Job description

Posting Details

Posting Details

Posting NumberS03971PWorking TitleSTUDENT SERVICES ASSISTANTDepartmentTerry College Assoc Dean for Undergrad ProgsAbout the University of Georgia

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University’s enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/DepartmentCollege/Unit/Department websitePosting TypeExternalRetirement PlanTRSEmployment TypeEmployeeBenefits EligibilityBenefits EligibleFull/Part timeFull TimeWork ScheduleAdditional Schedule Information

Monday thru Friday 8-5.

Advertised Salary$27,000 - $30,000Posting Date09/16/2019Open until filledYesClosing DateProposed Starting Date10/21/2019Special Instructions to ApplicantsLocation of VacancyAthens Area EEO Policy Statement

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.

Position Information

Classification TitleStudent Services Paraprofessional/ProfessionalPay Grade056FLSANon-ExemptJob FamilyStudent ServicesFTE1.0Minimum Qualifications

Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred QualificationsPosition Summary

This position teams with other professional staff members of the Terry College of Business Undergraduate Program Office and provides student services support from admissions through graduation. It also provides administrative support to the Director of Undergraduate Programs as needed.

Knowledge, Skills, Abilities and/or Competencies

Ability to maintain confidential and sensitive materials and information; ability to use independent judgment; ability to manage multiple tasks; strong interpersonal and communication skills; excellent customer service skills.

Physical Demands

Working in a standard office environment.

Is driving a responsibility of this position?Does this position have operation, access, or control of financial resources?NoDoes this position require a P-Card? NoIs having a P-Card an essential function of this position? NoDoes this position have direct interaction or care of children under the age of 18 or direct patient care?NoDoes this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)YesCredit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.



Initial Point of Contact
Serves as the initial face-to-face contact for everyone entering the UPO, including current & visiting students. Independently responds to all emails received by the [email protected] account, and handles many of the general questions and concerns of walk-in visitors and callers to the UPO. Uses Athena/Banner, DegreeWorks and the SARA advising system to access student records and provide information to students. Explains Terry eligibility requirements and major selection criteria to prospective applicants. Handles basic inquiries about Terry programs. Assists admitted Terry students with pre-requisite overrides, changing majors, late adding classes and other needs. Refers students to other contacts inside and outside Terry as needed.

Percentage of time75 Duties/Responsibilities


Administrative Support
Provides administrative support to Director and Associate Dean of Undergraduate Programs. Handles requests as assigned.

Percentage of time10 Duties/Responsibilities


College-level Scholarships/Awards
Manages College-level scholarships: Coordinates and collects data from major departments for the following scholarships and awards: several family and corporate scholarships, Who’s Who Among American Colleges and Universities, Delta Sigma Pi (1st Honor graduates), Honors Senior of the Year Award, and the Blue Key National Honor Society. Handles membership recruitment for the International Honor Society of Beta Gamma Sigma each spring semester.

Percentage of time5 Duties/Responsibilities


Sectioning Officer
Serves as Sectioning Officer for MSIT 3000: Provides scheduling and logistical support for all sections of MSIT 3000 (Business Statistics). Coordinates with the Statistics Department re: scheduling and enrollment projections for the course. Loads all sections in Banner system. Works with Campus Reservations to schedule classrooms for midterm and final mass exams in MSIT 3000.

Percentage of time5 Duties/Responsibilities


Event Assistance
Assists the office with preparing for various student information events, including New Dawgs, GA Scholars Day, and summer orientation. Helps represent Terry at UGA recruitment events such as First Look (as needed). Prepares information folders for use at these events and during Terry Tours. Assists with planning and execution of Terry Major Orientation (2-times per academic year), annual Terry Honors Day and annual Terry Convocation.

Percentage of time3 Duties/Responsibilities


Advisor Meeting Recording Secretary
Serves as Secretary for advisor meetings. Schedules monthly meetings for the Director and all Terry undergraduate advisors. Collects information, prepares agenda, and notifies appropriate persons. Attends meetings and prepares minutes.

Percentage of time2Posting Specific Questions

Required fields are indicated with an asterisk (*).

    Applicant DocumentsRequired Documents
    1. Resume/CV
    2. Cover Letter
    3. List of References with Contact Information
    Optional Documents




      Diversity Profile: University



      View more

      Learn more on Inside Higher Ed's College Page for University

      Arrow pointing right
      Job No:
      Posted: 9/18/2019
      Application Due: 10/4/2019
      Work Type: