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Part -Time Dispatcher

Employer
Miami Dade College
Location
Medical Campus

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Employment Type
Full Time
Institution Type
Community College

Job Details

Job Title: Part -Time Dispatcher
Location: Medical Campus
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 997359
Job Details

Job Family

STAFF- Support Staff

Grade

SG

Salary

$9.18 - Flat Rate

Department

Public Safety

Reports To

Public Safety Chief/Director

Closing Date

Open Until Filled

FLSA Status

Non- Exempt

First Review Date

April 23, 2018


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The Part-Time Dispatcher receives and responds to emergency and routine telephone calls for Campus-wide general information, and specific requests for service directed to the Public Safety Department.


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  • Determines the nature and importance of all telephone call requests and initiates appropriate response actions to sufficiently service the requests
  • Inputs and retrieves information from several different Public Safety databases, monitors all internal office telephones, two-way radio communications, alarm and access control systems
  • Maintains a detailed daily incident report log
  • Logs in and out items that have been turned in to Lost and Found
  • Issues parking gate cards and faculty/staff parking decals
  • Receives and distributes College keys to facilities and offices on campus
  • Receives and disburses petty cash
  • Performs other duties as assigned

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  • High School Diploma or General Equivalency Diploma (GED) from a regionally accredited institution and either one (1) year of experience in the field or six (6) months of previous multi-phone line related experience
  • Knowledge and understanding of College organization, goals and objectives, and policies and procedures
  • Ability to work in a critical and high volume office environment
  • Possess command of proper telephone etiquette and general office procedures
  • Ability to apply campus security rules and regulations
  • Ability to safely operate College motorized vehicle
  • Ability to successfully complete a basic security training course and provide certificate of completion
  • Ability to display poise, tact, patience and courtesy
  • Ability to have a basic understanding of computers and database collection
  • Ability to work a flexible schedule to include evening and weekend assignments and any emergencies
  • Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff

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  • This function/position has been designated as essential. This means that when the College is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at the College.

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Organization

Since we opened our doors in 1960, the educators at Miami Dade College have focused on providing quality and innovative educational opportunities to every member of our community desiring a higher education. Our goal is a simple one, to ensure the success of our students and increase the strength of our communities.

Today, Miami Dade College is the largest, most diverse and highly regarded college in the nation. We operate eight campuses with over 6,000 employees who educate over 170,000 students from around the world. The College offers over 300 programs of study and several degree options, including vocational, associate, and baccalaureate degrees. We also offer numerous Community Education classes as well as online credit classes through the Virtual College.  Specialized and advanced educational opportunities include the prestigious New World School of the Arts, The Honors College and our Dual Enrollment Program.

With such a large organization, our employment needs are very diverse. From full-time professional faculty to part-time adjunct faculty and support staff, the people who comprise the MDC workforce are the innovators who help the College maintain our reputation as one of the most highly regarded colleges in the country.

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