- Telephone
- 512-245-2111
- Location
-
601 University Drive
San Marcos
Texas
78666
United States
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