Library Circulation Supervisor

Cortland, NY
Sep 18, 2019
Institution Type
Four-Year Institution
Posting Details

Position Information

Job TitleLibrary Circulation SupervisorDepartmentThe Help CenterJob Description/Duties

Provide face-to-face customer service to library patrons and peer supervision to Library Circulation Assistants who’s tasks may include:
•loaning/returning books and equipment
•opening and/or closing the library
•navigating the SUNY Cortland website and myRedDragon to find information
•configuring mobile devices to the SUNY Cortland Wi-Fi network
•answering telephones
•assisting customers with Microsoft Office and other supported software applications
•answering directional questions
•shelving books
•troubleshoot WEPA print stations
•Instructing customers in use of library equipment

Library Circulation Supervisor Tasks:
•Assisting evening staff in overseeing Memorial Library and Library Circulation Assistants
•Assisting in training and evaluation of Library Circulation Assistants
•Ensuring that relevant policies are being enforced and procedures are being followed
•Handling cash transactions
•Responding to exit alarms and fire system trouble alarms
•Assisting in coordinating with University Police Department and first responders in emergency situations
•Writing shift reports

Days/Hours Needed

Hours of coverage coincide with Memorial Library’s hours of operation, which are subject to change. Based on the current hours of operation, coverage is required for the following:

M-R 4:00 pm – 12:00 am
F 4:00 pm – 7:00 pm
Sat 9:45 am – 6:00 pm
Sun 10:45 am – 12:00 am

Study Days and Finals week require extended hours.

Campus Location/Bldg.

The Help Center/Memorial Library

Required Qualifications

More than 1 semester working as a Library Circulation Assistant
Thorough knowledge of Circulation policies and procedures
Familiarity with Memorial Library resources
Proficiency at basic tech troubleshooting (e.g. password resets, registering devices to wifi, adding email to mobile devices, etc.)
Excellent written and verbal communication skills

Preferred Qualifications

2 semesters working as a Library Circulation Assistant
Experience in peer leadership/supervision
Experience handling cash transactions

Physical Demands

Ability to push and pull loaded book trucks and to lift 20 pounds

Special Conditions for Eligibility

More than one semester working as a Memorial Library Circulation Assistant

Contact Name(s) & Email(s)

[email protected]

Salary GradeD-$12.10/hrSalary$12.10 Posting Detail Information

Posting NumberSA19018Review Start Date09/16/2019Open Date09/16/2019Close Date11/25/2019Open Until FilledNoSpecial Instructions to ApplicantsSupplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please list all times you are not available to work (class, clubs, sports, RA, activities, etc.)

    (Open Ended Question)

Documents Needed To ApplyRequired Documents
  1. Curriculum Vita or Resume
  2. Cover Letter
  3. Class Schedule (Student Positions Only)
Optional Documents
  1. Letters of Recommendation (Self-Submitted by Applicant)

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