Dean - Counseling, Student Support and Success

Job description

Posting Details

Click the link below to view the salary schedule and select the job title that matches your desired position. <>

Position Description

Ideal Candidate Statement

The ideal candidate will be an experienced community college leader with a commitment to a comprehensive approach to student success programs and services. The candidate must have demonstrable ability to plan and schedule counseling and other student services to meet the needs of students, whether on-line, in-person or at offsite locations.

The successful candidate will have a strong background and knowledge of educational policies and all applicable laws and regulations such as, but not limited to, California Education Code Title 5 Regulations and District Board Policies. The candidate must have the ability to lead faculty and staff to achieve the institution’s goals and objectives included in the Strategic Plan and the Educational Master Plan.

The candidate must embrace the principles of diversity and equity and have the ability to foster collaboration between the Student Services and Academic Affairs divisions. More importantly, the candidate must be committed to the values of the College and lead with integrity.

Job Description Summary

Under the direction of the Vice President of Student Services, the Dean provides leadership and direction for the College’s counseling services and special programs to assure the continuous availability of effective counseling services; oversees Student Success and Support Program mandates provided through Counseling, Transfer and Testing Centers, Extended Opportunity Programs and Services (EOPS), Student Accessibility Services (SAS), and Student Mental Health and Health Services; serves as a representative of the College to outside agencies; supervises and evaluates the performance of assigned personnel.

The Dean exercises direct supervision over faculty and professional, technical and clerical staff; coordinates assigned activities with other college departments, divisions, and outside agencies; provides highly responsible and complex administrative support to the Vice President of Student Services.

The Dean is responsible for the following Student Success and Special Programs: Counseling, Transfer and Testing Centers, Extended Opportunity Programs and Services (EOPS), Student Accessibility Services (SAS), Student Mental Health and Health Services, and in-reach services such as Early Alert and Academic Standing.

Knowledge Skills and Abilities

Planning, organization and direction of a Counseling Department.
Student Success Act guidelines.
Roles and responsibilities of college counselors.
Counseling and student development theory.
Title 5 Regulations, California Education Code, applicable laws, regulations, policies and procedures.
Personal Development curriculum.
College programs and policies.
Budget preparation and control.
Principles and practices of administration, supervision and training.
Interpersonal skills such as tact, patience and courtesy.
Operation of a computer and assigned software.

Plan, organize, control and direct college counseling services; assure the continuous availability of effective counseling services.
Oversee Student Success and Support Program mandates provided by Counseling and Transfer and Testing Centers.
Manage the program review process for Counseling and Student Success programs.
Serve as representative of the College and Counseling Department to outside agencies.
Supervise and evaluate the performance of assigned staff.
Communicate effectively both orally and in writing.
Interpret, apply and explain rules, regulations, policies and procedures.
Establish and maintain cooperative and effective working relationships with others.
Analyze situations accurately and adopt an effective course of action.
Meet schedules and timelines.
Work independently with little direction.
Plan and organize work.
Prepare comprehensive narrative and statistical reports.
Direct the maintenance of a variety of reports, records and files related to assigned activities.

Essential Duties

Plan, direct, administer and evaluate the Counseling and Student Success and Special Programs of the College including Counseling, Transfer Center, Student Accessibility Services, EOPS, Student Mental Health and Health Services; assure compliance with federal, state, local and district regulations, policies and procedures.

Coordinate and oversee the development and administration of the operating budget for Counseling, Student Success and Special Programs; make recommendations to meet the educational and support needs of students at the College; participate in the preparation of grants as applicable.

Develop a cohesive Counseling, Student Success and Special Programs structure, imbedding continuous quality improvement and leading the development of Student Services Learning Outcomes (SSLO).

Create and nurture collaborative relationships with faculty, administrators and staff in other divisions and departments across the College and act as a partner in creating cohesive teams; act ethically in all matters; network with others; and bridge artificial boundaries among silos in the College organization.

Effectively provide direction on the use of systems and technology in enhancing the delivery of services to students.

Respond to and resolve difficult and sensitive inquires and complaints by students, staff, faculty or the general public; serve as resource for faculty and staff regarding student behavior and concerns.

Attend, participate and serve as representative of the College and Counseling Department for other divisions, committees, participatory governance bodies and outside agencies, including but not limited to International Program orientations, the Behavioral Intervention Team (BIT), Guided Pathways Committee, Student Equity and Achievement Committee, College Connection orientations, high school conferences and counselor meetings and other assigned events.

Assure compliance with local, state, and federal regulations, laws and policies; possess working knowledge of codes and regulations relating to Student Services such as California Education Code, Title 5 Regulations, District Board Policies, and District Administrative Procedures.

Coordinate work assignments of subordinates and review work to ensure compliance with established procedures, standards and requirements; ensure employee understanding of established requirements.

Supervise and evaluate the performance of assigned staff; interview and participate in selecting employees; orient, train, counsel, and discipline personnel according to established policies and procedures.

Conduct regular evaluation of full-time faculty in accordance with the collective bargaining agreement; conduct regular evaluation of adjunct faculty in accordance with District procedure.

Oversee, facilitate and provide leadership for the program review process for Counseling and Student Success and Special Programs; evaluate program review cycles and drafts; approve Counseling and Student Success and Special Programs program reviews.

In collaboration with college staff, address issues related to accreditation and develop a system for the on-going and systematic review and enhancement of programs related to achieving educational/support services goals.

Coordinate scheduling of all counseling instructional offerings to ensure that the primary focus of counseling is preserved.

Manage Personal Development courses; assign faculty to teach course sections; hire and assign adjuncts; schedule rooms and process loads; approve new courses and course revisions; oversee the update of college catalogs, class schedules and website as required.

Coordinates Counseling and Student Success and Special Programs with instructional support services, instructional programs and other applicable programs.

Communicate with other administrators, personnel and outside organizations to coordinate activities and programs; resolve issues and conflicts and exchange information.

Provide technical expertise, information and assistance to the Vice President regarding assigned functions; assist in the formulation and development of policies, procedures and programs.

Plan, organize and implement long and short-term programs and activities designed to develop assigned programs and services.

Conduct, prepare, and present a variety of organizational studies, surveys, analyses, staff reports and other necessary correspondence and reports.

Attend and conduct a variety of meetings as assigned including Faculty Senate, College Council, Board meetings and events.

Set annual professional goals and engage in continual professional development activities.

Perform other related duties and responsibilities as required.

Education and Experience

Possession of a Master’s degree in Counseling or related field.

Two years of formal training, internship, or leadership experience reasonably related to the administrator’s assignment.

Previous community college experience leading a Student Services Division.

Preferred Qualifications

In addition to the minimum qualifications, the ideal candidate will have five years of increasingly responsible education-related experience, including two years of teaching or academic counseling experience, preferably in a community college environment.

Must have excellent oral and communication skills.

Demonstrated success in the knowledge and ability areas listed above.

Experience working within an Enterprise Resource Planning system, preferably with a higher education system such as Colleague or a similar system.

Physical Characteristics

Office environment, subject to interruptions; off-campus travel required. May require evenings and weekend work.

Salary Range$122,997 - $156,982 Annually Posting Detail Information

Posting NumberNumber of Vacancies1Desired Start DatePosition End Date (if temporary)Open Date09/17/2019Close Date10/21/2019Open Until FilledNoForeign Transcripts

Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.

Benefits Statement

Ohlone offers a competitive benefits package. Below is a list of some of our offerings:

Medical, dental, vision, life insurance, EAP and LTD.

Ohlone participates in California Public Employees’ Retirement System (PERS) and California State Teachers’ Retirement System (STRS).

Paid vacation.

Paid sick leave.

Paid holidays and district-paid floating personal days.

Longevity pay step increases based on years of service.

IRS Section 125 Flexible Medical Spending Plan.

457(b) Deferred Compensation Plan (employee contributes).

403(b) Tax Shelter Annuity Plan (employee contributes).

*Benefits will be prorated for positions less than 100%

Immigration Reform & Control Act of 1986

Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.”

District Statement

A multi-campus single community college district, Ohlone College is located in the southern portion of the San Francisco Bay in California; serving 12,000 students per year. The District has a main campus in the City of Fremont and a center in the City of Newark. Ohlone College is an ethnically diverse institution that promotes innovation and continuous improvement in departments and divisions. The College is named for the native population living in the area when Mission San Jose was founded. The Fremont campus is located just south of the historical Mission. The Newark Center is located near Interstate 880 and emphasizes programs in health, environment, and technology.

EEO Statement Summary

The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants.

If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.

Conditions of Employment

Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts and proof of freedom from tuberculosis. In addition you will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.” Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What does it mean to have a commitment to diversity and how would you apply this commitment as you conduct your responsibilities in the role of Dean of Counseling, Student Support and Success?

    (Open Ended Question)

  2. * How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Website
    • Other
Applicant DocumentsRequired Documents
  1. Cover Letter (PDF Document Only)
  2. Resume/Curriculum Vitae (PDF Document Only)
  3. List of at least three professional references including name, position, organization, phone number, email and their relationship to you. Please DO NOT SUBMIT letters of references at this time.
  4. Copies of college transcripts (originals will be required at the time of hire)
Optional Documents




    Diversity Profile: University



    View more

    Learn more on Inside Higher Ed's College Page for University

    Arrow pointing right
    Job No:
    Posted: 9/18/2019
    Application Due: 10/12/2019
    Work Type: