Library Technical Assistant
Located on six Georgia State University campuses throughout metro Atlanta, the University Library provides faculty and students with open, and inviting educational facilities and an active online experience. As an integral part of the University community, the library welcomed more than 2 million visitors in the past year. As a valued partner in student success, the library supports both teaching and research with extensive collections, innovative solutions, and outstanding assistance. For additional information about the Georgia State University Library, visit library.gsu.edu. The University Library will provide leadership to the University community in acquiring, facilitating, managing and curating scholarly information and will offer new and emerging technologies to support faculty and student research, teaching and learning. The University Library, Dunwoody Campus is seeking to hire a full time Library Technical Assistant. The scope of responsibility will include these essential duties but is not limited to the following: Assist in the daily operation of library’s primary service point including serving as primary coverageProvide leadership and expertise to other library staff on circulation service and desk operations, including procedures, circulation policies/workflow, patron disputes/feedback and using AlmaServe as back-up for specialized responsibilities of other full-time circulation staffComplete basic circulation functions such as charging, discharging and renewing library materials on Alma platformPerform regular walk-throughs throughout shift to periodically assess and address library operation issues including supply replenishment, noise, trash, patron behavior/disruption, facilities, study room occupancy, technologyServes as senior full-time circulation employee and functions as on-site expert and reference point for all major circulation function, as well as primary onboarding for new employeesServe as the Dunwoody contact for GIL Express fulfillment contact, responding to inquiries and providing support to other libraries in the UniversityProvide support to Technical Services with special projects including cancellations, updating holdings information (item types, item locations, and/or item policies)Serve as primary contact via faculty/campus departments for services related to course reservesServe as primary contact with Office of Sustainability to support recycling initiatives in the libraryPlease note, this position is located at the Dunwoody Campus2101 Womack Rd, Dunwoody, GA 30338
- High school diploma or GED and three years of library, customer service, or office experience.
- Supervisory or lead worker experience may be required for some positions.
College/Business Unit09/23/19, 10:59:00 PMCollege/Business Unit:
Atlanta CampusJob Posting:
09/17/19, 8:47:53 AM
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