Library Technical Assistant

Job description

Description

Located on six Georgia State University campuses throughout metro Atlanta, the University Library provides faculty and students with open, and inviting educational facilities and an active online experience.  As an integral part of the University community, the library welcomed more than 2 million visitors in the past year.  As a valued partner in student success, the library supports both teaching and research with extensive collections, innovative solutions, and outstanding assistance.  For additional information about the Georgia State University Library, visit library.gsu.edu.

 

The University Library will provide leadership to the University community in acquiring, facilitating, managing and curating scholarly information and will offer new and emerging technologies to support faculty and student research, teaching and learning. The University Library, Dunwoody Campus is seeking to hire a full time Library Technical Assistant. The scope of responsibility will include these essential duties but is not limited to the following:

 

  • Assist in the daily operation of library‚Äôs primary service point including serving as primary coverage
  • Provide leadership and expertise to other library staff on circulation service and desk operations, including procedures, circulation policies/workflow, patron disputes/feedback and using Alma
  • Serve as back-up for specialized responsibilities of other full-time circulation staff
  • Complete basic circulation functions such as charging, discharging and renewing library materials on Alma platform
  • Perform regular walk-throughs throughout shift to periodically assess and address library operation issues including supply replenishment, noise, trash, patron behavior/disruption, facilities, study room occupancy, technology
  • Serves as senior full-time circulation employee and functions as on-site expert and reference point for all major circulation function, as well as primary onboarding for new employees
  • Serve as the Dunwoody contact for GIL Express fulfillment contact, responding to inquiries and providing support to other libraries in the University
  • Provide support to Technical Services with special projects including cancellations, updating holdings information (item types, item locations, and/or item policies)
  • Serve as primary contact via faculty/campus departments for services related to course reserves
  • Serve as primary contact with Office of Sustainability to support recycling initiatives in the library
  • Please note, this position is located at the Dunwoody Campus2101 Womack Rd, Dunwoody, GA 30338

     



    Qualifications
    • High school diploma or GED and three years of library, customer service, or office experience.
    • Supervisory or lead worker experience may be required for some positions.


    College/Business Unit09/23/19, 10:59:00 PM

    College/Business Unit: University Library
    Location: Atlanta Campus
    Job Posting: 09/17/19, 8:47:53 AM

     

     

     

    Diversity Profile: University

     

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    Job No:
    Posted: 9/18/2019
    Application Due: 10/2/2019
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